Member of technical staff (Infrastructure)

As a Member of Technical Staff (Infrastructure) at H, your primary responsibilities include designing and managing critical infrastructure that supports our engineers and researchers. You'll collaborate across teams to ensure they have optimal infrastructure tailored to their needs. Automation is a huge part of your role, empowering you to enhance workflows and efficiency for others while deploying and scaling applications in the cloud.

To qualify for the Member of Technical Staff (Infrastructure) position at H, you should have strong technical skills, including proficiency in Python, Git, and Docker. You should also have a solid understanding of cloud services, particularly AWS, as well as experience with infrastructure as code and CI/CD pipelines. Problem-solving abilities, especially in Linux environments, are essential.

In addition to technical expertise, soft skills play a vital role for a Member of Technical Staff (Infrastructure) at H. Being a team player is paramount, as collaboration is key in our environment. We seek individuals who are eager to help others, contribute ideas, and maintain a humble mindset while driving innovation forward.

Working in the Infrastructure team at H means you're at the heart of our operations. Your work will significantly influence not only the efficiency and effectiveness of our engineering and research teams but also ensure that our foundational AI models and public services are robust, reliable, and able to scale as we grow.

H is committed to your professional growth. As a Member of Technical Staff (Infrastructure), you'll have access to continuous learning opportunities, mentorship from world-class AI talents, and the chance to play a pivotal role in shaping the future of AI. The dynamic and multicultural environment at H fosters collaboration, helping you unlock new career pathways.

When designing infrastructure, I start by understanding the specific needs and workflows of the technical teams. Collaborating with them is essential to ensure the infrastructure supports their projects effectively. Equally important is considering scalability and security from the outset to accommodate future growth.

I have extensive experience using AWS services, including EC2 for scalable computing power, S3 for storage, and Lambda for serverless computing. I ensure that the configurations I set up are cost-effective while meeting performance requirements, focusing on best practices for security and monitoring.

Effective incident response begins with proactive monitoring and observability. I implement alerts for key performance metrics and employ best practices for documentation and communication. When incidents occur, I prioritize clear communication, swift diagnosis, and a thorough root cause analysis post-resolution.

I leverage tools like Terraform for Infrastructure as Code and CI/CD pipelines for automating deployment processes. Automation reduces errors, speeds up deployments, and allows the team to focus on higher-level goals. Continuous feedback loops also help refine these automation processes over time.

When troubleshooting Linux issues, I begin by utilizing command-line tools like grep, top, and dmesg for diagnostics. I analyze logs and previous system changes, and I ensure that I'm replicating the issue consistently before deciding on a fix. Collaboration with team members can also provide helpful insights.

I have hands-on experience with Docker for creating containers and Kubernetes for orchestration. I appreciate how these tools streamline deployment processes and make environments easier to manage. I’m always looking for ways to optimize container usage and ensure efficient resource allocation.

In a previous role, I evaluated a team's deployment process that involved too many manual steps. By implementing a CI/CD pipeline, I reduced deployment time from several hours to minutes, which allowed engineers to focus on developing features rather than getting bogged down in deployment tasks.

Staying current with industry trends is essential to my role. I regularly attend webinars, participate in online courses, and read industry publications. Networking with peers and participating in tech forums also helps me stay aware of emerging tools and best practices in infrastructure management.

Documentation is critical in infrastructure management. It ensures consistent practices, aids in onboarding new team members, and provides a reference for troubleshooting and scaling solutions. I prioritize maintaining up-to-date documentation to facilitate collaboration and knowledge transfer within the team.

Competing priorities are part of the role, and I manage them by clearly communicating with stakeholders about deadlines and resources. Prioritization based on urgency and impact is key, and I maintain flexibility to reallocate efforts as needed while ensuring that I meet critical infrastructure needs.