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Office Administrator - Memphis, TN

Goodyear. More Driven.IMMEDIATELY HIRING!!! – APPLY TODAY!!!We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE – ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear — which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets.General Description:As an Office Administrator in the Field, you will perform all administrative duties for a Goodyear Commercial Tire Center. We encourage you to allow us to invest in your success as you invest in ours; apply today!Responsibilities will include but not be limited to:• Billing, credit and collection.• Handling location purchase orders.• Ensuring inventory is secured, stored and only accessible to the associates in accordance with company guidelines.• Maintaining work flow and organization to ensure maximum productivity.• Filing and other administrative duties.• Reviewing daily sales reports for any significant changes in gross profits, inventories and potential bad debt losses.• Maintaining control of all Center assets and inventory.• Providing "Service Excellence - Always" to meet the service goals of the location and of customers.• Customer interaction through phone calls.• Opening and closing work orders.• Quoting tire prices, including trade-ins, accurately.• Perform a variety of manual tasks for extended periods of time, which may include light lifting, standing, bending, and squattingBasic Requirements:• Must be familiar with general financial and management concepts including cash management, credit & collections, billing & receiving functions, inventory management, accounts payable.• Must be familiar with computers, including Microsoft Office (Excel, Word, Outlook) and related programs.• Valid driver's license.• Must be at least 18 years of age.• No relocation is being offered for this position.• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.Preferred Qualifications:• High School Diploma or GED• At least one year of previous administrative experience in a customer service environment.Candidate Criteria:• Strong oral and written communication ability.• Commitment to follow all safety procedures and work in a safe manner.• Must be able to work in a results-oriented, fast-paced environment as part of a team.• Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call (312) 915-5548Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information.

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What You Should Know About Office Administrator - Memphis, TN, Goodyear

At Goodyear, we're more than just tires – we’re a team driven by the success of every customer we serve! We’re excited to announce that we’re hiring an Office Administrator for our Memphis, TN location. If you have a knack for organization and a passion for excellent service, this could be your perfect match! As an Office Administrator, you’ll take charge of the administrative duties that keep our Commercial Tire Center running smoothly. Your day-to-day responsibilities will include managing billing, credit, and collections, as well as ensuring our inventory is properly secured and organized. Additionally, you’ll handle purchase orders and customer interactions over the phone, making each customer feel valued. We believe in nurturing your career while you help us deliver outstanding service, so we’ll provide you with the training and support you need to succeed. If you’re familiar with financial concepts, have some administrative experience, and can thrive in a fast-paced environment, we want to hear from you! Join the Goodyear family today where your contributions matter, and let’s drive forward together!

Frequently Asked Questions (FAQs) for Office Administrator - Memphis, TN Role at Goodyear
What are the key responsibilities of an Office Administrator at Goodyear?

As an Office Administrator at Goodyear, you will be responsible for various administrative tasks such as managing billing and collections, handling purchase orders, maintaining inventory control, and ensuring efficient workflow. Your role is crucial in providing excellent service to our clients and supporting the day-to-day operations of our Commercial Tire Center.

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What qualifications are preferred for the Office Administrator position at Goodyear?

Preferred qualifications for the Office Administrator position at Goodyear include a High School Diploma or GED, along with at least one year of administrative experience in a customer service setting. Familiarity with Microsoft Office applications and strong communication skills will also enhance your candidacy for this vital role.

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How does Goodyear support the growth of Office Administrators?

At Goodyear, we are committed to investing in your success. As an Office Administrator, you'll receive training and resources to help you grow in your role. We encourage you to take initiative and seek opportunities for professional development as you help us achieve our mission of service excellence.

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What is the work environment like for an Office Administrator at Goodyear in Memphis?

The work environment for an Office Administrator at Goodyear in Memphis is dynamic and results-oriented. You'll be part of a team that prioritizes safety and collaboration, working together to reach our service goals. If you thrive in a fast-paced atmosphere and enjoy interacting with customers, this will be an exciting place for you!

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Is there a need to relocate for the Office Administrator position at Goodyear?

No relocation is being offered for the Office Administrator position at Goodyear. Candidates must be located in or near Memphis, TN, and should be legally authorized to work in the U.S. without the need for company sponsorship.

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Common Interview Questions for Office Administrator - Memphis, TN
Can you describe your experience with billing and collections as an Office Administrator?

When answering this question, emphasize any previous roles where you managed financial processes. Highlight your familiarity with billing software and your attention to detail in ensuring accounts are accurate and up to date.

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How do you prioritize tasks in a fast-paced environment?

Discuss your strategies for managing multiple responsibilities effectively. Explain how you assess urgency and importance of tasks, and perhaps share an example where your prioritization led to successful outcomes.

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What tools do you use to maintain organization in your work?

Mention your proficiency with tools like Microsoft Office, especially Excel for tracking inventory, and any specific methods you employ for organization, such as checklists or digital project management tools, which keep your workflow efficient.

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How would you handle a difficult customer interaction?

Share your approach to customer service, emphasizing your ability to remain calm and professional. Detail how you would listen to their concerns, seek to understand their needs, and work towards a satisfactory resolution.

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Can you explain your experience with inventory management?

Talk about your familiarity with tracking inventory levels, conducting audits, and ensuring that stock is managed effectively. Provide examples of how you’ve contributed to reducing discrepancies in previous roles.

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What steps do you take to ensure accuracy in your administrative duties?

Outline your attention to detail and the processes you implement to double-check your work. Discuss methods like cross-referencing documents, regularly updating records, and using technology for efficient data management.

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Describe a time you helped improve a process in your office.

Provide a specific example of a process you identified as needing improvement. Discuss the changes you suggested or implemented and the positive outcomes that resulted, showcasing your initiative.

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How do you stay updated on the latest office technologies?

Demonstrate your commitment to continuous learning by discussing how you seek out new software, attend workshops, or follow industry publications to keep your skills sharp and relevant.

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Explain how you handle confidentiality in your administrative tasks.

Address the importance of confidentiality in any administrative role. Provide examples of how you've successfully maintained sensitive information and the measures you take to protect it.

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Why do you want to work for Goodyear as an Office Administrator?

Focus on your admiration for Goodyear's commitment to service excellence and their reputation as a leader in the tire industry. Share your enthusiasm for contributing to their mission and how your skills align with their needs.

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Full-time, on-site
DATE POSTED
December 19, 2024

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