Job details

Senior Product Analyst (Remote)

Gridwise is on a mission to improve the way people and goods move. We started by empowering the gig workers themselves who move us and our goods with our market-leading gig worker mobile application.

As the leading business application for gig economy drivers, Gridwise helps them maximize their earnings and track their performance across gig platforms, all in one place. We're a rapidly growing, venture-backed company that's developed market-leading solutions to enable gig workers and enterprises to leverage the most powerful gig mobility data insights in the industry.

At Gridwise, we're on a mission to become the go-to operating platform for gig drivers and offer solutions that empower the entire ecosystem, improving the way people and goods move. We're proud to support a growing community of independent workers who are revolutionizing the mobility industry, one trip or delivery at a time.

The Role

Gridwise is seeking to bring on a highly motivated and versatile Senior Product Analyst to join our Gridwise Product team to help grow and improve our market-leading gig worker mobile application.

Your analytical skills and ability to discover and present informative insights related to user behavior in our mobile application will help guide our product decisions at Gridwise. You will work closely with engineering, product, and go-to-market teams to analyze user behavior and optimize app functionality to improve user experience and achieve company growth objectives.

Must be available to work US hours

What you're responsible for

Analyze user behavior within the gig worker app and develop hypotheses and recommendations on how Gridwise can better engage and grow its user base
Identify key metrics to track for maximizing user engagement and subscriber growth, and maintain reporting dashboards that track core metrics and communicate insights to executive leadership
Define and maintain product analytics reporting requirements/specs for the gig worker app, and assist product managers in defining measures of success for new feature releases and various product initiatives
Contribute to the design and execution of A/B tests and various experiments to evaluate the impact of product changes across the user journey to support our team in making data-driven decisions.
Support go-to-market (sales, success, marketing) teams to understand market trends and the competitive landscape
Proactively engage internal stakeholders on newly discovered trends/insights and recommend areas for improvement or optimization in the product

What we're looking for

5+ years of experience working as a data analyst on B2C software applications
Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
Strong proficiency working within popular product analytics and marketing tool stacks (e.g. Mixpanel, Segment, Braze, etc.)
Proficiency in SQL and ability to interact directly with databases and warehouses
Experience designing and implementing A/B tests and experiments to evaluate product changes and features
Ability to research and identify market trends, understand customer challenges, and present findings and recommendations to decision makers
Familiarity with common B2C digital advertising channels such as Facebook, Google, Apple, TikTok, etc.
Excellent communication skills (written, verbal, and data visualization) to effectively present findings to technical and non-technical stakeholders

Exceptional candidates may have

Advanced expertise in Mixpanel, e.g. building custom queries with JQL
Ability to build automations for your reporting workflows
Specific familiarity with Google Cloud’s data and BI products
Prior startup experience or experience in the gig economy industry

Gridwise could be a good fit for you if you:

Are a self-starter who enjoys having autonomy in how they work
Want to work with authentic people who embody diversity and are true to ourselves
Want to be at a company that values your professional growth and empowerment
Are looking for a cohesive team that cares about each other’s well-being

Why do people work at Gridwise?

We are a remote-first culture - you work where you want and have flexibility on schedule
You're surrounded by smart people who work their ass off - and have fun while doing it!
Your work has a direct impact on the lives of gig workers and the way people and goods move at scale
Your professional growth is one of our core company values and is invested in by us

What we offer