Training Coordinator / Manager

The Training Coordinator / Manager at Fusion Consulting plays a crucial role in aligning training needs with organizational change management and project leaders. This includes conducting training needs analysis based on role mapping and change impact, creating tailored training plans, managing training logistics, and overseeing the Learning Management System for efficient tracking of training assignments. Additionally, the position involves delivering train-the-trainer sessions to enhance the skills of team members.

To excel as a Training Coordinator / Manager at Fusion Consulting, you should have over three years of experience in training coordination or management, particularly within SAP/ERP projects. It’s essential to demonstrate a high-level understanding of authorization requirements and job roles related to SAP/ERP systems. Strong communication skills in both English and German and an ability to work effectively across different time zones are also key qualifications for this role.

At Fusion Consulting, we value our employees and offer a competitive salary, flexible working days, and 25 annual days off for a balanced work-life experience. Additionally, our employees can take advantage of an annual training budget of 1,500 CHF for professional development and loyalty rewards through our Unity Scheme after three years of service, making it easy to grow and thrive within our organization.

The work culture at Fusion Consulting is collaborative and innovative, with a strong emphasis on teamwork and supporting one another. As a Training Coordinator / Manager, you will have the opportunity to work in a global setting, contributing to impactful projects while benefiting from the entrepreneurial spirit that defines our company. We encourage our employees to challenge the status quo and adapt to diverse client needs in a dynamic environment.

A Training Coordinator / Manager is vital to the success of Fusion Consulting's projects by ensuring that all team members are well-trained and equipped to perform their roles effectively. By analyzing training needs and creating comprehensive learning journeys, the Training Coordinator helps to facilitate a smoother transition during change management processes, leading to successful project outcomes and satisfied clients.

When answering this question, emphasize the specific roles you've held related to training within SAP/ERP projects. Detail your experience in conducting training needs analysis, developing training plans, and collaborating with multiple stakeholders. Highlight any metrics or successes from those projects to demonstrate your impact effectively.

Discuss your organizational skills and any tools or software you utilize to streamline logistics for training sessions. Mention how you coordinate with both local and global teams, ensuring that timelines and resources are effectively managed to deliver successful training programs.

Share specific techniques you’ve found effective, such as interactive exercises, multimedia presentations, and group activities. Explain how you tailor your approach based on participant feedback and learning styles to keep engagement high.

Use a specific story to illustrate how you've altered your training materials to align with various user groups' knowledge levels and responsibilities. Discuss the impact this had on the training's effectiveness and how it contributed to better learning outcomes.

Talk about the metrics and feedback mechanisms you use to evaluate training effectiveness. This could include pre-and post-training assessments, feedback surveys, and observing trainees in their roles post-training to gauge the transfer of knowledge.

Be honest about a specific challenge you faced, whether it was logistical, participant engagement, or alignment issues. Describe the steps you took to address this challenge and the positive outcome it resulted in, demonstrating your problem-solving skills.

Discuss your approach to understanding organizational objectives and how you translate those into training goals. Describe how you maintain ongoing communication with project leads and stakeholders to ensure alignment.

Highlight the importance of clear, concise communication in managing expectations, providing feedback, and ensuring that all stakeholders are on the same page. You can share examples that illustrate your communication effectiveness in diverse scenarios.

Mention specific tools or platforms you have employed for training delivery and management. Discuss how these tools have enhanced learning experiences for participants and streamlined training processes.

Express your belief in the importance of lifelong learning and how staying current with industry trends benefits your work. Mention any resources you turn to, such as courses, webinars, or professional networks that excite and inspire you to evolve in your role.