Supervisor, Biospecimen Management (2nd Shift)

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantOMNI® tests for advanced stage cancer patients, and Guardant Reveal™ for early-stage cancer patients. The Guardant Health screening portfolio, including the Shield™ test, aims to address the needs of individuals eligible for cancer screening.

The Biospecimen Management (BSM) Supervisor is responsible for the general supervision of BSM personnel and the daily operations of the BSM Laboratory. The BSM Supervisor may also perform samples receiving, unpacking, processing, recording samples sent for laboratory testing. In addition, the Supervisor will be required to perform quality control and quality assurance procedures while complying with all applicable local, state, and federal laboratory requirements.

The nature of the work requires excellent attention to detail, effective written, and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules. The Supervisor must be able to lead and work with a team, as well as work independently.

The Biospecimen Management Supervisor will often be the first point of contact for Biorepository Technicians and Associates and will provide guidance while troubleshooting problems. The Supervisor must also act as a liaison between his/her team, Laboratory Associates, Client Services, the Laboratory Manager, Quality, and the Laboratory Director. As such the Biospecimen Management Supervisor must exhibit leadership skills such as good judgment, sound analyses and decision making, the ability to remain professional and composed under pressure, effective interpersonal skills and the ability to effectively communicate across all departments.

The Biospecimen Management Supervisor will also be responsible for scheduling, reviewing, motivating and coaching the BSM staff. The Supervisor will build strong and effective teams, manage projects, implement laboratory goals, refine and/or define processes, perform staff competency assessments, write/edit standard operating procedures (SOPs) and train the team on existing and new procedures.

The BSM Supervisor must demonstrate the ability to analyze issues and make sound and ethical decisions in a timely manner. The Supervisor must be flexible and have the ability to adapt quickly to evolving procedures, policies and workflows.

Essential Duties and Responsibilities:

• Provide day-to-day supervision of BSM personnel
• Responsible for the operation of the pre-analytical laboratory including receiving, unpacking and processing all incoming clinical specimens.
• Coach and mentor Biorepository Technicians and Associates
• Manage the testing and validation of new laboratory equipment and procedures
• Identify process improvement opportunities and present to Director
• Perform, review and document laboratory quality control procedures
• Operate and maintain laboratory equipment as needed
• Recruit and train BSM staff
• Create and keep personnel files updated including training documentation and competency assessments
• Represent the BSM Department in cross-functional meetings
• Maintain a productive operational relationship with the IT/LIS departments to communicate ongoing modification requests
• Work closely with the Clinical Operations Supervisors and Client Services Department in developing efficiencies/processes between the functional areas to ensure that SOPs and best practices for each department are met
• Perform administrative duties including but not limited to: writing and reviewing employee performance evaluations, SOPs, protocols, clinical trial sample tracking and equipment maintenance forms
• Maintain stringent standards for quality; identify and report any issues which might adversely impact the quality of test results and/or employee safety
• Manage and lead department projects and goals
• Perform other miscellaneous duties as assigned
• Document all corrective actions taken when test systems deviate from the laboratory’s established performance specifications.
• Assist with internal audits and inspection preparation, as needed
• Report all concerns of test quality and/or safety to a Manager or Safety Officer.

• Bachelor of Arts or Science in Biomedical Laboratory Science, Clinical Science or related field preferred
• At least 3 years of related experience within healthcare or a clinical laboratory preferred
• Previous supervisory or management experience preferred
• Demonstrate a high level of competency when assisting in the pre analytical sample processing steps
• Ability to proactively communicate consistently, clearly, and honestly
• Strong computer skills required
• Strong communicator with ability to maintain open communication with internal employees, managers and customers, as needed
• Strong analysis and problem solving skills
• Ability to prepare and maintain records and logs
• Ability to integrate and apply feedback in a professional manner
• Ability to prioritize tasks and drive to results with a high emphasis on quality
• Ability to analyze and solve basic issues
• Ability to work independently and as part of a team

Work Environment:

• Hours and days may vary depending on operational needs;
• Standing or sitting for long periods of time may be necessary;
• May be exposed to hazardous materials, blood specimens, and instruments with moving parts, heating or freezing elements, and high-speed centrifugation;
• Repetitive manual pipetting may be necessary; and
• Some lifting (up to 25 pounds) may be necessary

For positions based in Palo Alto, CA or Redwood City, CA, the base salary range for this full-time position is $102,600 to $138,500. The range does not include benefits, and if applicable, bonus, commission, or equity.

Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above.

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to [email protected]

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

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Please visit our career page at: http://www.guardanthealth.com/jobs/