Program Manager, Enterprise PMO

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.  

PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time.

We seek a highly motivated and experienced Program Manager and Analyst to join Granicus’ Enterprise Program Management Office. The Program Manager will oversee multiple high-priority projects and programs to support the organization’s strategic goals, including support for M&A integrations of acquired businesses. The Program Manager will structure business problems, support business leaders with definition of solutions, develop and maintain program and project plans, coordinate stakeholders and timelines, and monitor performance and progress to ensure successful execution of top-priority initiatives.

#PuertoRicoCostaRica

• Collaborate with executive stakeholders across the business to structure and scope business problems, develop and analyze requirements, and propose solutions
• Provide program and project management support for key initiatives to plan, track, and manage progress on identified strategic initiatives and projects
• Drive progress on high-priority, cross-functional programs, projects, and initiatives
• Communicate regularly with stakeholders to discuss program status and goals, and solicit feedback and suggestions
• Work across the organization to implement and execute on program and project management best practices 
• Identify and implement continuous improvement initiatives, methods, and frameworks to create a culture of operational excellence within the organization
• Support change management efforts related to strategic initiatives to ensure sustained achievement of desired outcomes
• Support successful M&A strategy through coordination of end-to-end post-merger integration planning and execution
• Lead process and system discovery, conduct gap analysis, and partner with the Corporate Development & Strategy team, Operational Excellence team, and other functional leaders on overall business and post-merger integration strategy.

• 5+ years of experience in program management, project management, business analysis, or related field (Past experience with M&A integration a plus)
• Strong ability to drive results and change in a matrixed environment, lead through influence with senior leaders, and build strong working relationships with colleagues
• Executive presence with the ability to present ideas, make recommendations, provide rationale, and advise leaders on program and project strategy
• Ability to work cross functionally with key stakeholders across technical and non-technical teams
• Demonstrated business acumen with understanding of end-to-end business processes and impact of changes
• Ability to work through ambiguity, excellent problem-solving capabilities, and strong analytical skills, including experience with Excel
• Strong written and verbal communication skills, including experience with PowerPoint
• Ability to work independently and collaboratively

SECURITY REQUIREMENT

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. 

Every day, Granicus helps organizations at all levels of government in the United States, UK, and Europe become more transparent with their information, more efficient in their workflows and more collaborative with the public, which ultimately helps drive better outcomes for the people these organizations serve.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 

Security and Privacy Requirements

-     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 

The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.