Senior Technical Service Manager
Skills
- Technical service experience
- Ability to read electrical schematics
- Proficiency in Microsoft Office
- Communication skills
Responsibilities
- Manage service technicians for timely resolution of product issues
- Ensure compliance with safety procedures
- Collaborate with global teams to update service manuals
- Identify and prepare digital training content
- Develop programs to improve customer resolution
- Establish flat rate repair guides
- Provide training and mentorship to technicians
- Travel to meet with customers
Education
- Degree in Automobile Repair or Electro-Mechanical Maintenance
- 5 years of relevant work experience
Benefits
- Health, dental, and vision coverage
- Assistance with fertility treatment and adoption
- 401k company match plan
- Paid sick, personal, and vacation time
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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