Strategic Sales Engineer II, Spectrum Business

To apply for the Strategic Sales Engineer II position at Spectrum Business, you need a Bachelor's degree in engineering, computer science, or a related field. You should have experience in designing and implementing complex Metro Ethernet, VoIP, SIP, and MPLS solutions. Additionally, technical skills in data and voice communications, IP security strategies, and proficiency in Microsoft Office are essential. Experience with Cisco certifications such as CCDA, CCNA, or CCNP is preferred.

As a Strategic Sales Engineer II at Spectrum Business, your main responsibilities include evaluating client networking requirements, preparing technical and product presentations, and conducting needs assessments for clients. You will also develop strategic responses for RFIs, RFPs, and RFQs, act as a subject matter expert on data services, and collaborate with internal teams to create unique service solutions tailored to our clients' needs.

Spectrum Business supports career growth for a Strategic Sales Engineer II through a robust learning culture. You'll have access to a 12-week paid sales training program and continual opportunities to obtain technical certifications. The company encourages advancement within, offering clearly defined paths to ensure that motivated employees can develop their skills and progress in their careers.

The work environment for a Strategic Sales Engineer II at Spectrum Business is dynamic and fluid, allowing flexibility between home, client locations, and office settings. This field-based role primarily involves traveling to meet clients, thus encouraging interaction and engagement in person. The company promotes a positive culture that values diversity, innovation, and employee well-being.

The expected challenges for a Strategic Sales Engineer II at Spectrum Business include adapting to fast-paced technological advancements and the diverse networking needs of clients. You may face competitive pressure in the market, requiring you to stay informed about emerging technologies. Additionally, effectively communicating complex technical solutions to a non-technical audience can present a challenge but offers a rewarding opportunity for growth.

In my previous role, I was responsible for designing and implementing Metro Ethernet solutions for a variety of clients, which involved conducting thorough needs assessments and collaborating with the technical team to tailor services. I can explain specific projects where I successfully deployed these solutions and the impact on client connectivity.

I focus on understanding the specific needs of the stakeholders and presenting the technology in terms they can relate to. By using analogies, real-world applications, and clear visual aids, I ensure the benefits and functionalities are comprehensible, which helps in building trust and convincing them of the solution’s value.

I regularly participate in webinars, workshops, and conferences, and subscribe to industry-leading publications. Networking with peers also allows me to share insights and learn about new developments in technologies relevant to my role as a Strategic Sales Engineer II.

I recall a project wherein I partnered with the engineering and marketing teams to deliver a custom VoIP solution for a large client. Through effective communication and project management, we designed a tailored platform that exceeded client expectations and was successfully implemented on schedule.

I utilize a combination of calendar management, task prioritization based on urgency, and a customer relationship management system. This helps me keep track of follow-ups, meetings, and client presentations, ensuring that I remain organized and focused on high-value tasks to meet sales targets.

I believe the most critical skill is the ability to communicate complex technical information clearly and confidently. This skill is essential for effectively educating clients and persuading them to adopt advanced networking solutions while ensuring they feel supported throughout the process.

In a sales presentation, a client raised concerns about the reliability of our service compared to competitors. I listened attentively, acknowledged their concern, and provided data-backed evidence of our service uptime and customer satisfaction ratings, which effectively addressed their objection and maintained their interest in our solutions.

Consultative selling is about understanding a client's unique needs and offering tailored solutions. I apply this approach by asking open-ended questions during initial meetings to uncover their challenges and goals, which allows me to make more relevant recommendations for our networking services.

Yes, I have conducted several needs assessments. My approach involves gathering qualitative and quantitative data, conducting interviews with key stakeholders, and analyzing their current technology to identify gaps and opportunities for improvement. This thorough analysis enables me to propose effective customized solutions.

I measure success through various metrics including client feedback, new accounts acquired, repeat business, and the effectiveness of proposals submitted. Regular reflection on these data points allows me to refine my strategies and continuously enhance my performance in achieving sales targets.