Sales Engineer

As a Sales Engineer at GreyNoise, you will be responsible for leading technical aspects of nurturing pipeline and closing deals, which occupies about 60% of your workload. Your tasks will include conducting technical presentations, managing Proof of Value processes, and documenting client requirements for internal teams. You will also create engaging content to showcase the product's value and maintain customer integration showcases, collaborating closely with sales and marketing teams to support demand generation activities.

To excel as a Sales Engineer at GreyNoise, candidates should have proven experience in technical pre-sales or professional services roles, ideally within the IT or cybersecurity fields. Strong communication skills are essential for collaborating with various personnel, while familiarity with IT security solutions such as SOAR, SIEM, and frameworks like Mitre Att&ck will be beneficial. Experience as a cyber security analyst or knowledge of threat-hunting methodologies is preferred to help understand the unique challenges our customers face.

At GreyNoise, we believe in empowering our Sales Engineers with all the tools they need to succeed. This includes access to a robust learning and development budget for professional growth, equipment allowances to set up a productive work environment, and participation in key industry events like RSAC and BlackHat to gain insights and showcase our solutions. Additionally, you will have the opportunity to work closely with our executive team, helping to define product strategy and influence the company's direction.

As a fully remote position, a Sales Engineer at GreyNoise can expect a flexible work environment that encourages productivity and well-being. Our distributed culture offers numerous opportunities for team bonding through company offsites and monthly local hangouts. Employees are given unlimited paid time off to ensure their mental health and work-life balance, making it a supportive atmosphere to excel both professionally and personally.

Joining GreyNoise as a Sales Engineer means stepping into a pivotal role within a rapidly evolving startup. You will be the only global Sales Engineer, allowing you to shape the sales engineering process from the ground up. With opportunities to work alongside influential leaders in cybersecurity from industry giants, this position can significantly advance your career, providing invaluable experience and exposure in a field that's critical for modern organizational security.

In responding to this question, you should highlight any relevant past experiences that showcase your skills in technical pre-sales, emphasizing collaboration with sales teams and your ability to translate complex technical concepts into customer-friendly solutions.

Share your strategy for preparing technical presentations, focusing on how you engage the audience, tailor content to their needs, and demonstrate the product's value through real-world applications and success stories.

Discuss your approach to active listening and asking insightful questions during interactions with customers to uncover their requirements. Offer examples of how you have successfully documented and addressed customer needs in the past.

This is your opportunity to share a specific instance where your technical expertise effectively resolved a client issue. Highlight how it not only benefited the customer but also reinforced their trust in your solutions.

Detail the tools and technologies you’ve worked with, such as SIEM and SOAR solutions, while explaining how your familiarity with them can enhance your contributions as a Sales Engineer at GreyNoise.

Explain your effective communication style and strategies for working closely with sales teams, sharing instances where your collaboration led to successfully closing deals.

Describe your experience in preparing technical documents, RFIs, and RFPs, addressing how you ensure clarity and precision while conveying complex technical information.

Discuss your methods for keeping track of the latest developments in cybersecurity, such as attending conferences, participating in webinars, or being part of industry forums, and how that knowledge can benefit your role.

Articulate your thoughts on the importance of blending technical skills with interpersonal abilities. Emphasize qualities like empathy for customer needs, the capability to explain complex concepts simply, and adaptability in a dynamic environment.

Outline any hands-on experience you have with integrating cybersecurity tools, emphasizing your comfort with various security products and how you’ve successfully helped clients operationalize solutions in the past.