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Store Manager 675

Company Description

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

Job Description

What We’re Looking For:

We are seeking a dynamic Store Manager who embodies GNC’s “Live Well” philosophy—living strong, living long, and living fit. At GNC, we celebrate the fact that everyone’s journey to living well is unique. As a Store Manager, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer.

What You’ll Do:

This is a Full-Time Hourly Supervisory Position

As a Store Manager, you will lead, coach, and support your team to provide exceptional service and guidance to our customers. You'll oversee the daily operations of the store, including business performance, product management, and ensuring your team has the tools to succeed. In this key role, you’ll represent the GNC brand by offering expert product knowledge and promoting our “Live Well” message to customers.

  • Responsible for ensuring products are merchandised according to GNC standards but keeps an eye towards ensuring that products are easy to see and buy.
  • Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
  • Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.
  • Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
  • Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.

Qualifications

Stores Managers are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

  • Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night.
  • Strip center managers must also work a full shift on Saturdays.
  • Mall managers are expected to work peak business days including weekends (Saturday & Sunday).
  • Managers are expected to work a minimum of one full Sunday per month.
  • Managers of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown store managers must also work one night per week until closing if the store is open in the evening. Managers of downtown stores are not required to work Saturdays.
  • Managers are expected to work all major U.S. holidays that the store is open.

Benefit Offerings: medical insurance, dental insurance, vision insurance, employer-paid life insurance, flex spending accounts, 401K program with company match, 8-week paid parental leave, 5 paid bereavement days, 8 paid holidays per year, short-term and long-term disability, 30% employee merchandise discount.

Additional Information

Environmental Factors & Working Schedule:

  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting – below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
  • Use of a computer up to 60 % of the time throughout the day.

At GNC, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay is based on several factors including but not limited to education, work experience, certifications, federal, state and local minimum wage requirements, etc.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

All your information will be kept confidential according to EEO guidelines.

GNC Holdings LLC is an Equal Opportunity Employer

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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager 675, GNC

Are you ready to take charge and lead a team while promoting health and wellness? GNC is on the lookout for a passionate Store Manager in Kerrville, TX that embodies our 'Live Well' philosophy. As a Store Manager, you'll be the heart of our store, motivating your team to offer exceptional service to our customers. You'll thrive in a vibrant, fast-paced environment where you're not just managing daily operations but making a difference in your community's health journey. With responsibilities that include overseeing product management, ensuring top-notch customer experiences, and coaching your team to exceed sales goals, you'll enjoy every moment of this rewarding role. Your expertise in health products will shine as you guide shoppers in their choices, creating an inviting atmosphere that turns casual customers into loyal fans. Plus, with a commitment to employee growth and wellness, GNC offers a robust benefits package that includes health insurance, a 401K program, generous paid leave, and merchandise discounts! Join us at GNC, where your enthusiasm for health aligns perfectly with helping others reach their wellness dreams.

Frequently Asked Questions (FAQs) for Store Manager 675 Role at GNC
What are the key responsibilities of a Store Manager at GNC?

As a Store Manager at GNC, you will oversee all daily operations of the store, focusing on business performance, product management, and exceptional customer service. Your role includes leading and coaching your team, ensuring product merchandising meets GNC standards, and supporting customer relationships that drive sales and repeat business.

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What qualifications are required to become a Store Manager at GNC?

To be a successful Store Manager at GNC, candidates should have strong leadership and managerial skills, experience in retail management, and a passion for health and wellness. Additionally, you must be available to work flexible hours, including evenings and weekends, as well as major holidays.

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What is the work schedule like for a Store Manager at GNC?

The work schedule for a Store Manager at GNC typically involves five days a week, totaling 40 hours, including evenings and weekend shifts. You may also need to work during peak business hours and major holidays to ensure smooth store operations.

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How does GNC support the growth and development of its Store Managers?

GNC supports the growth of its Store Managers through comprehensive training programs, mentorship opportunities, and a performance-based compensation structure that allows for career advancement within the company.

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What benefits do Store Managers receive at GNC?

Store Managers at GNC enjoy a wide range of benefits, including medical, dental, and vision insurance, employer-paid life insurance, a 401K plan with matching contributions, paid parental leave, and employee merchandise discounts, providing a robust compensation package.

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Common Interview Questions for Store Manager 675
What motivates you to work in health and wellness as a Store Manager at GNC?

When answering this question, focus on your passion for promoting healthy lifestyles and how you enjoy helping others achieve their wellness goals. Share personal experiences or successes you've had in previous roles that highlight your commitment to the industry.

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Can you describe your management style and how it aligns with GNC's mission?

An effective answer would include describing a collaborative and supportive management style that emphasizes teamwork and individual growth, aligning with GNC's cultural commitment to health and wellness. Provide examples of how you've implemented this style in past roles.

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How do you handle team performance issues as a Store Manager?

Discuss your approach to providing constructive feedback, setting clear expectations, and having open conversations about performance. Emphasize the importance of ongoing training and motivation to strengthen team dynamics and achieve sales targets.

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What strategies do you use to boost sales and customer loyalty?

Share specific strategies such as creating promotional events, providing personalized customer service, and utilizing programs like MYGNC Rewards. Use metrics or past successes to illustrate how these strategies led to increased sales.

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Describe a time when you successfully resolved a customer complaint.

Provide a structured response using the STAR method (Situation, Task, Action, Result). Explain the specific situation, what you did to resolve the issue, and the positive outcome that followed, highlighting your commitment to customer satisfaction.

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How do you stay updated on health and wellness trends to guide your store team?

Illustrate your commitment to continued learning by discussing how you follow industry news, attend training, or participate in workshops, ensuring your team is informed and equipped to provide expert guidance to customers.

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What techniques do you use to inspire and motivate your team?

Mention techniques like goal setting, recognizing individual and team achievements, and fostering a positive work environment that encourages collaboration and open communication to inspire team performance.

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How would you ensure smooth daily operations in your store?

Talk about the importance of organization, staff training, inventory management, and efficient use of technology to streamline operations. Use examples from past experiences where you've successfully maintained operational efficiency.

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What metrics do you focus on to measure success in your role as a Store Manager?

Focus on key performance indicators such as sales growth, customer satisfaction scores, team performance metrics, and inventory turnover rates. Describe how these metrics help inform your decision-making and drive success.

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Why do you want to be a part of the GNC team?

Express your excitement about GNC's commitment to health and wellness and your desire to contribute to its mission. Highlight how your values align with GNC's philosophy and how you envision making an impact in the Store Manager role.

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Motivate and support the desire to Live Well.

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Full-time, on-site
DATE POSTED
December 31, 2024

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