Game Operations Specialist

As a Game Operations Specialist at Genius Sports, your primary responsibilities include ensuring the successful tracking and validation of events for various sports leagues. You'll be collaborating with a large international team, mastering our event systems, maintaining documentation, troubleshooting any issues, and providing operational support on game days. This role demands a keen understanding of sports terminology and the ability to manage a team of international contractors effectively.

To excel as a Game Operations Specialist at Genius Sports, candidates should be bilingual in Bulgarian and English, have experience with sports terminology, and be comfortable making time-sensitive decisions during live events. Attention to detail, excellent people management skills, and a prior record of collaborating with remote colleagues are also essential for this position.

The Game Operations Specialist position at Genius Sports requires flexibility regarding working hours, as it includes evenings, weekends, and holidays to align with various sporting league schedules. This commitment ensures the seamless flow of operations during critical times, like game days, and is crucial for maintaining the integrity of live data processing.

At Genius Sports, as a Game Operations Specialist, you will receive a competitive salary along with benefits like health insurance and skills training. Additionally, the company hosts many social events throughout the year, such as team-building activities and sports tournaments, providing a well-rounded benefits package focused on employee wellbeing.

Genius Sports is proud to be an equal opportunities employer and actively recognizes the value of a diverse workforce. They celebrate differences in age, abilities, gender identity, race, religion, and other important aspects, ensuring a welcoming environment for all candidates and employees. This commitment enhances their productivity and creativity within the teams.

When answering this question, focus on any previous roles where you had to handle live data or make critical decisions under pressure. Speak about specific examples where you successfully ensured the accuracy of data during game operations, showcasing your ability to thrive in high-stress environments.

Highlight your organizational skills and experience with time management tools. Explain your strategy for maintaining focus and efficiency, perhaps mentioning how you assess tasks based on urgency and impact and adjust priorities as situations evolve throughout game day operations.

Provide a concrete example from your past experiences where you faced a challenging situation and had to think on your feet. Explain the steps you took to identify the problem, implement a solution, and the outcome to reinforce your problem-solving skills.

Use this opportunity to showcase your knowledge of recent developments in various sports leagues. Talk about trends in live data usage, how technology is shaping the sports industry, and your opinions on the future direction of these leagues, demonstrating your enthusiasm for the field.

Express your passion for sports technology and how the mission and values of Genius Sports align with your career aspirations. Reflect on your excitement about the role’s responsibilities and how they fit your skill set, emphasizing your readiness to contribute to a globally impactful team.

Discuss techniques that help maintain your attention to detail, such as checklists, systematic workflows, and regular self-assessments. Emphasize the importance of quality assurance and routinely verifying the accuracy of your work, especially in high-stakes environments.

This is an opportunity to show your adaptability and interpersonal skills. Discuss your past experiences collaborating with international teams, highlighting your respect for different cultures and communication styles. Mention how this diversity can enhance teamwork in a dynamic and global environment.

Detail any specific technologies or software you've used in the industry. Focus on your proficiency with data analysis tools, workflow management systems, or any industry-specific applications that are relevant to the Game Operations Specialist role.

Explain your openness to constructive feedback and how you actively seek it out to improve your performance. Share specific examples of how you have implemented feedback in the past and the positive outcomes that resulted from those changes.

Detail your stress management techniques, such as mindfulness practices, organized planning, or communication strategies that keep you calm and focused. Share an anecdote if possible, demonstrating how you successfully navigated stress in a past role during a busy operation.