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Accounts Receivable (AR) Accounting Specialist (USA Remote)

At Gurobi Optimization, we're on a mission!  


A mission that focuses on mathematical optimization. We empower our customers to expand their use of mathematical optimization technology in order to make smarter decisions and solve some of the world's toughest and most impactful business problems. We're looking for passionate, dedicated, innovative game-changers to join our team and drive the future of Gurobi. 


As an Accounts Receivable (AR) Accounting Specialist at Gurobi Optimization, you will be a part of our FinOps Department, playing a key role in the Accounts Receivable team while assisting with other accounting responsibilities as needed. Your primary responsibilities will be to ensure our invoices' accurate and timely issuance to our customers as well as to maintain accurate financial records within our financial statements. Your strong communication skills span different functions and will be crucial as you collaborate with Finance, Sales, Licensing, and Operations colleagues. Your emotional intelligence will also be critical when interacting with our external customers. Both internal teams and external customers must receive the utmost attention and service quality.


What will you be doing?
  • Creating invoices with intricate billing schedules. 
  • Coordinating the synchronization of existing software licenses and aligning them with revenue recognition terms. 
  • Recording cash receipts within our financial systems and maintaining accurate outstanding balances of our customers. 
  • Engaging in communication with both internal and external customers concerning orders, payments, and portals. 
  • Overseeing customer sales tax exemption certificates, maintenance renewal invoices, and collection efforts. 
  • Assisting with various aspects of the complete accounting cycle. 


What experience and qualifications should you have?
  • 3 years of relevant experience in billing or accounts receivable. 
  • Entry-level expertise in general ledger functions. 
  • Familiarity with Salesforce or a comparable Customer Relationship Management (CRM) system. 
  • Proficiency in using NetSuite or a comparable Enterprise Resource Planning (ERP) system. 
  • Strong skills in the Microsoft Office Suite. 


What skills and abilities should you have?
  • Experience dealing with intricate billing scenarios, preferably within a software or Software-as-a-Service (SaaS) company. 
  • Proficiency in manual data entry processes. 
  • Exceptional dedication to details and clear written and verbal communications when reviewing and confirming order specifics, their recognition within our financial system, and their transmission to customers. 
  • A solution-oriented approach that prioritizes cultivating lasting relationships with both internal and external customers. 
  • Willingness to seek help from colleagues when needed and actively participate in discussions to resolve challenges. 
  • Capacity to oversee tasks from initiation to completion, minimizing delays in the workflow. 
  • Capability to follow multiple steps to achieve an objective. 
  • Ability to excel in a fast-paced work environment independently and as part of a team. 
  • Comfort working collaboratively and individually in a remote setting, accommodating different time zones. 
  • Flexibility in timing when working through potential questions and issues with overseas internal and external customers.
  • Familiarity with international tax regulations. 


What other requirements should you have?
  • Proficient experience with NetSuite and Salesforce/CRM systems, coupled with strong skills in using MS Office applications.


Your Alignment with our Gurobi Core Values:
  • Customer Focus: Verbal & written communication skills that bring clarity and build trust.  
  • Power of the Team: Motivated with a team-oriented mindset that aims to both inspire and be inspired by others. 
  • Innovation: The courage to bring ideas forward and see yourself as an integral part of our global team.  
  • Dedication: Organized and agile, focusing on meeting professional objectives while promoting a healthy work/life balance.  
  • Integrity: Promise to uphold honesty as your compass and conduct all business practices ethically while promoting fiscal responsibility. 


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What You Should Know About Accounts Receivable (AR) Accounting Specialist (USA Remote), Gurobi Optimization

At Gurobi Optimization, we're on a mission to revolutionize the world of mathematical optimization, empowering businesses to make smarter decisions. We’re excited to announce that we're looking for an Accounts Receivable (AR) Accounting Specialist to join our vibrant FinOps Department. If you have a passion for numbers and a knack for communication, this role is perfect for you! As an AR Accounting Specialist, your key responsibility will be ensuring that our invoices are accurately issued and that our financial records are pristine. You'll collaborate closely with our Finance, Sales, Licensing, and Operations teams, providing excellent service and building strong relationships with both internal colleagues and external customers. Your day-to-day tasks will include creating invoices with complex billing schedules, recording cash receipts, engaging with customers regarding their orders and payments, and ensuring that we have the necessary sales tax exemption certificates. Ideally, you’ll have at least three years of experience in billing or accounts receivable, along with familiarity in using systems like Salesforce and NetSuite. We value dedication and attention to detail, so if you thrive in a fast-paced environment and enjoy seeing tasks through from start to finish, we want to hear from you! Join us at Gurobi and be a game-changer in this exciting journey to optimize decision-making across the globe.

Frequently Asked Questions (FAQs) for Accounts Receivable (AR) Accounting Specialist (USA Remote) Role at Gurobi Optimization
What does an Accounts Receivable (AR) Accounting Specialist at Gurobi Optimization do?

As an Accounts Receivable (AR) Accounting Specialist at Gurobi Optimization, your role involves managing invoicing processes, maintaining accurate financial records, and communicating with internal and external customers. You will create invoices, coordinate with team members, and ensure compliance with revenue recognition terms, while also handling sales tax exemption certificates.

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What qualifications are needed for the Accounts Receivable (AR) Accounting Specialist position at Gurobi Optimization?

To qualify for the Accounts Receivable (AR) Accounting Specialist position at Gurobi Optimization, candidates should possess at least three years of relevant experience in billing or accounts receivable. Familiarity with CRM systems like Salesforce, proficiency in ERP systems like NetSuite, and strong skills in Microsoft Office are also preferred.

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Is remote work available for the Accounts Receivable (AR) Accounting Specialist role at Gurobi Optimization?

Yes, the Accounts Receivable (AR) Accounting Specialist role at Gurobi Optimization is fully remote! You’ll have the flexibility to work from anywhere in the United States, while collaborating with a diverse team spread across different time zones.

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What skills are essential for an Accounts Receivable (AR) Accounting Specialist at Gurobi Optimization?

Key skills for an Accounts Receivable (AR) Accounting Specialist at Gurobi Optimization include attention to detail, strong communication skills, and the ability to manage complex billing scenarios. A solution-oriented approach and experience with manual data entry processes are also essential to succeed.

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What kind of work environment can an Accounts Receivable (AR) Accounting Specialist expect at Gurobi Optimization?

At Gurobi Optimization, an Accounts Receivable (AR) Accounting Specialist can expect a collaborative yet independent work environment. The culture emphasizes teamwork, innovation, and customer focus, all while maintaining the flexibility to work remotely and manage multiple tasks efficiently.

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How does Gurobi Optimization support professional development for an Accounts Receivable (AR) Accounting Specialist?

Gurobi Optimization is dedicated to employee growth and professional development. As an Accounts Receivable (AR) Accounting Specialist, you’ll have opportunities to participate in discussions, seek help from colleagues, and get involved in training sessions to enhance your skills and knowledge in financial processes.

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What values does Gurobi Optimization prioritize for the Accounts Receivable (AR) Accounting Specialist role?

Gurobi Optimization places a high value on customer focus, teamwork, innovation, dedication, and integrity. As an Accounts Receivable (AR) Accounting Specialist, you are expected to build trust through clear communication, inspire team collaboration, and uphold ethical practices in all business dealings.

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Common Interview Questions for Accounts Receivable (AR) Accounting Specialist (USA Remote)
Can you describe your experience with accounts receivable processes?

In answering this question, focus on specific experiences you've had in billing, invoicing, and managing customer payments. Detail your familiarity with software systems you have used and how you've ensured accuracy in records and transactions.

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How do you handle complex billing scenarios?

Demonstrate your problem-solving approach by discussing a complex billing scenario you've encountered and how you navigated it. Highlight your analytical skills, attention to detail, and creativity in finding solutions that satisfied both the company and the customer.

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What tools and software are you proficient with in accounts receivable management?

Mention specific software you've used, such as NetSuite or Salesforce, and describe how you've leveraged these tools to enhance your workflow, manage invoices, and streamline communication with customers.

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How do you ensure accuracy when processing invoices?

Explain your process for double-checking information, the importance of attention to detail, and any tools or checklists you use to ensure that invoices are accurate and sent out on time.

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How do you communicate with customers about overdue payments?

Describe how you balance professionalism and empathy when addressing overdue payments. Explain your approach to follow-ups and making reminders, focusing on maintaining a positive relationship with customers.

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Can you provide an example of a challenging customer interaction and how you resolved it?

Share a specific instance where you faced a challenge with a customer. Detail the situation, your approach to resolving it, and the outcome, emphasizing your communication and problem-solving skills.

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What steps do you take to stay organized in your accounts receivable tasks?

Discuss your strategies for organizing your tasks, such as using spreadsheets, task management software, or calendars. Emphasize your ability to prioritize effectively and manage time efficiently.

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How do you approach teamwork in finance-related roles?

Illustrate your collaborative spirit by discussing how you work with others in finance, such as communicating clearly, sharing insights, and being open to feedback in a team environment.

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What is your understanding of revenue recognition principles?

Provide a brief overview of revenue recognition principles and how they apply in a software or SaaS environment. Highlight your experience with ensuring compliance in billing practices.

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What motivates you in the role of Accounts Receivable (AR) Accounting Specialist?

Share your passion for accuracy in financial processes, the satisfaction of solving problems, and the importance of customer relationships as motivations that drive you in this role.

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Our Mission We focus on mathematical optimization - it's all that we do. We empower our customers to expand their use of mathematical optimization technology in order to make smarter decisions and solve some of the world's toughest and most impac...

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Full-time, remote
DATE POSTED
November 27, 2024

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