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Store Manager in Training KK 845

Company Description

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

Job Description

What We’re Looking For:

GNC’s Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or District Manager, this hands-on program will teach you the skills and knowledge needed to successfully operate your own store, drive for results, and develop and lead your team.

We are seeking a dynamic individual who embodies GNC’s “Live Well” philosophy—living strong, living long, and living fit. At GNC, we celebrate the fact that everyone’s journey to living well is unique. As a SMIT, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer.

What You’ll Do:

This is a Full-Time Hourly Supervisory Position

As a SMIT, we are invested in your growth and expect you to be as well. The SMIT role is a fast track to management, providing work assignments and training opportunities to prepare you for promotion from a SMIT to a Store Manager. As a SMIT you will learn and be expected to lead, coach, and support your team to provide exceptional service and guidance to our customers. Alongside a Store Manager or District Manager, you will oversee the daily operations of the store, including business performance, product management, and ensure your team has the tools to succeed. You will support your store as a management team member and lead in a manner that is consistent with GNC values and policies. In this key role, you’ll represent the GNC brand by offering expert product knowledge and promoting our “Live Well” message to customers.

  • Responsible for actively engaging with your leader in training initiatives, projects, and goals to support you on your path to promotion during the program.
  • Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
  • Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.
  • Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
  • Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.

Selection for the SMIT position does not guarantee promotion into a Store Manager position. At the end of 90 days, your performance will be assessed and evaluated to determine your eligibility for promotion to a Store Manager position. This assessment will include a variety of factors, including but not limited to performance, availability of openings, and willingness to accept a promotion at any location in the designated market.

Qualifications

SMITs are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

  • SMITs of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night.
  • Strip center SMITs must also work a full shift on Saturdays.
  • Mall SMITs are expected to work peak business days including weekends (Saturday & Sunday).
  • SMITs are expected to work a minimum of one full Sunday per month.
  • SMITs of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown SMITs must also work one night per week until closing if the store is open in the evening. SMITs of downtown stores are not required to work Saturdays.
  • SMITs are expected to work all major U.S. holidays that the store is open
  • Benefit Offeringsmedical insurance, dental insurance, vision insurance, employer-paid life insurance, flex spending accounts, 401K program with company match, 8-week paid parental leave, 5 paid bereavement days, 8 paid holidays per year, short-term and long-term disability, 30% employee merchandise discount.

Additional Information

Environmental Factors & Working Schedule:

  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting – below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
  • Use of a computer up to 60 % of the time throughout the day.

SMITs are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

Compensation: $16.00 to $18.00

This position is eligible to participate in a bi-weekly Store Incentive Program and a Monthly Operational Incentive Plan


The base hourly rate range represents the low and high end of the anticipated hourly rate range. The actual hourly rate offered for this position depends on several factors including knowledge, skills, experience, and location. Our base hourly rate is one component of GNC’s competitive total rewards strategy.

The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

All your information will be kept confidential according to EEO guidelines.

GNC Holdings, LLC is an Equal Opportunity Employer

GNC Holdings LLC is an Equal Opportunity Employer

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Average salary estimate

$35360 / YEARLY (est.)
min
max
$33280K
$37440K

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What You Should Know About Store Manager in Training KK 845, GNC

Are you ready to kickstart your management career with GNC as a Store Manager in Training in Cheyenne, WY? At GNC, we’ve been a leader in health and wellness since 1935, and we're dedicated to helping individuals achieve their fitness goals with innovative products. As a Store Manager in Training (SMIT), you will embark on a dynamic journey under the mentorship of experienced Store Managers and District Managers. This program is designed not just to teach you the ropes of store management, but to cultivate your passion for health and wellness. You’ll gain hands-on experience in overseeing daily operations, driving sales, and leading a team to deliver exceptional customer service. We are looking for someone who exemplifies our 'Live Well' philosophy and is eager to engage with customers, helping them find the right products for their unique health journeys. You'll be responsible for achieving productivity goals, supporting your team’s performance, and fostering an interactive and positive shopping experience. The SMIT role is your fast track to a Store Manager position, and throughout your journey, you'll develop essential skills such as performance management and product expertise. If you're enthusiastic about health and have a knack for leadership, this is the opportunity for you. Join GNC, where we not only value your growth but also the health and wellness of our community. Let’s empower others to live well, together!

Frequently Asked Questions (FAQs) for Store Manager in Training KK 845 Role at GNC
What are the responsibilities of a Store Manager in Training at GNC?

As a Store Manager in Training at GNC, your responsibilities will include overseeing daily store operations, driving sales performance, and supporting team members in achieving their goals. You will engage with customers to provide tailored product recommendations and ensure an exceptional shopping experience, consistent with GNC values.

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What qualifications are needed for the Store Manager in Training position at GNC?

To qualify for the Store Manager in Training position at GNC, candidates should have a strong desire to lead, excellent communication skills, and a passion for health and wellness. Prior retail or management experience is beneficial, though strong candidates with less experience are also encouraged to apply.

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What training can I expect as a Store Manager in Training at GNC?

As a Store Manager in Training at GNC, you can expect a hands-on training program that prepares you for management responsibilities. You will work closely with experienced managers to learn about store operations, team leadership, and sales strategies, ensuring you're well-equipped to advance to a Store Manager role.

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What hours will I be required to work as a Store Manager in Training at GNC?

Store Managers in Training at GNC are expected to work a flexible schedule that includes weekdays, weekends, and holidays. Typically, you will be scheduled for 40 hours per week, which may include evenings and peak business hours to ensure the store operates effectively.

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What benefits does GNC offer for the Store Manager in Training position?

GNC offers a competitive benefits package for the Store Manager in Training position, including medical, dental, and vision insurance. Additional benefits include 401K plans with company matching, an employee merchandise discount, paid parental leave, and more to support your overall well-being.

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Common Interview Questions for Store Manager in Training KK 845
How do you prioritize tasks in a busy retail environment as a Store Manager in Training?

To prioritize tasks in a busy retail environment, focus on customer interactions first as they are critical for sales. Then, delegate operational tasks among your team, ensuring everyone is clear on their responsibilities. Time management and adapting to the day’s demands are key.

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Can you provide an example of how you effectively led a team in your previous roles?

Absolutely! In my previous role, I implemented regular team meetings to discuss sales targets and recognize individual achievements. By fostering open communication and encouraging collaboration, my team exceeded our goals, demonstrating the power of leadership and teamwork.

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What strategies would you use to increase sales in a GNC store?

To increase sales at GNC, I would focus on enhancing customer engagement through personalized service, promotions, and product sampling. Additionally, I would analyze sales data to identify trends and adjust inventory based on customer preferences, optimizing our offerings.

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How would you handle a conflict between team members while managing a store?

In managing a conflict between team members, I would address the issue promptly by facilitating a private discussion to understand both perspectives. Encouraging open dialogue helps promote a harmonious work environment and allows us to reach a resolution collectively.

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What do you think sets GNC apart from other retailers in the health and wellness industry?

GNC stands out in the health and wellness industry due to our commitment to quality and innovation since 1935. Our extensive product range and customer-centric approach reinforce our mission to empower others to live well, making GNC a trusted partner in wellness.

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How would you motivate your team to achieve sales targets?

To motivate my team, I would set clear, achievable sales targets and celebrate milestones, creating a motivating atmosphere. Regular recognition, coaching, and implementing incentive programs would also encourage them to excel and take pride in their contributions.

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Describe your approach to managing the customer experience in-store.

My approach to managing the customer experience involves training my team to engage warmly and attentively with every customer. By creating a welcoming atmosphere, providing knowledgeable recommendations, and addressing their needs, we build lasting relationships that encourage repeat visits.

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What health and wellness trends do you think are important for GNC to consider?

GNC should closely observe trends such as plant-based nutrition, personalized supplementation, and holistic wellness approaches. Staying updated with market demands allows GNC to adapt offerings, ensuring we meet the evolving needs of our health-conscious customers.

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How do you ensure overall store operations align with company policies and values?

To ensure store operations align with company policies and values, I would implement regular compliance checks and training sessions for the staff. Emphasizing the importance of GNC’s 'Live Well' philosophy in everyday operations fosters a culture that embodies our core values.

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What role do you believe customer feedback plays in retail management?

Customer feedback is invaluable in retail management. It provides insights into customer satisfaction and areas for improvement, helping to shape product offerings and service strategies. I would actively solicit feedback to adapt and enhance the shopping experience continuously.

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Full-time, on-site
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December 5, 2024

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