Assistant Manager/Manager, HR Country Lead

As the HR Assistant Manager/Manager at GoGlobal, you will play a crucial role in overseeing human resources operations for our North America (US, Canada and Puerto Rico) clients. You will be the main point of contact for HR practice, labor legislation and employment matters, responsible for various HR functions, as to ensure a seamless onboarding process for new employees.

Roles and Responsibilities:

• To become responsible for HR operations for all our external employees (clients’ employees) for North America (US, Canada and Puerto Rico. Handle the routine work in the Human Resources area, such as contract drafting, employment terms and variables, policy creation, vacation controls, onboarding/terminations, data entry and document maintenance.
• To always keep up with regulatory changes, and new technologies in human resources, and employment law and make sure all company’s documentations and stakeholders are up to date with such changes.
• Handle all benefits and other related affairs and keep good communication with related parties and stakeholders.
• Oversee the onboarding process in the US, Canada and Puerto Rico to ensure a smooth workflow and engagement for the new employees. 
• Serve as an escalation point for employees, making sure their issues and concerns are solved quickly and in a professional manner.  Be able to provide in-depth clarification and answers to questions related to HR, income taxes and social security.
• Work closely with onboarding / payroll team, to ensure quality and accuracy.
• Process to salaried/time based workers, benefits management, taxes and other relevant payroll related items.
• Responds to inquiries on salaries, deductions, attendance, time records and other payroll-related matters.
• Act as an intermediation between our client facing and ops department in clarifying labor regulations/best HR practices and company’s policies.
• Act as SME (subject matter expert for the above mentioned countries) of important sales calls, when required by internal teams.
• Control any costs and expenditures related to the usage of third party in the management of compliance for the above mentioned countries and making sure such costs are correctly communicated/reported/invoiced depending on each circumstance.

• Strong experience and knowledge of US, Canada and Puerto Rico Labor Law and HR practices.
• Minimum 5 years of overall HR experience in US, Canada and Puerto Rico.
• Broader knowledge related to  corporate regulatory compliance such as entity register agent, business licenses, annual report filings, are a plus!
• Degree in Human Resources is a must
• Strong knowledge of local employment laws and regulations.
• Proficiency in payroll software and HRIS systems.
• Strong in English written and verbal communication
• Ability to work independently, may work at different working hours to support different time-zone possess a high degree of initiative with proactive approaches towards responsibilities with high commitment.
• Willing to explore new areas, learn, able to work under a tight schedule.
• Good time management in order to complete multiple tasks assigned.
• A good team player/team lead and able to perform with less supervisory.
• Integrity, detail-oriented, positive work attitude and pleasant character.

ABOUT US 

GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.  

Business & Corporate Services provided:

• Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
• HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
• Finance Solutions: Accounting & Tax

For more information, please visit GoGlobal.com

OVERVIEW 

We Measure Success by Results, Not Hours Worked

No timesheets.

At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time.

As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.  
Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right.

We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.

We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like:  

• A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
• Collaborating with a diverse, global and supportive team
• Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth

WHY WE ARE DIFFERENT  

We Make Growing Your Career Possible

• We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly.
• We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it’s better to build lasting value than to chase a one-time payout.
• We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way.
• We're global. We offer career opportunities across the world-whether it's new job roles or international locations.
• English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world.
• We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success.
• We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership.
• We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions.
• We believe flexibility drives success.  Our company is built on trust, and that’s why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it’s old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world.

Ready to take the next step in your career with us? Apply now! 

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