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VP Revenue Operations

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.


With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.


Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!


Who we are

As we continue to scale rapidly, we’re looking for an experienced and dynamic leader to lead our Revenue Operations team. This team is tasked to drive growth, improve efficiency, and maximize customer lifetime value. You’ll be responsible for orchestrating alignment internally within the Revenue organization and cross functionally, and bring a data-driven framework to help guide the direction of our organization in the design and execution of our go-to-market strategies.


You’ll report directly to our CRO. 


Why Attentive needs you
  • Develop and implement a comprehensive revenue operations strategy that aligns with company objectives and drives sustainable growth.
  • As part of the leadership team, participate in key discussions that help shape the overall strategy and direction of the company.
  • Oversee strategy, cross-functional quarterly planning process, including quota planning, and optimizing territory management.
  • Develop, own, and continuously iterate on data sets, reports, and insights that drive true strategic decision making across the organization and throughout the customer lifecycle.
  • Partner with the leadership team on executive strategies and deliverables for board materials, QBRs, and more.


About you
  • Demonstrated 12+ years of experience managing high performing Revenue Operations teams in a B2B SaaS company
  • BS/BA required; MBA a plus, but not required
  • Proven experience scaling revenue operations teams in high-growth, fast-paced environments
  • Strong understanding of SaaS business models, key metrics (ARR, GRR, churn, etc.), and revenue growth strategies
  • Strong leadership and team management skills, with a focus on building and developing talent


You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.


For US based applicants:

- The US base salary range for this full-time position is $233,000 - $300,000 annually + bonus/commission + equity + benefits

- Our salary ranges are determined by role, level and location


#LI-NR1


Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success


Learn more about AWAKE, Attentive’s collective of employee resource groups.


If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.


At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Average salary estimate

$266500 / YEARLY (est.)
min
max
$233000K
$300000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VP Revenue Operations, Attentive

Attentive is on the lookout for a vibrant and experienced VP of Revenue Operations to join their dynamic team! If you're passionate about leading high-performing teams and have a knack for driving growth, this is your chance to shine. At Attentive, an AI-powered mobile marketing platform, we empower brands to deliver personalized consumer engagement through tailored SMS and email campaigns. In this role, you will have the opportunity to take charge of developing and implementing a revenue operations strategy that aligns with our overarching company goals. You will work closely with the CRO and partake in strategic discussions that shape the future of our organization. As you steer the Revenue Operations team, your expertise will help optimize internal processes, including quota planning and territory management, while harnessing data sets and insights that influence key decisions throughout the customer journey. With over 12 years of experience in managing high-performing Revenue Operations teams in the B2B SaaS landscape, you'll be expected to showcase your strong understanding of SaaS business models and revenue growth strategies. Joining Attentive means joining a supportive environment where growth and collaboration are key. As we continue to thrive, your contributions will directly impact our mission—and we can't wait to meet you!

Frequently Asked Questions (FAQs) for VP Revenue Operations Role at Attentive
What are the primary responsibilities of the VP Revenue Operations at Attentive?

The VP Revenue Operations at Attentive is primarily responsible for developing and implementing a comprehensive revenue operations strategy, ensuring alignment within the Revenue organization and across departments. This includes overseeing the quarterly planning process, managing quotas, and optimizing territory management. Furthermore, the role involves crafting data-driven insights that inform strategic decisions, all aimed at driving sustainable growth.

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What qualifications are necessary for the VP Revenue Operations position at Attentive?

To be considered for the VP Revenue Operations role at Attentive, candidates should possess at least 12 years of experience managing revenue operations teams in a B2B SaaS environment. A BS/BA degree is required, while an MBA is a plus. A thorough understanding of SaaS metrics and revenue growth strategies, as well as strong leadership and team management abilities, are essential.

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How does the VP Revenue Operations contribute to Attentive's overall strategy?

The VP Revenue Operations at Attentive plays a crucial role in shaping the company's overall strategy by participating in leadership discussions that guide the direction of the organization. By aligning revenue operations with company goals and providing insights based on data analysis, they help to steer decision-making and executive strategies, impacting board materials and quarterly business reviews.

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What kind of work environment can the VP Revenue Operations expect at Attentive?

Attentive fosters a collaborative and inclusive work environment where employees are encouraged to champion each other's successes. The culture promotes swift action, teamwork, and accountability, ensuring that all employees support one another in achieving the company's mission as they drive engagement and improve customer experiences.

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What compensation and benefits can the VP Revenue Operations expect at Attentive?

The compensation for the VP Revenue Operations role at Attentive includes a competitive salary range of $233,000 - $300,000 annually, along with bonuses, commissions, equity, and comprehensive benefits. The company prioritizes wellness and inclusivity, offering perks to ensure every employee can thrive in their roles.

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Common Interview Questions for VP Revenue Operations
Can you describe your experience in scaling revenue operations teams in a B2B SaaS environment?

When addressing your experience in scaling revenue operations teams, focus on specific metrics and achievements, such as percentage increases in revenue, successful implementations of strategies, or team growth. Provide concrete examples of how your leadership contributed to operational efficiency and detail any challenges you overcame.

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How do you ensure alignment between the Revenue Operations team and other departments?

In your response, emphasize the importance of cross-functional collaboration. Discuss tools or frameworks you’ve implemented to facilitate communication and alignment, such as regular meetings or shared dashboards, and outline how these practices have helped in meeting common objectives.

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What metrics do you consider critical for evaluating revenue growth strategies?

Explain the key metrics you focus on, such as Annual Recurring Revenue (ARR), Gross Revenue Retention (GRR), or churn rates. Expound on why these metrics matter and how tracking them has helped shape effective revenue strategies in your previous roles.

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How do you approach data analysis to inform strategic decision-making?

Share your methodology for data analysis, including the tools you use and how you synthesize information to draw insights. Mention an example of a past decision that was influenced by data analytics, explaining the process and the outcome.

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Can you give an example of a successful revenue operations strategy you've implemented?

Reflect on a specific strategy that had measurable success. Describe the objective, the steps you took to implement it, and the results achieved. Highlight any best practices learned during this process that could apply to the role at Attentive.

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How do you balance short-term revenue goals against long-term growth objectives?

Discuss your philosophy regarding balancing immediate financial targets with longer-term strategic goals. Provide examples illustrating how you have successfully navigated competing pressures while maintaining a focus on sustainable growth.

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What role does customer feedback play in your approach to revenue operations?

Elaborate on how customer feedback informs your strategies, and describe methods you employ to gather and analyze this feedback. Discuss how acting on customer insights has influenced your operational decisions.

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How do you foster a high-performance culture within your team?

Highlight the practices you use to cultivate a high-performance culture, such as setting clear goals, providing ongoing training, and recognizing achievements. Discuss how a positive team environment has led to improved results in your experience.

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What challenges do you foresee in revenue operations in the coming years?

Share your perspective on potential challenges, such as market changes, evolving customer preferences, or technology shifts. Present strategies you've considered or implemented to proactively address these challenges.

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Why do you want to work with Attentive as the VP Revenue Operations?

Express your enthusiasm for Attentive’s mission and innovative approach to mobile marketing. Share how you resonate with the company's values and culture, and explain how your skills and experiences position you to contribute effectively in this role.

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Create magical conversations. DEFAULT TO ACTION - Speed is our best offense and defense -We don't wait for opportunities to come to us, we create them through our proactive mindset. -We believe in making quick decisions, executing strategies, and...

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CULTURE VALUES
Passion for Exploration
Dare to be Different
Customer-Centric
Diversity of Opinions
Inclusive & Diverse
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 16, 2024

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