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Staff UX Designer

About GoodLeap:

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.

 

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.


Position Summary

At GoodLeap, we build technology that makes sustainable home upgrades attainable—and we need an experienced Staff UX Designer to help us realize the next generation of our product portfolio. As a Staff UX designer, you’ll develop a deep understanding of our users, inform product strategy, and deliver exceptional experiences across critical product surfaces. You’ll work closely with cross-functional teams to translate user insights into actionable design solutions, ensuring that our products not only meet user needs but also push the boundaries of innovation.


Essential Job Duties & Responsibilities
  • Define and own the design direction and vision for key product surfaces, setting the vision for the near, medium, and long term to ensure a cohesive and impactful user experience across all touchpoints. 
  • Work closely with product, design, and engineeringleadershipto help shape and execute the vision for GoodLeap's product portfolio, ensuring we’re delivering high-impact solutions. 
  • Deepen our understanding of customers and end-users by leading research and analyzing data, helping to inform decisions that improve the products we build. 
  • Foster growth within the design team, supporting individual development and encouraging a collaborative environment where creative thinking thrives. 
  • Champion design across the organization, advocating for user-centered thinking and ensuring that design is always at the forefront of product decisions, from strategy to execution. 


Required Skills, Knowledge and Abilities
  • Extensive experience in UX design, with a proven track record of delivering value to both end-users and businesses in fast-paced, iterative environments. 
  • Fluency in design processes, methods, and tools, with the ability to adapt and apply the right approach for each unique project. 
  • Experience defining metrics and leveraging insights—both qualitative and quantitative—to guide design decisions and drive product direction. 
  • Strong aesthetic sensibility, with a keen eye for creating visually engaging and user-friendly designs. 
  • Bias toward experimentation, with the ability to communicate and test ideas effectively through interactive mocks or rough functional prototypes; enjoys mentoring others in this approach to design. 
  • Practical understanding of user research methodologies, with experience seamlessly integrating user insights into the design process to create more meaningful user experiences. 
  • Exceptional communication and storytelling skills, with the ability to translate complex concepts, requirements, and constraints into a compelling vision that inspires and influences senior leadership.


$165,000 - $190,000 a year
This role may also be eligible for a bonus.

Additional Information Regarding Job Duties and Job Descriptions:


Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.


If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you!  Apply today!

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Average salary estimate

$177500 / YEARLY (est.)
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$165000K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff UX Designer, GoodLeap

At GoodLeap, we’re on a mission to make sustainable home upgrades accessible to everyone, and we need a passionate Staff UX Designer to join our innovative team. In this role, you'll dive deep into understanding our users, shaping the product strategy, and creating outstanding experiences that engage and resonate. Working collaboratively with various teams, you’ll transform user insights into practical design solutions, ensuring our offerings not only meet user expectations but also set new standards for innovation. You’ll define and drive the design vision for our key product surfaces, making sure our products are cohesive across all touchpoints. Having a knack for research, you’ll analyze data to gain deeper insights into our customers, which will be crucial in refining the products we create. Furthermore, you’ll play a significant role in nurturing the design team’s growth and fostering a creative, inviting workplace. At GoodLeap, we advocate for user-centered thinking, and your voice will be integral in pushing design discussions forward. If you're eager to support our commitment to sustainability with thoughtful and compelling designs, and you possess a rich background in UX design combined with a strong aesthetic sense, you could be a perfect fit for our team. Let's create a world where sustainable solutions are not just a dream, but a reality!

Frequently Asked Questions (FAQs) for Staff UX Designer Role at GoodLeap
What are the key responsibilities of a Staff UX Designer at GoodLeap?

As a Staff UX Designer at GoodLeap, your main responsibilities include defining the design direction for our product surfaces, collaborating with product and engineering teams, leading user research, and promoting user-centered design practices throughout the company. You'll also play a key role in mentoring others and fostering a creative and collaborative environment within the design team.

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What skills are required for the Staff UX Designer position at GoodLeap?

GoodLeap seeks a Staff UX Designer with extensive experience in UX design, proficiency in design processes and tools, and a strong ability to analyze both qualitative and quantitative data. Additionally, a solid understanding of user research methodologies, exceptional communication skills, and a bias towards experimentation are critical for this role.

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How can a Staff UX Designer impact product strategy at GoodLeap?

A Staff UX Designer at GoodLeap plays a crucial role in shaping product strategies by leveraging user insights gathered from research and data analysis. This collaboration ensures that design decisions align with user needs and business objectives, thereby maximizing the impact and effectiveness of our product offerings.

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What is the expected salary range for a Staff UX Designer at GoodLeap?

The salary range for a Staff UX Designer at GoodLeap is between $165,000 and $190,000 annually, depending on experience and qualifications. This position may also be eligible for additional bonuses based on performance.

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What type of work culture can a Staff UX Designer expect at GoodLeap?

At GoodLeap, you'll find a collaborative and engaging work culture that values creativity and innovation. The design team is encouraged to think outside the box, share ideas freely, and contribute to a positive environment where everyone's input is valued.

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Common Interview Questions for Staff UX Designer
Can you describe your design process as a Staff UX Designer?

In answering this question, emphasize your ability to adapt your design process to the project's specific needs. Discuss how you typically start with research, gather user insights, and move through ideation, prototyping, and testing, ensuring user feedback is integrated at every stage.

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How do you ensure that your designs are user-centered?

Highlight methods such as conducting user interviews, usability testing, and leveraging analytics to understand user behavior. Mention how you prioritize user feedback and iterate on designs based on real-world application and data.

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What metrics do you use to measure the success of your designs?

Discuss various qualitative and quantitative metrics, such as user satisfaction scores, task completion rates, and engagement levels. Explain that understanding these metrics helps guide your design decisions and demonstrates the value of your work to stakeholders.

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How do you handle constructive criticism of your designs?

Stress the importance of a growth mindset and how constructive feedback is an opportunity for improvement. Explain that you welcome input from team members and stakeholders and use it to refine your designs and enhance your skills.

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Can you share a challenging design project you worked on and how you managed it?

Provide a specific example of a project that presented unique challenges. Explain the steps you took to address these issues, including collaboration with team members, incorporating user feedback, and the final outcome, highlighting your problem-solving abilities.

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What role does collaboration play in your work as a Staff UX Designer?

Emphasize that collaboration is at the heart of effective UX design. Discuss how working closely with stakeholders from product and engineering teams enriches the design process and aligns project goals across departments.

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What tools do you use for prototyping and user testing?

Mention popular prototyping tools like Sketch, Figma, or Adobe XD, as well as usability testing platforms such as Lookback or UserTesting. Explain your preferences and experiences with these tools, emphasizing how they contribute to your workflow.

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How do you keep up with the latest trends in UX design?

Discuss your dedication to continuous learning through attending conferences, reading industry blogs, following thought leaders on social media, and engaging in online communities. Highlight how this knowledge is applied to your design strategies at GoodLeap.

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What strategies do you employ to gather user insights?

Explain techniques such as conducting surveys, interviews, and usability tests, alongside utilizing analytical tools. Stress the importance of a diverse range of voices and perspectives to inform your design decisions.

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How would you advocate for user-centered design in a business-focused environment?

Articulate how you would present data-driven insights to illustrate the positive impact of user-centered design on business outcomes. Stress collaboration and communication with other departments to embody a shared vision of user success that translates into business success.

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GoodLeap has an ambitious mission: to connect a world in which everyone can live sustainably. GoodLeap provides frictionless, point-of-sale technology for countless mission-driven professionals and millions of people who seek to live a more susta...

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
SENIORITY LEVEL REQUIREMENT
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 25, 2024

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