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Store Manager #5303

Company Description

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

Job Description

What We’re Looking For:

We are seeking a dynamic Store Manager who embodies GNC’s “Live Well” philosophy—living strong, living long, and living fit. At GNC, we celebrate the fact that everyone’s journey to living well is unique. As a Store Manager, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer.

What You’ll Do:

This is a Full-Time Hourly Supervisory Position

As a Store Manager, you will lead, coach, and support your team to provide exceptional service and guidance to our customers. You'll oversee the daily operations of the store, including business performance, product management, and ensuring your team has the tools to succeed. In this key role, you’ll represent the GNC brand by offering expert product knowledge and promoting our “Live Well” message to customers.

  • Responsible for ensuring products are merchandised according to GNC standards but keeps an eye towards ensuring that products are easy to see and buy.
  • Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
  • Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.
  • Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
  • Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.

Qualifications

Stores Managers are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

  • Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night.
  • Strip center managers must also work a full shift on Saturdays.
  • Mall managers are expected to work peak business days including weekends (Saturday & Sunday).
  • Managers are expected to work a minimum of one full Sunday per month.
  • Managers of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown store managers must also work one night per week until closing if the store is open in the evening. Managers of downtown stores are not required to work Saturdays.
  • Managers are expected to work all major U.S. holidays that the store is open.

Benefit Offerings: medical insurance, dental insurance, vision insurance, employer-paid life insurance, flex spending accounts, 401K program with company match, 8-week paid parental leave, 5 paid bereavement days, 8 paid holidays per year, short-term and long-term disability, 30% employee merchandise discount.

Additional Information

Environmental Factors & Working Schedule:

  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting – below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
  • Use of a computer up to 60 % of the time throughout the day.

At GNC, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay is based on several factors including but not limited to education, work experience, certifications, federal, state and local minimum wage requirements, etc.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

All your information will be kept confidential according to EEO guidelines.

GNC Holdings LLC is an Equal Opportunity Employer

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Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager #5303, GNC

Looking for a rewarding career in the health and wellness industry? Join GNC as a Store Manager in sunny Sarasota, FL! At GNC, we’re all about empowering our customers to achieve their wellness goals. As a Store Manager, you’ll lead a passionate team dedicated to helping others through personalized service and expert product knowledge. Your day-to-day responsibilities will include overseeing store operations, managing product inventories, and ensuring that your team provides exceptional customer experiences. You’ll set the tone for a welcoming environment where every customer feels valued and supported in their wellness journey. If you thrive in a fast-paced retail setting and enjoy coaching your team to reach their sales potential, you’ll fit right in! You’ll also have the opportunity to engage with customers and promote our “Live Well” message while driving sales and achieving your performance targets. Plus, with numerous benefits such as health insurance, a 401K program with company match, and an employee merchandise discount, GNC cares for you just as much as you care for our customers. Come be part of a team that celebrates individual journeys to wellness and inspires others to live their best lives. Join us and make a difference while growing your career with GNC!

Frequently Asked Questions (FAQs) for Store Manager #5303 Role at GNC
What are the responsibilities of a Store Manager at GNC?

As a Store Manager at GNC, your responsibilities include overseeing daily store operations, managing product inventories, coaching your team to deliver excellent customer service, and ensuring that the store meets GNC's merchandising standards. You will also promote the 'Live Well' philosophy, support sales initiatives, and manage performance to maximize the store's profitability.

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What qualifications are required for the Store Manager position at GNC?

To be a successful Store Manager at GNC, applicants should possess strong leadership and managerial skills, a passion for health and wellness, and experience in a retail setting. Effective communication and the ability to motivate a team are essential, along with a thorough understanding of sales and inventory management.

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What does the work schedule look like for a Store Manager at GNC?

Store Managers at GNC are required to work five days, totaling 40 hours a week, including evenings and weekends. Specific shifts may vary depending on the store location, with expectations to work peak business days and major U.S. holidays as the store operates.

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What benefits do GNC Store Managers receive?

GNC Store Managers enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, employer-paid life insurance, 401K program with company match, generous paid leave policies, and an employee merchandise discount, making it a great place to work.

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How does GNC support the career development of its Store Managers?

At GNC, career development is encouraged through ongoing training, mentorship, and opportunities for advancement within the company. The base pay at GNC also allows room for growth as individuals gain experience and expand their skill sets.

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Common Interview Questions for Store Manager #5303
How would you lead your team as a Store Manager at GNC?

In leading the team as a Store Manager at GNC, I would focus on fostering a supportive environment that encourages open communication, setting clear expectations, and recognizing each team member's strengths. This way, we can collectively promote our 'Live Well' philosophy.

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What strategies would you use to meet sales goals at GNC?

To meet sales goals at GNC, I would implement strategies such as training my team on product knowledge, engaging customers through personalized recommendations, and creating attractive merchandising displays that highlight promotional products, ensuring a strong customer experience.

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Can you describe a time you handled a difficult customer at a retail store?

Certainly! I would approach a difficult customer by actively listening to their concerns, empathizing with their situation, and working collaboratively towards a resolution. This not only addresses their immediate issue but also builds trust and loyalty.

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What is your experience with inventory management?

My experience with inventory management includes regularly conducting audits, maintaining optimal stock levels, and using inventory management software to track sales trends. This ensures that we meet customer demands without overstocking.

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How do you ensure you and your team stay motivated during busy seasons?

To keep my team motivated during busy seasons, I believe in celebrating small wins, providing continuous support through challenges, and encouraging breaks to reduce burnout. Acknowledging everyone’s hard work boosts morale and promotes a positive environment.

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How do you approach team training and development?

I approach team training by developing a structured onboarding process tailored to new associates and providing ongoing training sessions that emphasize product knowledge, customer service skills, and sales techniques, leveraging my team’s previous experiences.

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What techniques do you use to create an engaging shopping experience?

Creating an engaging shopping experience involves knowing my customers, using interactive displays, and facilitating product samplings when possible. This captivates attention and encourages customers to explore and make purchases.

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How would you handle a store policy violation from an employee?

In handling a store policy violation from an employee, I would first address the situation privately, gather all relevant details, and remind them of the importance of adhering to policies, focusing on building corrective measures rather than punitive actions.

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What is your understanding of GNC's mission and values?

GNC's mission is to empower individuals to live healthier lives through quality wellness products. Understanding and embodying their values means promoting health, transparency, and community connection, which I would uphold as a Store Manager.

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Why do you want to work for GNC as a Store Manager?

I am passionate about health and wellness, and I admire GNC’s commitment to empowering customers. Working as a Store Manager provides an opportunity to lead a team in this mission while developing professionally in a supportive and dynamic environment.

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Motivate and support the desire to Live Well.

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Full-time, on-site
DATE POSTED
December 8, 2024

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