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Product Manager (Insurance) - London

🔔 Please note before applying: you must have solid experience working in a Product Manager role in the Insurance industry and/or a regulated environment.

📍 Location: London (E1) with bi-weekly travel to our Lincoln office

🖥 Hybrid working as standard: 2 days a week in the office, the other 3 days remote (or office if you prefer)

Our mission:

  • Two in five people in the UK rent their homes. Our mission? To provide them with the best renting experience in the world 🌎

  • We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant. We knew Generation Rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution 🏠

  • Like all scale-ups it’s been a bit of a rollercoaster journey, but we’re now stronger than ever, with around 3,000 letting agents using the platform, exciting and varied products and 320 Goodlordians across the group supporting the mission! 💚

The Opportunity:

  • Have end to end ownership of our Insurance Products, working closely with our MD of Insurance

  • Plan, prioritise and deliver product roadmaps, ensuring buy in at each step of the development process 

  • Own discovery, conducting market, competitor & user research, run customer interviews, surveys, usability testing 

  • Define & test hypotheses and MVPs, whilst using a mix of qualitative and quantitative data to inform decision making

  • Lead kick offs, check-ins, workshops, retrospectives and a variety of other meetings with people across the business right up to the CEO.

What we need from you:

  • Solid experience working in a Product Manager role in the insurance industry and/or regulated environment  

  • User centricity: you are experienced in helping stakeholders and team members to understand the needs of users, whilst translating these needs into user stories that provide clarity to the development team of the proposed solution.

  • Product ownership: you are confident in defining roadmaps for both the short and long term whilst being able to prioritise features and issues as necessary.

  • Delivery bias: you are able to deliver quality whilst demonstrating value to the user.

  • Results orientated: you are comfortable ensuring the team, stakeholders and the wider business understand the expected outcome of any work being planned or delivered, what success looks like and how it is measured.

What's in it for you:

  • 🚀 Grow with Goodlord: your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us and you can use your £1000 annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally at Goodlord too!

  • 💕 Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health

  • 🌴 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement.

  • 🤗 Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals

  • 🤩 Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

What’s next?

If you’re ready to help us provide the best renting experience in the world, then click apply (2-3 minutes)!

A full job spec is available on request

Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we'd like to hear about that too, please just include it in your application. Come and join us!

** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer.

Regrettably we are not able to provide sponsorship for this role.

No agencies please - we have tried and trusted partners we would turn to should we require support.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Product Manager (Insurance) - London, Goodlord

Are you a seasoned Product Manager in the Insurance industry ready for your next challenge? Goodlord is looking for you! Based in London, this is an incredible opportunity to have end-to-end ownership of our Insurance Products. At Goodlord, our mission is to provide the best renting experience in the world, and we need your expertise to make that happen. You'll work closely with our Managing Director of Insurance, planning, prioritizing, and delivering product roadmaps that align with our vision. Your role will involve conducting market and user research, running interviews, and testing hypotheses to ensure we deliver exactly what our users need. We pride ourselves on our user-centric approach, and we believe that your experience in translating user needs into concise user stories can significantly impact our product development process. Not only will you lead key meetings and workshops involving various stakeholders, including our CEO, but you’ll also engage in a vibrant culture that emphasizes teamwork, innovation, and growth. We value our team members and offer numerous benefits including a £1,000 annual development fund, bi-weekly coaching for mental health support, and generous holidays. If you have solid experience in a regulated environment, a delivery-oriented mindset, and a knack for results, we’d love for you to join our energetic team at Goodlord. Here, you’ll grow both personally and professionally while making a difference in the rental sector. Ready to take the plunge? Click apply and let’s get started on this exciting journey together!

Frequently Asked Questions (FAQs) for Product Manager (Insurance) - London Role at Goodlord
What are the responsibilities of a Product Manager at Goodlord in London?

As a Product Manager at Goodlord in London, you'll have end-to-end ownership of our Insurance Products. Your responsibilities will include planning and prioritizing product roadmaps, conducting market research, running customer interviews, and ensuring user needs are met through collaboration with development teams. You'll also define and test product hypotheses, engage in workshops, and keep stakeholders informed throughout the development process.

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What qualifications are required for the Product Manager position at Goodlord in the Insurance sector?

To qualify for the Product Manager position at Goodlord, you must have solid experience in a Product Manager role specifically within the Insurance industry or a regulated environment. Strong skills in user-centric design, product ownership, and a results-oriented mindset are essential to effectively define product roadmaps and deliver high-quality solutions that meet user needs.

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How does Goodlord support the development of its Product Managers?

At Goodlord, we prioritize the growth of our employees, offering a £1,000 annual development fund to support your professional goals and learning. Additionally, we are recognized as a Great Place to Work, emphasizing personal and professional development within an inclusive environment that fosters collaboration and innovation among our team members.

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What kind of work culture can a Product Manager expect at Goodlord?

The work culture at Goodlord is energetic, sociable, and dedicated to making a difference in the rental market. As a Product Manager, you'll be part of a passionate team that values transparency, collaboration, and continuous learning. We believe in inclusivity and encourage all members to bring their whole selves to work, creating a supportive environment where everyone thrives.

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Is hybrid working an option for the Product Manager role at Goodlord in London?

Yes, the Product Manager role at Goodlord offers hybrid working as a standard practice. You would typically work two days a week in the office and can choose to work remotely for the other three days. This flexibility allows you to maintain a work-life balance while contributing effectively to our team.

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Common Interview Questions for Product Manager (Insurance) - London
What experience do you have in the Insurance industry that qualifies you for the Product Manager role at Goodlord?

Be sure to highlight your specific experience in the Insurance sector, emphasizing any particular projects or products you've managed. Discuss how your background has equipped you with the skills necessary to inform product development decisions while ensuring compliance within a regulated environment.

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Can you explain your approach to conducting user research as a Product Manager?

Share your methods for user research, including any interviews, surveys, or usability tests you've conducted. Emphasize the importance of understanding user needs and how you've used this information to inform product features and improvements in previous roles.

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How do you prioritize tasks on your product roadmap?

Discuss your prioritization framework, whether it involves user feedback, market analysis, or alignment with company goals. Provide examples from past experiences where your prioritization led to successful project outcomes.

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What strategies do you use to communicate product visions to stakeholders?

Explain your approach to communicating product visions, including the use of visuals, data presentations, or storytelling. Mention how this has garnered stakeholder buy-in in previous projects and led to successful collaboration.

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Describe a time when you faced a significant challenge as a Product Manager and how you overcame it.

Choose a specific challenge you've encountered in product management, such as dealing with conflicting priorities or tight deadlines. Share the steps you took to navigate the situation effectively and what the positive outcome was.

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What metrics do you consider essential for measuring product success?

Highlight metrics relevant to the Insurance industry and product management, such as user engagement, customer satisfaction, and market share. Explain how tracking these metrics influences future product decisions.

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How do you balance user needs with business goals in product development?

Discuss your approach to striking a balance between fulfilling user needs and achieving business objectives. Provide examples of how you’ve successfully integrated user feedback into product roadmaps while still meeting company targets.

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Can you provide an example of a product you launched that didn’t perform as expected?

Be honest about the experience, focusing on what you learned from that situation. Discuss any adjustments you made based on user feedback or data analysis that led to eventual success.

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How do you stay updated on industry trends and changes in the Insurance market?

Emphasize the importance of continuous learning in your role. Mention any resources you rely on, such as industry publications, conferences, or professional networks, that help you remain informed about trends and innovations in the insurance market.

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What collaborative tools do you prefer for managing product development projects?

Share your experience with collaboration and project management tools that you find effective for product development. Discuss how these tools have facilitated communication within teams and ensured streamlined workflows in your previous positions.

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DATE POSTED
April 23, 2025

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