Dispatch Service Support Specialist

Unlock Your Potential as a Dispatch Service Support Specialist!  

Position Summary:  

Are you ready to be an integral part of our team? We're seeking an experienced Dispatcher Service Support Specialist to be the backbone of our branch, tackling a variety of tasks across all departments. Must have previous dispatch experience 1-3 years to be considered.

Open Office and Team Oriented Type environment:
Hours are M-F 7:00am-5:00pm 
Starting pay: $20-24/hourly based on experience  

Essential Functions:  

Task Maestro: Assist dispatch in creating work orders, maintaining billing notes, and inputting new equipment data.  

Office Maven: Handle clerical duties like scanning, filing, and managing daily mail.  

Customer Champion: Welcome and guide customers in tagging their equipment for repairs.  

Logistics Pro: Manage UPS shipments, ensuring accuracy and proper documentation.  

Warehouse Organizer: Ensure components are stored correctly in the warehouse or attached to Service Work Orders.  

Safety Advocate: Prioritize safety and follow our accident prevention procedures.  

Adaptable Dynamo: Embrace new challenges assigned by the Branch Manager.  

Responsibilities of the Position:  

Team Player: This is a non-supervisory role, reporting to the Branch Manager.  

Decision Influencer: Your actions can impact people, finances, and our organization's reputation.  

Minimum Qualifications:  

Educational Foundation: High School diploma or its equivalent.

Previous dispatch background.

Experience Insight: Two years of education and/or experience in a related field.  

Exceptional Communicator: Strong customer service, communication, and problem-solving skills.  

Clean Slate: Successful completion of a pre-employment drug screen and criminal background check.  

Safety-First Attitude: Prioritize safety in all you do.  

Self-Motivated and Organized: Excel at working independently with minimal supervision.  

Physical Demands:  

Office Oasis: Primarily, work in a typical office environment.  

Occasional Lifting: Light lifting of office equipment, supplies, and boxes may be needed.  

Balanced Posture: A mix of sitting, walking, and standing throughout your day.  

Tech-Savvy: Comfortably operate computers and office equipment.  

Ready to unlock your potential as a Service Support Specialist? Join our team, where your dedication and skills make all the difference. Apply now and be part of something exceptional!   

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