Job details

Customer Service Representative - Preneed - Des Moines

Global Atlantic Financial Group is a leading insurance company seeking a Client Care Advocate in Des Moines to provide exceptional customer service and support.

Skills

Customer service experience
Strong PC and software skills
Insurance industry knowledge (preferred)

Responsibilities

Understand insurance products and respond to inbound calls
Document conversations and maintain accurate records
Resolve inquiries and provide technical support
Build and maintain strong customer relationships
Attend team meetings and provide additional support as needed

Education

High School diploma or GED required

Benefits

$3,500 sign-on bonus
All IT equipment provided
Free lunch and parking
Hybrid work schedule after training
Referral bonuses

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CEO of Global Atlantic Financial Group

Allan Levine

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By Global Atlantic Financial Group

We strive to be a leading U.S. retirement and life insurance company, delivering clear value to our customers and long-term value to our shareholders. We are committed to addressing our customers’ financial protection needs through a broad range o...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Insurance Carriers

TEAM SIZE