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Senior Marketing Operations Manager

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Grammarly is seeking a Senior Marketing Operations Manager to lead its B2B Marketing Operations team, focusing on transforming the marketing engine and driving enterprise pipeline growth through collaboration and innovative strategies.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Oversee campaign execution, mentor a team of Marketing Operations professionals, partner with cross-functional teams, manage vendor relationships, and enhance marketing funnel infrastructure for performance tracking.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Proven leadership, experience with marketing automation tools, strong program management, understanding of event workflows, and collaborative mindset.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Experience leading marketing operations teams, familiarity with enterprise automation platforms, capable of capacity management, and embodies core values of adaptability and continuous improvement.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Hybrid position located in San Francisco, California.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $150000 - $185000 / Annually



Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 40 million people and 50,000 organizations. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To support our ambitious goals, we are seeking a Senior Marketing Operations Manager to lead and grow our B2B Marketing Operations function. This role will oversee a small but high-performing team and be a key partner to Demand Generation, ABM, Events, and Analytics teams. The right candidate is an experienced people manager who knows how to lead through others, build scalable systems, and create a culture of experimentation, accountability, and growth.

This isn’t just about knowing marketing systems—it’s about helping a team unlock their full potential, bring rigor to how we operate, and drive lasting impact across the full marketing funnel.

As a Senior Marketing Operations Manager, you’ll play a central role in transforming how Grammarly’s B2B marketing engine operates and scales. You’ll be responsible for establishing an effective operating rhythm across the team, helping team members grow their skills, and ensuring our marketing execution is both reliable and adaptable.

You’ll own campaign operations while also driving improvements to our marketing funnel infrastructure—so it’s not just functional, but performative and measurable. This role requires someone who can balance executional oversight with strategic leadership.

Your Impact:

  • Lead, mentor, and grow a team of Marketing Operations professionals, helping them develop new skills and ways of working.
  • Build and maintain a sustainable team operating model that allows for both running the business (campaign execution) and innovating the business (infrastructure and process improvements).
  • Partner cross-functionally with Demand Gen, Events, and Product Marketing teams to support integrated programs that drive enterprise pipeline growth.
  • Own capacity planning and campaign workflow processes to align team resources with business priorities.
  • Serve as the operational owner of campaign execution across channels, including email, in-product messaging, events, and ABM.
  • Collaborate with Data Science, Analytics, and RevOps to refine lead flow, scoring, attribution, and funnel performance tracking.
  • Guide the team through enhancements to campaign architecture, tagging, and taxonomy that support long-term scale and reporting.
  • Manage relationships with third-party vendors and contractors to extend team capacity and accelerate results.
  • Help evaluate and integrate tools like Hightouch, Databricks, and other modern data infrastructure as our needs evolve.

Qualifications

  • Brings proven people leadership experience, ideally having led Marketing Operations teams through both execution and change.
  • Has experience with enterprise marketing automation platforms like Marketo, Pardot, or Eloqua, and understands how they integrate with CRM and reporting tools.
  • Has strong program and capacity management skills—able to plan work, manage tradeoffs, and scale impact without burnout.
  • Understands event workflows and integrated campaign needs from a Marketing Ops perspective.
  • Is comfortable managing vendor and third-party relationships.
  • Is collaborative, curious, and driven to continuously improve systems, processes, and team capabilities.
  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching 
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

United States: Zone 1: $150,000 $185,000/year (USD)

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

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Average salary estimate

$167500 / YEARLY (est.)
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$150000K
$185000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Marketing Operations Manager, Grammarly

As a Senior Marketing Operations Manager at Grammarly, based in the vibrant city of San Francisco, you’ll be at the heart of our B2B Marketing Operations team. This role is not just about maintaining the status quo; it’s about transforming our marketing engine and driving substantial enterprise pipeline growth with innovative strategies and collaborative partnerships. You’ll oversee the execution of campaigns while mentoring an incredible team of Marketing Operations professionals. By partnering with cross-functional teams including Demand Generation and Events, you’ll help enhance our marketing funnel infrastructure to ensure peak performance and measurable results. Your leadership will be critical in building scalable systems that allow your team to thrive and experiment in new ways of working while delivering reliable and impactful marketing execution. We’re looking for someone who has proven experience in leading marketing operations teams and is proficient with enterprise-level marketing automation tools. At Grammarly, we believe in fostering a culture of growth and adaptability, and as you guide our high-performing team, you will play a pivotal role in defining how we operate and make an impact in the marketing landscape. This hybrid position offers a dynamic working model, allowing you to blend focused work time with engaging in-person collaboration. Join us at Grammarly and take part in shaping the future of communication while helping millions express themselves with confidence and clarity.

Frequently Asked Questions (FAQs) for Senior Marketing Operations Manager Role at Grammarly
What are the responsibilities of a Senior Marketing Operations Manager at Grammarly?

The Senior Marketing Operations Manager at Grammarly is responsible for leading a team focused on transforming the marketing engine. This includes overseeing campaign execution, managing vendor relationships, partnering with cross-functional teams, and enhancing the marketing funnel infrastructure for better performance tracking. Your role will involve mentoring team members, managing capacity planning, guiding operational processes, and ensuring that the marketing execution is both reliable and adaptable.

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What qualifications are needed for the Senior Marketing Operations Manager role at Grammarly?

To excel as a Senior Marketing Operations Manager at Grammarly, candidates should have proven leadership experience in marketing operations, particularly in leading teams through both execution and change. Familiarity with enterprise marketing automation platforms like Marketo or Pardot is essential, along with strong program management skills. The ideal candidate should also exhibit adaptability, collaboration, and continuous improvement in systems and processes.

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How does the role of Senior Marketing Operations Manager contribute to Grammarly's goals?

The Senior Marketing Operations Manager contributes significantly to Grammarly's goals by driving B2B marketing and enabling pipeline growth through effective campaign management and strategic partnerships. By enhancing the marketing infrastructure and fostering a culture of experimentation and accountability, you will help ensure that Grammarly can continuously innovate and scale its impact in the market.

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What type of team environment can a Senior Marketing Operations Manager expect at Grammarly?

At Grammarly, team members can expect a dynamic and supportive environment where collaboration and trust foster innovation. As a Senior Marketing Operations Manager, you will lead a high-performing team and have the opportunity to mentor and grow talented professionals. The hybrid working model allows for a blend of focused individual work and energizing team collaboration, promoting a strong team culture.

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What is the impact of a Senior Marketing Operations Manager on the campaign workflows?

The impact of a Senior Marketing Operations Manager on campaign workflows at Grammarly is substantial. The role involves owning the operational processes related to campaign execution across multiple channels, improving lead flow, scoring, and performance tracking. By leading enhancements in campaign architecture and ensuring alignment with business priorities, you will ensure that marketing initiatives run effectively and achieve desired outcomes.

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Common Interview Questions for Senior Marketing Operations Manager
Can you describe your experience with leading marketing operations teams?

In addressing this question, you should highlight specific instances where you've led a marketing operations team, focusing on the scale, results, and any challenges you faced. Discuss how you empowered your team to achieve their goals and how you fostered a culture of growth and accountability. Providing metrics or outcomes of your leadership can significantly strengthen your response.

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How do you prioritize competing marketing projects and manage resources effectively?

When answering this question, discuss your methods for prioritization based on business impact, deadlines, and team capabilities. Explain your approach to capacity planning and resource allocation, emphasizing how you balance running routine campaigns with implementing infrastructure improvements. Mention any tools or methodologies you use to keep projects on track.

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What marketing automation tools are you experienced with, and how have they influenced your work?

Talk about the specific marketing automation tools you’ve utilized, such as Marketo, Pardot, or Eloqua. Share insights on how these tools have enhanced your team's efficiency and campaign performance. Providing examples of successful campaigns or improvements you've driven using these tools will make your answer compelling.

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How do you ensure effective collaboration with cross-functional teams?

Collaboration is key in this role, so highlight strategies you've used to foster strong inter-departmental relationships. Describe how you communicate goals and priorities with teams like Demand Generation, Events, and Product Marketing. Mention any tools or practices you implement to facilitate open communication and collaboration.

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What strategies do you implement to improve the marketing funnel infrastructure?

Outline specific strategies you've employed in the past to enhance marketing funnel performance. Discuss how you analyze data to identify bottlenecks, implement tagging and taxonomy improvements, and use analytics for long-term scale. Sharing measurable results from previous initiatives will demonstrate your effectiveness.

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Describe your approach to mentoring and developing your Marketing Operations team?

When discussing your mentoring approach, focus on how you assess individual team members' strengths and areas for growth. Explain how you tailor development plans, provide resources for learning, and create opportunities for experimentation and skill expansion. Highlight how this investment in your team has led to better team performance.

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What is your understanding of event workflows in Marketing Operations?

Explain your experience with planning and executing marketing events from a Marketing Operations perspective. Discuss how you track registration, manage attendance, utilize data from events for future campaigns, and ensure alignment with overall marketing strategies. Providing examples of successful events you've managed will add credibility to your response.

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How do you measure the success of a marketing campaign?

This question allows you to showcase your analytical skills. Discuss the key performance indicators (KPIs) you use to evaluate campaign success, such as conversion rates, customer acquisition costs, and ROI. Outline how you gather data and insights post-campaign to inform future strategies and improve performance.

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Tell me about a time you overcame a significant challenge in marketing operations.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Clearly define the challenge, what your role was, and the actions you took to resolve it. Highlight the positive outcome, and if possible, mention how overcoming this challenge improved processes or team dynamics.

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How do you stay updated with trends and advancements in marketing technology?

Discuss specific resources you rely on, such as industry blogs, webinars, networking events, or professional associations. Emphasize your commitment to continuous learning and adapting emerging technologies to benefit the marketing operations. You may also mention any recent trends you've successfully implemented in your previous roles.

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Grammarly is a Ukraine-founded cloud-based writing tool that provides grammar and spell checking, plagiarism detection services, and more. The company was launched in 2009 and is available accross multiple platforms as a standalone application.

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