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Implementation Consultant

Description

Join us at Gorilla and be part of a mission to transform the energy industry. At Gorilla, you'll play a vital role in delivering cutting-edge data solutions for a lower-carbon future. We focus on providing efficient, reliable, and flexible SaaS solutions for data processing and analysis in the energy sector. Together, we're driving digital transformation, maximizing ROI for clients, and contributing to achieving net-zero emissions through technology and data-driven insights.

Your role

  • As the Technical implementation consultant, you are the primary technical point of contact for the customer and project stakeholders, ensuring seamless delivery of our innovative solutions from inception to go-live.

  • In partnership with the project manager, energy consultants, and the data engineering team, you elevate the delivery of IT projects, providing technical support and training during design phases and translating functional requirements into technical specifications.

  • In your role you lead customers in improving their business processes and architecture to be future proof with a focus on flexibility, automation and scalability.

  • You actively contribute ideas for process improvements, propelling Gorilla's professional services forward and striving to keep improving the efficient delivery of implementation projects.

Your responsibilities

  • You are responsible for writing technical specifications for data intensive algorithms in our energy applications suite that are to be implemented by our data engineers.

  • Create technical documentation and diagrams. You advise on the integration game plan, maintaining the architecture coherently throughout the project lifecycle.

  • Give high-quality technical demos towards prospective clients and partners.

  • Translate technical project details into understandable language for both technical and non-technical participants. Challenge energy clients and engineers on requirements, integration architecture, scalability, and risks, ensuring all assumptions are scrutinized and all possibilities explored.

  • Analyze and comprehend the energy client’s business, infrastructure, and tech stack to define integration blueprints, actively participating in workshops with different stakeholders.

  • Work closely with our Energy Consultants for end-to-end process mapping, providing additional support during design phases and briefing formula designs to engineers.

  • Acquire knowledge on technical integrations & API, data processing design principles/best practices, and Gorilla’s Out Of The Box (OOTB) solutions.

  • Collaborate closely with colleagues, fostering a spirit of co-creation and teamwork.

Requirements

  • You hold a master’s degree in a technical relevant area (computer science, engineering, exact sciences, or similar with exposure to software development)

  • Alternatively you have a bachelor’s degree in such area supplemented with a minimum of 2 years of experience in IT projects and development of digital products;

    • Experience in designing and implementing data-intensive applications. Coding experience with python and pandas is a plus;

    • Proficient in system integrations with extensive knowledge of various integration technologies (including REST API, JSON, XML, SOAP, File Transfers (SFTP/FTPS)) and one of the major cloud providers (preferably AWS);

    • Experience creating architecture diagrams, process maps and sequence diagrams. Working knowledge of architecture modeling tools and frameworks (e.g. UML, BPMN);

  • Adept at balancing technical and client-facing roles, with the flexibility to understand both detailed data and the overarching picture;

  • Experience in the Energy & Utilities sector is a significant asset;

  • Fluent in English, both spoken and written, and open to travel once a month.

What's in it for you

  • Flexible work options - whether you choose Office Mix or Remote First Mix (currently available within certain timezones and locations). We offer country-specific mobility benefits and the ability to work flexible hours. You will be equipped with the best technology for remote work.

  • A job with a purpose At Gorilla, we’re not just watching the world change—we’re making it happen! We provide cutting-edge data services to energy retailers, helping them tackle climate change while keeping the lights on; we’re here to make a big impact and have some fun along the way.

  • Remuneration Approach, which is clear and no-nonsense based on your experience and location.

  • Core Benefits - Wherever your location, you can expect a generous PTO allowance and health insurance coverage.

  • Career Growth opportunities As Gorilla is growing at an incredible pace, you can leave your mark – growing alongside Gorilla. Lifelong learning is part of our DNA, and we care about your individual dreams and ambitions, beyond just work.

  • International Travel We host Gorilla Company-wide Gatherings, where we all get a chance to see each other in person. Past locations have included Portugal, Amsterdam, and the Ardennes.

What You Should Know About Implementation Consultant, Gorilla

Join us at Gorilla as an Implementation Consultant and become a key player in the transformation of the energy industry! At Gorilla, you're not just filling a position; you're part of a mission that provides innovative, efficient, and flexible SaaS solutions for data processing and analysis aimed at a lower-carbon future. In your role, you'll serve as the primary technical point of contact for our valued customers and project stakeholders, ensuring that we deliver our cutting-edge solutions from inception all the way to go-live. Working closely with our project manager, energy consultants, and data engineering team, you'll elevate the execution of IT projects. You'll be the bridge between functional requirements and technical specifications, leading customers in refining their business processes for future-proof solutions that emphasize flexibility, automation, and scalability. Collaboration is key here; you'll tackle integration challenges, craft architecture diagrams, and conduct technical demos, all while fostering an amazing spirit of teamwork. Plus, we believe in continuous improvement, so your ideas for enhancing process efficiency and pushing Gorilla's professional services forward will always be welcome. If you're passionate about the energy sector and equipped with the skills to spearhead technology-driven change, we want you on our team in Antwerp!

Frequently Asked Questions (FAQs) for Implementation Consultant Role at Gorilla
What are the main responsibilities of an Implementation Consultant at Gorilla?

As an Implementation Consultant at Gorilla, your main responsibilities include serving as the primary technical point of contact for customers, drafting technical specifications, facilitating high-quality demos, analyzing client infrastructures, and collaborating with energy consultants. You will contribute significantly to the design and delivery of data-intensive applications and ensure that all integration assumptions are thoroughly examined.

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What qualifications are required for the Implementation Consultant position at Gorilla?

To qualify as an Implementation Consultant at Gorilla, you should hold a master’s degree in a relevant technical area or a bachelor’s degree paired with at least 2 years of IT project experience. Knowledge in system integrations, experience with data-intensive applications, and coding proficiency in Python and Pandas are preferred. Familiarity with REST APIs, cloud platforms (preferably AWS), and architecture modeling tools is also beneficial.

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What does the career growth look like for an Implementation Consultant at Gorilla?

Career growth for an Implementation Consultant at Gorilla is promising, given our rapid expansion. You'll have opportunities for lifelong learning, mentorship, and the chance to influence our trajectory. We value your personal ambitions and goals in addition to professional growth. Your involvement can lead to not just advancements in your role but also contributions to our impactful mission.

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Is travel required for the Implementation Consultant position at Gorilla?

Yes, there is some travel involved for the Implementation Consultant role at Gorilla. You can expect to travel once a month to support client interactions, ensure effective implementation processes, and attend company-wide gatherings. This provides an excellent opportunity to connect with your colleagues and foster teamwork in diverse locations.

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What makes Gorilla a unique place to work for an Implementation Consultant?

Gorilla stands out as a unique workplace for an Implementation Consultant because of our commitment to meaningful change in the energy sector. We empower you with flexible work options, a culture of co-creation, generous benefits, and a purpose-driven approach to tackling climate change. You’ll have the chance to make a significant impact while enjoying a collaborative and supportive team environment.

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Common Interview Questions for Implementation Consultant
How do you approach drafting technical specifications for projects?

In approaching technical specifications, I collaborate closely with team members to gather all functional requirements. I make sure to understand the project's overall goals and the client's technical needs, providing detailed documentation that explains both the high-level architecture and granular details of data-intensive algorithms.

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Can you explain a time when you had to balance technical and client-facing roles?

In a previous role, I managed a project where I was both the lead on technical implementation and responsible for client communication. I ensured that my technical language was accessible to non-technical stakeholders and maintained regular progress updates, fostering trust and transparency throughout the project's lifecycle.

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What integration technologies are you most familiar with?

I’m particularly familiar with REST APIs, JSON, XML, and SOAP, and have extensive experience working with SFTP/FTPS for file transfers. This knowledge enables me to design effective integration strategies that align with client needs while ensuring scalability and efficiency.

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How do you handle challenges when integrating different systems?

When it comes to system integration challenges, I first conduct a thorough analysis of each system's requirements. I focus on identifying the integration points and potential risks. Open communication with all stakeholders is crucial, allowing me to address concerns and adjust the integration architecture if necessary.

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Describe your experience with data processing design principles.

My experience with data processing design principles includes best practices such as data normalization, effective data flow management, and ensuring data integrity. I also emphasize the importance of scaling solutions efficiently so that they can handle increasing data volumes and complexity over time.

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What role does documentation play in your work as an Implementation Consultant?

Documentation is essential for me as an Implementation Consultant because it ensures clarity for both the technical team and the client. Well-prepared documentation can serve as a reference throughout the project and also helps in onboarding new team members, maintaining continuity in case of transitions.

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How do you keep your technical skills up to date?

I keep my technical skills up to date by regularly participating in industry webinars, attending workshops on emerging technologies, and engaging in online courses. Networking with peers in the field also provides insights into best practices and new developments in technology.

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What strategies do you use for effective collaboration with cross-functional teams?

For effective collaboration, I prioritize regular check-ins and establish clear communication channels. I believe in setting mutual goals, fostering a shared understanding of the project's objectives, and respecting each other’s contributions, which enhances teamwork, especially for cross-functional initiatives.

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Can you discuss a significant contribution you made in a previous project?

In a previous project, I proposed a new integration strategy that improved the system's scalability. My thorough analysis of the client's existing architecture led to implementing a microservices approach that resulted in enhanced performance and reduced downtime during peak usage.

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What are your expectations for the role of Implementation Consultant at Gorilla?

I expect the role of Implementation Consultant at Gorilla to challenge me in innovative ways and to allow me to contribute to impactful projects in the energy sector. I'm looking forward to working collaboratively, making meaningful contributions, and driving forward our mission to create lower-carbon solutions.

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Full-time, remote
DATE POSTED
December 17, 2024

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