Front Desk Medical VA Receptionist

Job Description: Front Desk Virtual Assistant for Medical Clinic

We are seeking a reliable and organized Front Desk Virtual Assistant to join our medical clinic team. The primary responsibilities of this role include scheduling patient appointments and ensuring timely follow-ups on their schedules. PLEASE NOTE: ONLY CANDIDATES WITH UPDATED CV AND AN INTRO VIDEO WILL BE PROCESSED.

Key Responsibilities:

• Manage and maintain the clinic's appointment calendar, including scheduling, rescheduling, and cancellations.
• Follow up with patients to confirm upcoming appointments or remind them of schedule changes.
• Coordinate efficiently with medical staff to optimize appointment slots.
• Handle patient inquiries related to appointment availability via phone, email, or online platforms.
• Maintain accurate records of patient schedules and updates in the clinic's system.
• Ensure excellent customer service in every interaction to foster a positive patient experience.

Requirements:

• Proven experience as a virtual assistant, front desk officer, or similar role in a healthcare setting.
• Proficiency in scheduling software and tools commonly used in medical clinics.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Attention to detail and accuracy in managing schedules and patient information.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to patrick.g@globalpacificsupport.com with the subject line "Front Desk VA Application”. PLEASE ATTACH THE LINK OR SHORT VIDEO INTRODUCTION OF YOURSELF HIGHLIGHTING YOUR EXPERTISE AND EXPERIENCE AS A MEDICAL RECEPTIONIST VIRTUAL .