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Store Manager in Training 3026

Company Description

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

Job Description

What We’re Looking For:

GNC’s Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or District Manager, this hands-on program will teach you the skills and knowledge needed to successfully operate your own store, drive for results, and develop and lead your team.

We are seeking a dynamic individual who embodies GNC’s “Live Well” philosophy—living strong, living long, and living fit. At GNC, we celebrate the fact that everyone’s journey to living well is unique. As a SMIT, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer.

What You’ll Do:

This is a Full-Time Hourly Supervisory Position

As a SMIT, we are invested in your growth and expect you to be as well. The SMIT role is a fast track to management, providing work assignments and training opportunities to prepare you for promotion from a SMIT to a Store Manager. As a SMIT you will learn and be expected to lead, coach, and support your team to provide exceptional service and guidance to our customers. Alongside a Store Manager or District Manager, you will oversee the daily operations of the store, including business performance, product management, and ensure your team has the tools to succeed. You will support your store as a management team member and lead in a manner that is consistent with GNC values and policies. In this key role, you’ll represent the GNC brand by offering expert product knowledge and promoting our “Live Well” message to customers.

  • Responsible for actively engaging with your leader in training initiatives, projects, and goals to support you on your path to promotion during the program.
  • Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
  • Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.
  • Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
  • Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.

Selection for the SMIT position does not guarantee promotion into a Store Manager position. At the end of 90 days, your performance will be assessed and evaluated to determine your eligibility for promotion to a Store Manager position. This assessment will include a variety of factors, including but not limited to performance, availability of openings, and willingness to accept a promotion at any location in the designated market.

Qualifications

SMITs are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

  • SMITs of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night.
  • Strip center SMITs must also work a full shift on Saturdays.
  • Mall SMITs are expected to work peak business days including weekends (Saturday & Sunday).
  • SMITs are expected to work a minimum of one full Sunday per month.
  • SMITs of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown SMITs must also work one night per week until closing if the store is open in the evening. SMITs of downtown stores are not required to work Saturdays.
  • SMITs are expected to work all major U.S. holidays that the store is open

Additional Information

Environmental Factors & Working Schedule:

  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting – below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
  • Use of a computer up to 60 % of the time throughout the day.

At GNC, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay is based on several factors including but not limited to education, work experience, certifications, federal, state and local minimum wage requirements, etc.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

All your information will be kept confidential according to EEO guidelines.

GNC Holdings LLC is an Equal Opportunity Employer

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CEO of GNC
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Josh Burris
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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager in Training 3026, GNC

Join GNC as a Store Manager in Training (SMIT) in Wauwatosa, WI, where you'll begin your journey to leadership in the health and wellness industry! At GNC, since 1935, we are committed to helping people achieve their health goals with innovative products and outstanding service. As a SMIT, you will work closely with experienced Store Managers and District Managers, learning the ins and outs of running a successful store. This hands-on program is designed to prepare you for a fast-tracked promotion to Store Manager position. You'll engage in training that covers everything from daily operations and business performance to providing top-notch customer service. Your role entails leading a dedicated team, ensuring they have the tools they need to thrive, and guiding customers toward tailored health solutions. As part of #TeamGNC, you’ll also participate in training initiatives and actively contribute to store success by meeting sales targets. With a dynamic work environment that celebrates the individual journey of healthy living, you’ll never feel lonely in your mission! In return for your commitment and enthusiasm, expect growth opportunities and the chance to empower others to 'Live Well'. If you’re passionate about health, motivated to lead, and ready for a challenge, your future starts here at GNC!

Frequently Asked Questions (FAQs) for Store Manager in Training 3026 Role at GNC
What are the main responsibilities of a Store Manager in Training at GNC?

As a Store Manager in Training (SMIT) at GNC, your primary responsibilities include learning the daily operations of the store, assisting in sales performance, leading and coaching your team, and delivering exceptional customer service. You will be trained to manage product inventory, facilitate staff training, and support the overall customer experience, all while promoting GNC’s mission of helping others to 'Live Well'.

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What qualifications are needed for the Store Manager in Training position at GNC?

To become a successful Store Manager in Training at GNC, candidates should possess strong leadership skills, a passion for health and wellness, and a proactive attitude towards learning. Experience in retail is beneficial, but a desire to grow and develop within the company is paramount. Flexibility in working hours, including evenings and weekends, is also essential as part of this supervisory role.

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What does the training process look like for a Store Manager in Training at GNC?

The training process for a Store Manager in Training at GNC is comprehensive and tailored to develop future leaders. Starting with hands-on experiences alongside current store managers, the SMIT will engage in various learning initiatives including visual merchandising, operational excellence, and customer engagement. After 90 days, an evaluation will determine your readiness for promotion, focusing on performance and availability of positions.

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How does the Store Manager in Training position at GNC support career advancement?

The Store Manager in Training position at GNC is specifically designed as a fast track to management! Through structured training, mentorship, and performance evaluations, you will acquire essential skills needed for advancement. The role equips you with the experience needed to transition into a full Store Manager position, offering exciting career growth within GNC's thriving retail environment.

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What kind of work environment should a Store Manager in Training at GNC expect?

As a Store Manager in Training at GNC, you can expect a vibrant, supportive work environment focused on health and wellness. GNC fosters teamwork and encourages interaction with a diverse customer base. Despite the prevalence of tasks requiring physical activity, the atmosphere is engaging, and your contributions toward promoting healthy living will be recognized and valued as part of the broader mission to 'Live Well'.

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Common Interview Questions for Store Manager in Training 3026
How do you handle customer complaints as a Store Manager in Training at GNC?

When addressing customer complaints, it’s important to remain calm and listen attentively. As a Store Manager in Training at GNC, you should empathize with the customer and assure them that their concerns are valid. Offer solutions aligned with GNC’s policies and aim to resolve the issue to their satisfaction, reinforcing our commitment to 'Live Well'.

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Can you describe your leadership style as a Store Manager in Training?

In the role of Store Manager in Training, my leadership style would focus on collaboration and encouragement. I believe in fostering a supportive culture where team members can thrive and feel comfortable discussing ideas. Leading by example is crucial, and I would motivate the team to meet sales goals while promoting a positive, engaging work environment.

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What steps would you take to increase sales at your GNC store?

To boost sales as a Store Manager in Training, I would analyze current sales data, understand customer preferences, and implement tailored promotions or product displays. Engaging staff to ensure they are knowledgeable and enthusiastic about our products is essential, as they are the frontline ambassadors of the GNC brand.

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How do you prioritize tasks in a fast-paced retail environment?

Prioritizing tasks in a fast-paced retail environment is key for a Store Manager in Training at GNC. I would begin by identifying urgent needs such as customer service or stock replenishment, then organize tasks based on their impact on sales and team productivity. Regular check-ins with team members also help ensure that everyone is aligned and on track.

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What motivates you to work in the health and wellness industry?

I am motivated to work in the health and wellness industry because of my passion for helping people achieve their health goals. At GNC, I would take pride in promoting products that genuinely contribute to customers' well-being, and being part of a mission that empowers individuals to 'Live Well' resonates with my personal values.

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How do you plan to develop your team if hired as a Store Manager in Training?

As a Store Manager in Training, I believe in leading with empowerment. I would regularly provide constructive feedback and recognize individual achievements to boost morale. Offering training opportunities, coaching sessions, and fostering an open environment for communication would be my primary strategies to develop a strong, capable team.

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What do you consider the most important quality for a Store Manager in Training at GNC?

The most important quality for a Store Manager in Training at GNC is adaptability. Being in a dynamic retail setting requires a flexible approach to changing circumstances, customer needs, and team dynamics. By staying open-minded and willing to learn, I can navigate challenges and drive my team towards success.

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How would you promote the GNC brand to your customers?

Promoting the GNC brand to customers involves embodying our core values. I would focus on sharing my product knowledge passionately, engaging with customers to understand their needs, and providing tailored recommendations. Conveying our message of 'Live Well' through personalized interactions will help to reinforce brand loyalty.

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Describe a time when you had to handle a difficult situation with a colleague.

In a situation with a colleague, I focused on open communication. I approached them to discuss our differences and listened actively to their viewpoint, which helped us find common ground. By collaborating to create solutions, we improved our working relationship, demonstrating the importance of teamwork at GNC.

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What strategies would you use to manage inventory efficiently as a Store Manager in Training?

To manage inventory efficiently, I would implement a systematic inventory tracking system that allows for real-time updates. Regular audits and categorizing inventory by demand trends would be essential. Additionally, collaborating with the team on inventory management fosters accountability and ensures we maintain optimal stock levels to meet customer needs.

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Motivate and support the desire to Live Well.

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Full-time, on-site
DATE POSTED
December 15, 2024

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