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Deputy Program Manager

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

 

H2 Performance Consulting (H2) is seeking a Deputy Program Manager (DPM) to support the Information Systems Operations Service Support team at White Sands Missile Range, New Mexico. The DPM will assist in the management and maintenance of the IT infrastructure, hardware/software, assets, personnel and schedules to support a wide variety of IT services performed by contractor personnel to satisfy the requirements identified in the PWS. The DPM will directly support the contract Program Manager (PM) to ensure the Government’s requirements are met both in quality of delivery and schedule. 

The Deputy Program Manager responsibilities will include:

  • Establishing processes to govern technical tasking of contract statement of work including risk management, schedule management, quality management, and technical advisement.
  • Providing support to contract PM, monitoring tasking area performance and metrics and developing  contractual reporting that provide programmatic updates.
  • Reviewing and managing schedules, milestones, risks, and deliverables of both IT supporting activities and required projects for upgrades, migrations, i.e. any changes to IT infrastructure.
  • Assigning and overseeing the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones.
  • Providing oversight and management of Information Assurance team to ensure appropriate protocols, processes, and reporting meet contractual performance criteria.
  • Assisting with the coordination of actions required between the application/system and the enterprise hosting environment.
  • Preparing and conducting routine project review meetings with PM, technical team, and customers.
  • Acting as a working member of the technical team, as needed, to facilitate completion of taskings.
  • Utilizes Information Technology knowledge and expertise in conjunction with industry best practices and policies to collaborate with technical team, customers, and management personnel to determine solutions and resolve issues.

 

Required Qualifications:

  • Experience:  10+ years of experience hands-on and/or managing the following areas:
    • Systems Engineering
    • Systems Administration
    • SharePoint Development and Administration
    • Database Administration
    • Help Desk Services
    • Information Assurance

·        Education:  Bachelor’s Degree in Computer Science, Management of Information Technology, Management of Information Systems, or related Computer/Technology degree.

  • Certification:CompTIA Security + CE Certification and Operating System or Computing Environment certification, or CISSP or similar  at time of application is required
  • Clearance:  Active Secret Clearance at time of application is required

·        Knowledge

o   Familiarity with RMF A&A processes within a Department of Defense and/or Army environment

    • Application/Software Development Lifecycle – Agile Methodology
    • Data analytics utilizing advanced Excel (Pivot tables) and PowerBI

 

 

Qualified candidates may submit their resume to the career section of our company website at http://www.h2pc.com.   All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.

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Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Deputy Program Manager, H2 Performance Consulting

H2 Performance Consulting is on the lookout for a talented Deputy Program Manager to join our dynamic team supporting the Information Systems Operations Service Support at White Sands Missile Range, New Mexico. As a DPM, you’ll play a pivotal role in managing and maintaining the IT infrastructure while overseeing an array of IT services provided by our dedicated contractor personnel. In this position, you’ll collaborate closely with the contract Program Manager to ensure the government’s requirements are met with top-notch quality and efficiency. Your responsibilities will stretch from establishing processes that govern technical tasking and managing schedules to supporting the Information Assurance team's oversight to ensure we meet all contractual performance criteria. Your hands-on experience in systems engineering, database administration, and help desk services will be invaluable as you take on daily tasks and keep the team on track towards achieving established milestones. We value a proactive approach; therefore, you’ll also conduct routine project review meetings with the PM and technical team to drive results. If you're looking for a challenging yet rewarding opportunity to make an impact in IT service support, we want to hear from you! Join us at H2 Performance Consulting, where your expertise and leadership can shine as part of a diverse workforce committed to excellence and innovation.

Frequently Asked Questions (FAQs) for Deputy Program Manager Role at H2 Performance Consulting
What is the role of a Deputy Program Manager at H2 Performance Consulting?

The role of a Deputy Program Manager at H2 Performance Consulting involves assisting in the management and maintenance of the IT infrastructure, overseeing contractor personnel, and ensuring that government requirements are met with quality and timeliness. You'll coordinate various tasks, manage schedules, and provide oversight for the Information Assurance team while maintaining a collaborative environment.

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What qualifications do I need to apply for the Deputy Program Manager position at H2 Performance Consulting?

To apply for the Deputy Program Manager position at H2 Performance Consulting, candidates should have at least 10 years of experience in relevant areas, such as systems engineering and administration. A Bachelor's degree in a technology-related field, CompTIA Security + CE certification, and an active Secret clearance are also required.

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Is H2 Performance Consulting an equal opportunity employer for the Deputy Program Manager role?

Yes, H2 Performance Consulting is an Equal Opportunity/Affirmative Action Employer. We strive to build a diverse workforce and encourage applicants from all backgrounds, regardless of race, color, religion, gender identity, or veteran status, to apply for the Deputy Program Manager position.

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What are the benefits of being a Deputy Program Manager at H2 Performance Consulting?

As a Deputy Program Manager at H2 Performance Consulting, you can expect a collaborative work environment, opportunities for growth in the information technology sector, and the chance to make significant contributions to important projects. The position also provides a unique opportunity to work alongside skilled professionals in a supportive atmosphere.

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What kind of projects will I oversee as the Deputy Program Manager at H2 Performance Consulting?

As the Deputy Program Manager at H2 Performance Consulting, you will oversee projects focusing on IT infrastructure changes, such as upgrades and migrations. You'll manage schedules and deliverables while ensuring that all technical tasks are performed according to the established benchmarks and practices.

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What does the hiring process look like for the Deputy Program Manager position at H2 Performance Consulting?

The hiring process for the Deputy Program Manager position at H2 Performance Consulting typically includes an initial resume review within 5 business days, followed by phone screenings for qualified candidates. Those selected move forward to interviews, where you can discuss your experience and fit for the team.

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Can I work remotely in the Deputy Program Manager role at H2 Performance Consulting?

While the Deputy Program Manager position at H2 Performance Consulting is primarily based at White Sands Missile Range, New Mexico, it's advisable to inquire during the recruitment process about remote work possibilities and any flexible working arrangements.

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Common Interview Questions for Deputy Program Manager
Can you describe your experience with systems engineering as it relates to the Deputy Program Manager role?

When answering this question, highlight specific projects you’ve worked on that involved systems engineering. Discuss your role, the challenges you faced, and how you addressed them, showcasing both leadership and technical skills relevant to the Deputy Program Manager position.

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How do you approach risk management in your projects?

In your response, reference methods you've used to identify potential risks early on, outline mitigation strategies, and provide examples where your proactive approach helped avoid issues during the project lifecycle, demonstrating relevant expertise for a Deputy Program Manager.

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What metrics do you consider important for monitoring project performance?

Discuss key performance indicators relevant to IT services such as schedule adherence, budget management, and quality of deliverables. Explain how you utilized these metrics to drive project success in previous roles, particularly in the context of a Deputy Program Manager.

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Can you provide an example of a challenging IT project you managed and how you ensured its success?

Select a project that was particularly challenging, detailing the objectives, your specific role as a manager, and the strategies you employed to navigate difficulties. Show how your leadership and problem-solving skills contributed to the project’s successful outcome.

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How do you ensure collaboration among team members?

Emphasize the importance of communication, regular meetings, and fostering a team culture that encourages feedback and input. Provide a success story where your collaborative approach led to improved team dynamics and project results.

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What is your experience with Information Assurance protocols?

Discuss your familiarity with Information Assurance best practices and regulations. Provide examples of how you've implemented these protocols in past roles to ensure security compliance, which is critical for the Deputy Program Manager position.

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How do you handle conflicts within project teams?

Share your conflict resolution strategies, emphasizing a calm and fair approach. Provide an example of a past conflict you successfully mediated and how it led to a positive outcome for the team.

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Describe your experience with vendor management.

Talk about specific instances where you've managed vendor relationships, negotiated contracts, and ensured deliverables met quality standards. Connect your vendor management experience to the Deputy Program Manager role, showcasing its relevance.

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What strategies do you use for effective schedule management?

Outline how you create schedules based on project needs and team capabilities, including ways to keep the team on track. Mention tools you’ve used for management, such as Gantt charts or project management software, emphasizing your organizational skills crucial for a Deputy Program Manager.

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How do you stay updated with technological advancements relevant to your role?

Discuss your commitment to continuous learning through courses, certifications, and networking in IT. Provide examples of how staying updated has positively impacted your work, particularly in the context of a Deputy Program Manager.

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Full-time, on-site
DATE POSTED
November 26, 2024

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