Principal Software Engineer

About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it... starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy . About the Role The Growth org is a product team that focuses on driving revenue growth. We're accelerating Gusto's revenue growth by providing a platform for customer acquisition efforts that drive more visitors and leads, as well as building out an ML-powered recommendation engine for our ACV expansion initiatives. We're also in an exciting phase of redesigning and expanding our onboarding and activation platform, which will be key in unlocking Gusto's next phase of growth. We're looking for a strategic and motivated engineering leader to empower and scale the engineering teams that are building Gusto's next big thing! If you're interested in solving complex problems and contributing to the overall strategy of growing Gusto, join us! Here's What You'll Do Day-to-day • Define, iterate and execute on projects contributing to the Growth's technical roadmap to drive revenue growth. • Partner with cross-functional teams to tackle complex and ambiguous problems, translating them into engineering solutions that drive our customer acquisition and ACV expansion platform forward. • Identify areas for process and/or technical improvements, and take the initiative to enhance engineering processes and structures. • Collaborate with tech leads, product managers, designers, and data scientists to understand short- and long-term investment opportunities, and collectively deliver innovative solutions. • Execute in different horizons based on Growth's overall goals. This means at times, embedding in a team for multiple months/quarters to deliver complex initiatives, and at other times, kicking off or jumping into initiatives to assist/drive towards alignment and help set teams up for success. • Engage with all development teams across Gusto to align and drive towards long-term maintainability and stability of our systems. • Take ownership of projects, ensuring they meet high standards of quality and performance. • Mentor and provide guidance to software engineers, fostering their growth and development. • Actively participate in code reviews and maintain code quality. Here's What We're Looking For • 15+ years of professional software development experience • Experience in scaling Engineering organizations with the focus on individual and team development • Web development expertise, including observability and performance • Experience in highly cross-functional environments for highly complex products • Experience as tech lead, overseeing projects across multiple teams • Experience in experimentation and user experience optimization is preferred • Proven experience in recommendation engine and Machine Learning is nice to have • Proven experience in customer acquisition and ACV expansion efforts to drive revenue growth is nice to have Our cash compensation amount for this role is targeted at $250,000-270,000/yr for San Francisco & New York. $215,000-231,000/yr in Denver & most remote locations, Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com