Employee Relations Specialist, Senior

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: • Career development with an international company where you can grow the career you dream of . • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO • An excellent retirement savings plan with high employer contribution• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.The OpportunityThis position works out of our Plymouth, MN Location. This position is a part of the CHR Corporate Human Resources division.The Employee Relations Specialist will work in a team environment responsible for managing Employee Relations cases across the US, Canada, and Puerto Rico. The Employee Relations Specialist also provides expert consultative and problem-solving services to managers, employees, and other HR functions regarding HR policies and practices ensuring compliance with all relevant country laws, regulations, policies, and practices.What You’ll Work On• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.• Assists Office of Ethics & Compliance and Security with investigations related to Employee Relations (ER)issues.• Effectively and accurately maintains confidential ER data in both systems and paper files.• Ensures professional service is provided at all times in accordance with the ER Service Level Agreement.• Independently resolves Tier 1 cases and manages Tier 2 with guidance from manager.• Understands customer’s business and ER requirements.• Proactively brings forward solutions to address business requirements.• Meets defined ER service level agreement.• Implements solutions as directed and executes elements of defined projects.• When a problem has been identified, seek help of others to resolve the issue.• Completes project tasks within time and budget as directed.Core Job Responsibilities• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.• Applies and executes standard information systems theories, concepts, and techniques and assists in the development of standards and procedures.• Investigates alternatives, which use existing applications and makes recommendations.• Conduct tests; develop preliminary findings for review by management.• Conducts training.• Manages projects according to milestones and within budget constraints.• Identifies and implements process improvements.Required Qualifications• Bachelor’s degree required.• 0-2+ years’ experience within a corporate HR environment• Excellent written and verbal communication skills required.• Ability to work confidentially and professionally with all levels of employees.Preferred Qualifications• Software knowledge a plus: Microsoft Office Programs, especially Excel, Workday (or other system of record experience highly preferred), Zendesk (or other CRM experience highly preferred).• Bilingual fluency in English and Spanish preferred.• Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.comFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.The base pay for this position is $57,300.00 – $114,700.00. In specific locations, the pay range may vary from the range posted.