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Business Development Manager Filter/Heavy Duty

Business Development Manager, Fleet & Heavy Duty

Job Summary

The Business Development Manager, Fleet & Heavy-Duty develops and expands sales for Fleet/ Government & Heavy-Duty accounts. The Business Development Manager is responsible for communicating and executing Fleet / Government & Heavy-Duty strategic initiatives, new Fleet Elite member enrollment, Master Service Agreement program adoption, sales promotions, and product training.

Responsibilities

  • Completes registration and sign ups of all new MSA customers for Fleet & Government.
  • Presents, communicates, and sells Fleet prospects on the value add for their business joining the NAPA Elite Fleet program.
  • Calls Commercial Fleets and Governments and presents the total product offering of NAPA Light Duty and Heavy-Duty lines and programs.
  • Works closely with NAPA Fleet HQ, providing feedback, ideas, and field insights to help drive program adoption, new accounts, Autotech training and sales goals.
  • Works with NAPA Fleet HQ on all Government bids or RFQ opportunities for on time completion and submission.
  • Works closely with the Commercial Operations Team on all registrations for Fleet and Government.
  • Hosts meetings in assigned territory to provide training to local sales team on Fleet and Heavy-Duty programs and utilization.
  • Achieves territory quotas on sales and new accounts, Fleet Elite, Commercial and Government Fleet.
  • Assists local BDGs in meeting management, community events, and marketing to consumers and potential new members for Truck Service Centers.
  • Provides top-notch customer service and communication to all NAPA Fleet and Government accounts in territory.
  • Regularly visits current NAPA Fleet customers to assist in program adoption.
  • Includes understanding NAPA Fleet customer and their needs, and effectively presenting programs and product offerings to address needs, building value in the program.
  • Informs members of key program changes/enhancements.
  • Demonstrates a thorough knowledge of the NAPA Fleet and Heavy-Duty programs and options for accounts.
  • Ensures accounts assigned to all Commercial Fleet and Government accounts are registered properly in RAM in their assigned territory.
  • Ensures correct pricing profiles for accounts are set correctly up in TAMS and correct category assigned.
  • Ensures all MI filter registrations are complete for the accounts.
  • Reviews NAPA Fleet and Heavy-Duty monthly initiatives with sales team to ensure there is a focus on the Fleet and Heavy-Duty program benefits.
  • Executes weekly, monthly, and quarterly sales plans to achieve business growth opportunities consistent with the Company’s growth objectives.
  • Executes Fleet sales programs/strategies aimed to improve the overall effectiveness of the territory, DC, District and/or area business activities.
  • Conducts periodic account reviews to keep management updated on key progress indicators.
  • Attends, organizes, and manages key events and trade shows.
  • Regularly logs into NAPA Connect to check on new updates.
  • Consistently meets or exceeds yearly targets.
  • Performs other duties assigned.

Qualifications

  • 3-5 years of previous selling and account management experience. Must have a solid record of success developing new business, while still being able to maintain and grow existing business.
  • Must possess a valid driver's license.
  • Must be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings; drives long distances to make multiple sales calls daily including overnight stays as required by the territory.
  • Sales Acumen: Demonstrates the ability to understand and apply sales principles, techniques, and processes effectively.
  • Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communication.
  • Resilience and Adaptability: Demonstrates the ability to recover quickly from setbacks, maintain motivation, and adapt to changing circumstances in a fast-paced sales environment.
  • Results Orientation & Financial Acumen: Demonstrates a strong drive to meet or exceed sales targets and objectives, with a focus on achieving measurable outcomes with an understanding of how to structure deals meet both sales and profit objectives.
  • Product Knowledge: Deep understanding of the specifications, features, benefits, and differentiators between products and brands.
  • Technology Proficiency: Comfortable using CRM systems, inventory management software, and other sales tools. Ability to leverage digital platforms for customer engagement.

Preferred Qualifications

  • Bachelor’s Degree or equivalent sales/marketing experience.

Leadership

  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Effectively communicates by motivating and inspiring others through clear and proactive communication.
  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.
  • Develops high-performing teams by providing inclusive leadership, attracting, and developing world-class talent, providing ongoing feedback, and building trust across the organization.

Physical Demands / Working Environment

  • Ability to operate a company vehicle safely and effectively for extended periods of time throughout cities, job sites, major highways, and interstates (including tunnels and bridges) and in all weather conditions.
  • Regularly required to stand, walk, use of hands, reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl, and talk or hear.
  • Frequently lift and/or move up to 60 pounds.
  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • Ability to frequently attend events after hours and/or on weekends.
  • Travel requirements upwards of 50% at any given time.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Development Manager Filter/Heavy Duty, GenPT

Are you ready to take your career to the next level with a dynamic team? As a Business Development Manager at NAPA in Portland, OR, you'll have the exciting opportunity to drive sales for Fleet and Heavy-Duty accounts, working to expand our presence in a vital market. In this crucial role, you will not only present our amazing product lineup to commercial fleets and governments but also assist in executing vital strategic initiatives that fuel our growth. Your daily tasks will include completing new customer registrations, communicating the value of our Fleet Elite program, and providing top-notch training to our sales teams. You’ll regularly engage with customers, ensuring they have the right tools to succeed and feel supported every step of the way. Imagine co-hosting vital community events and working side-by-side with our Commercial Operations Team to elevate our Fleet and Heavy-Duty offerings. Your expertise will be invaluable as you help nurture existing relationships while identifying new business opportunities. With a solid record of success in sales and account management, combined with your resilience and adaptability, you will be instrumental in meeting our year-end targets. So, if you're passionate about forging relationships and delivering exceptional service, NAPA is the place for you. Join us and be part of our mission to provide remarkable customer experiences and lead the industry forward!

Frequently Asked Questions (FAQs) for Business Development Manager Filter/Heavy Duty Role at GenPT
What responsibilities does a Business Development Manager at NAPA in Portland, OR have?

The Business Development Manager at NAPA in Portland, OR, is responsible for developing and expanding sales for Fleet and Heavy-Duty accounts. This role includes completing customer registrations, presenting the Fleet Elite program, training local sales teams, and achieving sales quotas while maintaining strong, long-lasting relationships with customers.

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What qualifications are required for the Business Development Manager position at NAPA?

To qualify for the Business Development Manager position at NAPA, candidates should have 3-5 years of sales and account management experience, an appropriate sense of sales acumen, and a valid driver's license. Excellent communication, customer focus, resilience, and proficiency in technology are also essential for success in this role.

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Can you explain the importance of customer service in the Business Development Manager role at NAPA?

As a Business Development Manager at NAPA, exceptional customer service is crucial. Your role requires building relationships and understanding customer needs, ensuring they feel supported and informed about program changes. This focus helps foster loyalty among Fleet and Government accounts, which is vital for our overall success.

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What is the travel requirement for a Business Development Manager at NAPA?

The Business Development Manager at NAPA must be prepared for travel requirements that can reach upwards of 50%, involving visits to various customers, sales meetings, and events. This travel is vital for managing relationships and pursuing new business opportunities in the assigned territory.

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What growth opportunities exist for a Business Development Manager at NAPA?

At NAPA, growth opportunities for a Business Development Manager are abundant. You will play a key role in executing sales plans, achieving quotas, and developing strategy for Fleet accounts, all of which can lead to higher-level positions within the company as the business expands.

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Common Interview Questions for Business Development Manager Filter/Heavy Duty
How do you approach developing new business as a Business Development Manager?

When developing new business, I focus on understanding the needs of the customer first. I engage with potential clients, identify their pain points, and present tailored solutions that showcase our product offerings, driving home the value of joining the NAPA Fleet Elite program.

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Can you provide an example of how you've successfully expanded a market in your previous position?

In my previous role, I identified a gap in the market by conducting thorough research, which led to targeting specific industries for our offerings. I executed a tailored outreach strategy that significantly increased our brand awareness and engagement, resulting in a 30% growth in sales over the fiscal year.

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How do you maintain strong relationships with existing clients?

I maintain strong relationships with clients through consistent communication. Regular follow-ups, check-ins, and updates about new services or promotions help build trust and ensure they feel valued. I also actively seek feedback to improve our services and address any concerns they may have.

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What sales techniques do you find most effective in your role as a Business Development Manager?

I find consultative selling techniques to be highly effective, where I ask questions to uncover customer needs and tailor my pitch accordingly. Utilizing data-driven insights to demonstrate the benefits of our programs also allows me to create a persuasive argument for our offering.

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How do you stay updated on industry trends and competitor offerings?

I subscribe to industry publications, attend conferences, and engage with professional networks to stay informed about trends. Additionally, I utilize competitive analysis tools to benchmark our services against competitors, ensuring we adapt quickly to market changes.

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What steps do you take to prepare for a large sales presentation?

Preparation for a large sales presentation involves thorough research on the client, understanding their business needs, and customizing my presentation accordingly. I create detailed agendas, practice delivery, and anticipate potential questions, ensuring that I can respond confidently.

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How do you handle objections from potential clients?

When handling objections, I actively listen to understand the client's concerns, maintain a calm demeanor, and address each objection with facts and relevant data. Turning objections into opportunities to demonstrate the unique value we offer often leads to a successful resolution.

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Can you describe your experience with CRM systems and how they impact your work?

My experience with CRM systems has been vital in managing customer relationships and tracking sales progress. I use CRM tools to log customer interactions, manage leads, and analyze sales performance data, which streamlines my workflow and enhances productivity.

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What role does teamwork play in the success of a Business Development Manager?

Teamwork plays a crucial role in the success of a Business Development Manager. Collaboration with sales teams, marketing, and operational staff ensures a unified approach to achieving sales goals. Sharing insights and resources helps us to adapt better and meet customer needs effectively.

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How do you measure your success as a Business Development Manager?

I measure my success through various KPIs, including sales targets met, new accounts converted, and customer satisfaction rates. Regular reviews of these metrics enable me to evaluate my performance and adjust my strategies to ensure continuous improvement.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 21, 2025

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