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Application Production Engineer

Company Description

Generix is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the management of physical flows, by coordinating the entire supply process, from production to delivery, thanks to its WMS, TMS, RMS and VMI solutions; as well as logical and financial flows, by integrating the systems of all players in the chain, from order to payment, with its e-invoicing, e-reporting, EDI, P2P and O2C solutions.

Generix creates a distinctive ecosystem designed to cater to its customers, ensuring top-notch performance and sustainability, connecting all global players in retail, industry and services, and fostering the transition toward greater digitalization and energy efficiency. With nearly 850 dedicated employees, Generix provides day-to-day support to over 4,500 companies across more than 60 countries, processes over 500 million invoices, handle more than 40 million order lines each month, and manage 8 million EDI messages daily. Our clientele includes Danone, FM Logistic, Fnac-Darty, Essilor, and Ferrero.

Job Description

The Application Production Technician is in charge and responsible for any application roll-out, patch or release upgrade on the operational Cloud environments.

 

MAIN RESPONSIBILITIES

- Set and deploy applications registered in Generix Service Catalog, according to the existing processes;

- Update and guarantee a continuous follow up of change requests with customers and partners;

- Implement change management acts according to existing and documented standards defined in - the company;

- Be responsible and assure a quality control and risk assessment before implementation;

- Ensure a post-implementation review with the customer and partners;

- Produce activity reports for the team manager on daily basis.

Qualifications

- Level 4/5 in Computer Science, Electronic or similar. Degree in Information Technology, Mathematics or similar will be a plus;

- Experience in the contact and resolution of the requests made by the customer and partners;

- Knowledge of Linux or Windows operating systems;

- Knowledge of protocols: HTTP, FTP, SFTP, etc;

- Fluency in French is mandatory. Advanced level in English is a plus;

- Knowledge of PostgreSQL and EDI would be a plus.

 

PERSONAL SKILLS

- Collaborative attitude and proactive mindset;

- Curious, open mindedness, ability to adapt and not afraid to leave the comfort zone;

- Excellent communication and interpersonal skills;

- Ability to prioritize customer requests on daily basis;

- Expertise problem solving skills;

- Willing to collaborate and strengthen the relationship between the teams.

Additional Information

- Attractive compensation package;

- Hybrid Working Policy;

- Excellent work conditions and environment (Lionesa Business HUB).

 

For more information, please check our website: www.generixgroup.com/pt

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Application Production Engineer, Generix Group

Join Generix as an Application Production Engineer and be at the forefront of our innovative solutions that redefine supply chain management! Based in the bustling Lionesa Business HUB in scenic Leça do Balio, Portugal, you'll play a vital role in deploying and managing applications that enhance our seamless services for over 4,500 companies worldwide. Here, we provide a collaborative environment where your technical expertise will shine, as you handle application roll-outs, patches, and release upgrades on our operational Cloud environments. Your responsibilities will include managing change requests, ensuring thorough quality control, and engaging in post-implementation reviews, guaranteeing that our partners and customers are satisfied with our digital services. Ideal candidates will possess a solid foundation in Computer Science or related fields, with knowledge of Linux, Windows OS, and database management like PostgreSQL being a significant advantage. Fluency in French is crucial, and proficiency in English is a strong plus. At Generix, we value curiosity and a proactive mindset, so if you're ready to tackle challenges head-on and work collaboratively to enhance system effectiveness and customer experiences, we want to hear from you! We offer an attractive compensation package, a hybrid working policy, and excellent work conditions, all geared toward fostering your professional growth! Feel free to visit our website for more details.

Frequently Asked Questions (FAQs) for Application Production Engineer Role at Generix Group
What are the main responsibilities of an Application Production Engineer at Generix?

As an Application Production Engineer at Generix, your primary responsibilities will include deploying applications according to our Service Catalog, managing change requests, conducting quality control before implementation, and ensuring thorough follow-up with customers and partners. You'll also produce daily activity reports for your team manager to keep operations streamlined.

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What qualifications do you need to apply for the Application Production Engineer position at Generix?

To apply for the Application Production Engineer role at Generix, you should have a Level 4/5 diploma in Computer Science, Electronic Engineering, or a related field. A degree in Information Technology or Mathematics is advantageous. Additionally, experience in handling customer requests, knowledge of operating systems, and protocols like HTTP and FTP are essential for success.

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Is fluency in French necessary for the Application Production Engineer role at Generix?

Yes, fluency in French is mandatory for the Application Production Engineer position at Generix. As you'll be closely interacting with our clients and partners primarily in French, effective communication in the language is crucial. An advanced level of English is also a plus.

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What personal skills are important for an Application Production Engineer at Generix?

At Generix, personal skills are just as important as technical qualifications for the Application Production Engineer role. A collaborative attitude, excellent communication skills, and problem-solving abilities are vital. We're looking for individuals who are curious, adaptable, and eager to strengthen relationships within teams and with partners.

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What is the work environment like for the Application Production Engineer at Generix?

The work environment for the Application Production Engineer at Generix is excellent! Located in the lively Lionesa Business HUB, you'll benefit from a hybrid working policy that promotes work-life balance, as well as access to state-of-the-art facilities designed to foster productivity and creativity.

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Common Interview Questions for Application Production Engineer
Can you describe your experience with application deployment?

When answering this question, highlight any specific instances where you were involved in deploying applications, the processes you followed, and the technical skills you utilized. Provide examples that show your ability to manage the rollout effectively.

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How do you handle change requests from customers?

Your answer should reflect your ability to communicate and prioritize effectively. Discuss any project management tools you use to track requests and emphasize your commitment to maintaining clear lines of communication with clients.

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What operating systems and protocols are you familiar with?

When responding, list the operating systems you have experience with, such as Linux and Windows. Discuss your familiarity with protocols like HTTP, FTP, and SFTP, including any real-world applications of this knowledge.

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Describe a situation where you faced a significant challenge during an application rollout.

Choose a situation that required problem-solving skills. Articulate the challenge, the steps you took to address it, and the outcome, underscoring your ability to adapt and remain customer-focused under pressure.

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How do you ensure quality control in your applications?

Discuss any frameworks or methodologies you've used to implement quality control, such as testing protocols or checklists. Explain why quality assurance is essential to you, especially in the context of client satisfaction.

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What do you think is the most important factor in successful application management?

Reflect on teamwork and communication as fundamental elements. Highlight the value of collaboration across teams and with clients to ensure smooth application management and delivery.

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Can you provide an example of a successful post-implementation review you've conducted?

Detail your approach in conducting a post-implementation review, outline the feedback collected, and how you addressed any concerns raised. This shows your commitment to continuous improvement and customer satisfaction.

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How do you prioritize your tasks when managing multiple customer requests?

Share your methods for prioritizing tasks, such as using a ticketing system or categorizing based on urgency and client impact. Emphasize that organization and time management are key to your strategy.

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What motivates you to work in this field?

Express your passion for technology and problem-solving. Share a personal story that evokes your interest in application production and how it aligns with your career aspirations.

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Why do you want to work at Generix as an Application Production Engineer?

Your answer should reflect knowledge about Generix and its mission. Discuss how your values align with the company's focus on innovation and customer support, and your eagerness to contribute to their goals.

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Generix Group is a collaborative supply chain company. The company provides daily support for its customers in the digital transformation of their supply chain. Generix Group is headquartered in Lesquin, France.

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Full-time, hybrid
DATE POSTED
April 15, 2025

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