Sales Route Representative

As a Sales Route Representative at Traction, your core responsibilities will include promoting our heavy-duty products, developing new customer accounts, maintaining current relationships, and providing technical support both in-person and over the phone. You'll also assist customers at the counter, process sales transactions, and work closely with the Store and Regional Managers to create effective territory sales plans.

To be considered for the Sales Route Representative position at Traction, you should have at least six months of experience in heavy-duty sales, whether counter or outside. Additionally, having a background in route or delivery vehicle driving is preferred. Strong customer service and communication skills are essential. Candidates must be at least 18 years old, hold a valid driver's license, and be able to lift up to 50 lbs.

A typical day for a Sales Route Representative at Traction involves traveling within your assigned area, visiting customers, promoting heavy-duty products, and providing exceptional service. You'll spend time developing new accounts, addressing customer inquiries, and offering technical advice on our products. In-store hours may also involve processing sales, handling cash transactions, and ensuring a positive customer experience.

Absolutely! Traction values professional development and promotes a culture of growth. As a Sales Route Representative, you'll gain valuable experience in sales and customer relations, positioning you for potential advancement within the company. With your dedication and contribution, you could move into higher sales or management roles in the future.

At Traction, safety is a priority. As a Sales Route Representative, you’ll be expected to adhere to all safety guidelines while operating vehicles and handling products. This includes following safe driving practices, training on product handling, and maintaining an organized workspace. It's all about ensuring a safe and efficient working environment for you and our customers.

To prioritize tasks effectively, I assess the urgency and importance of each customer account. I would categorize them based on sales deadlines, customer needs, and the potential for growth. This structured approach helps me allocate my time efficiently, ensuring that I meet the needs of all customers while still achieving sales goals.

Building new customer relationships starts with research to understand their needs. I then approach them with a personalized introduction and tailored solutions that address their specific challenges. I focus on establishing trust by being reliable and consistently following up to nurture the relationship.

I recall an instance when a customer was hesitant about the price of a product. I listened carefully to their concerns, provided detailed information about our product's durability and long-term cost-effectiveness, and shared testimonials from satisfied clients. This helped me alleviate their objections and ultimately led to a successful sale.

Customer feedback is invaluable in shaping my sales strategy. I actively seek feedback to understand their experiences and expectations. This information helps me adjust my approach, promote the right products, and enhance overall customer satisfaction.

I stay informed through a combination of industry publications, networking with peers, and attending trade shows. Keeping tabs on competitor products helps me identify gaps in the market, allowing me to position Traction's offerings effectively and leverage any competitive advantages.

In my previous experience, I provided counter sales support by assisting customers with product selection, processing transactions efficiently, and managing inquiries. My goal was always to ensure a seamless experience that not only met customer expectations but also fostered repeat business.

I am proficient in using CRM software for managing customer relationships and tracking sales performance. Familiarity with point-of-sale systems also helps me handle transactions quickly and accurately, contributing to overall customer satisfaction.

When faced with busy days, I maintain my composure by organizing my tasks efficiently and staying focused. It’s important to prioritize customer needs and remain adaptable. I ensure I communicate clearly with customers to manage their expectations and provide them a quality experience even during peak times.

I genuinely enjoy the interaction with customers and the challenge of meeting their needs. Each sale is an opportunity to make a lasting impression and build a relationship. The satisfaction of helping a customer find the perfect product is incredibly rewarding for me.

I want to join Traction because I admire the company's commitment to quality and customer satisfaction. I believe my background in heavy-duty sales aligns perfectly with your mission. I'm excited about the opportunity to contribute to a team that values strong relationships and the continuous growth of its employees.