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Manager, Dedicated Customer Success image - Rise Careers
Job details

Manager, Dedicated Customer Success

Gusto is looking for an experienced Manager for their Customer Success team, responsible for leading Dedicated Customer Success Managers and enhancing customer loyalty through proactive engagement.

Skills

  • Leadership
  • Customer Success
  • Analytical Skills
  • Strategic Thinking
  • Process Improvement
  • Communication Skills
  • CRM Experience

Responsibilities

  • Inspire and motivate the team
  • Provide ongoing feedback to exceed targets
  • Develop and test strategies for customer loyalty
  • Design and implement new team processes
  • Analyze internal processes for efficiency
  • Manage and report on key dashboards
  • Utilize data to drive better outcomes
  • Support the personal and professional development of team members
  • Collaborate with other departments to scale the business
  • Recruit and train new team members

Benefits

  • Competitive salary
  • Health insurance
  • 401(k) contributions
  • Flexible work environment
  • Growth and professional development opportunities
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$150000 / YEARLY (est.)
min
max
$135000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Gusto was founded in 2011. This company provides payroll processing and employee benefits services. Their headquarters are located in San Francisco, California.

165 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$135,000/yr - $165,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
February 14, 2025

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