Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
FLOOR SUPV - TABLE GAMES image - Rise Careers
Job details

FLOOR SUPV - TABLE GAMES

Overview

Under the direction of the Vice President of Table Games, the incumbent in this position is responsible for providing superior service to both the internal and external guests.  The incumbent is also responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of customer service standards, while maintaining the integrity of the games. 

Responsibilities

  • Maintains game security and protects company assets at all times. 
  • Engages guests during their play and develops relationships to create customer loyalty and repeat visits.
  • Manages guest disputes, issues or concerns related to the department while maintaining a professional demeanor, balancing the need to protect assets and ensures regulatory compliance with guest satisfaction. 
  • Manages staffing levels according to volume of business.
  • Enforces all games procedures and policies.  
  • Prepares necessary shift and other reports. 
  • Makes recommendations for policy or operational changes to ensure efficiency and compliance with regulations. 
  • Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal labor laws, NJ DGE regulations and guidelines and HRAC business guidelines.
  • Discretionary ability to extend complimentary services in accordance with the approved comp matrix.
  • Maintains confidentiality of all Hard Rock AC trade secrets and proprietary information including business processes, customer lists, customer information, marketing plans and any other confidential information.
  • Monitors player ratings.
  • Takes chip inventory of all tables in assigned area.
  • Stocks pit and ensures equipment is in good working order.
  • Monitors the volume of play and makes adjustments accordingly.
  • Responsible for fills and credits required during the operation of supervised games.  
  • Oversees Table Games Dual Rate Supervisors and/or Dealers and carries out supervisory responsibilities; in accordance with the organization’s policies and applicable laws.
  • Assists with time keeping and related payroll processes to ensure accurate and timely payment to all employees.
  • May train employees; plans and assigns work area; appraises performance; initiates employee commendations and discipline, addresses and resolves guest and/or employee concerns and complaints.
  • Evaluates dual rate supervisors and dealers for efficiency and customer service.
  • Acts as a role model to all employees and always presents oneself as a credit to Hard Rock AC and encourages other employees to do the same.
  • Able to work with others while maintaining a positive and professional demeanor.
  • Performs all other duties as assigned.

 

Qualifications

 

  • Must be 21 years of age or older    
  • Must currently hold or be able to obtain a NJ Casino Employee Registration license through the NJ Division of Gaming Enforcement.
  • High School diploma or equivalent.
  • Five years table games experience required.  Two years in a Dual-Rated management level capacity or above is preferred. 
  • Knowledge of at least three core games is required, with Blackjack being one of them. Other core games include Craps, Roulette, Baccarat, Tiles and any combination of at least three of the poker derivative games (i.e. Three Card Poker, Four Card Poker, Mississippi Stud, Ultimate Texas Hold’em, Let it Ride).
  • Knowledge of table games math, procedures, game protection, regulations and training requirements.  

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Posted 10 days ago

Join monday.com as a Renewal Manager and contribute to customer success by driving renewal processes and forging strong relationships across teams.

The Community Health & Wellness Nurse will play a crucial role in improving health access and outcomes for the San Felipe Pueblo community.

Photo of the Rise User
Datadog Hybrid Westlake Village, CA
Posted 12 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

As an Implementation Specialist, you will take the lead in deploying advanced POS solutions and ensuring client success.

Auberge Resorts Hybrid 330 E Main St, Aspen, CO 81611, USA
Posted 5 days ago

Become the culture leader at Hotel Jerome, ensuring unparalleled guest satisfaction in the heart of Aspen.

Photo of the Rise User

Become a vital part of Compass Group as a Conference Center Office Admin in New York, managing essential clerical responsibilities in a dynamic environment.

Photo of the Rise User

Discover your future with Ochsner Health as an RN Specialty in the Urology Clinic, where excellence in patient care is a priority.

Photo of the Rise User

Enhabit Home Health & Hospice is looking for a skilled Speech Language Pathologist to join their team and make a meaningful impact through home care.

Photo of the Rise User
Posted 10 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

DMC Strategic IT is searching for a dedicated Email/Chat Support Specialist to significantly enhance client satisfaction through outstanding support interactions.

Photo of the Rise User
Posted 5 days ago

Rev is looking for a dedicated Customer Success Manager to foster strong client relationships and drive product adoption in a hybrid work setting.

Photo of the Rise User
Domino's Hybrid Lakeland, Florida, United States
Posted 12 days ago

Become a part of Domino's energetic team as a Customer Service Representative and help bring joy to pizza lovers!

Posted 9 days ago

Seeking a dedicated Certified Pharmacy Technician to enhance our pharmacy operations in a fast-paced environment.

Photo of the Rise User

Join Discovery Behavioral Health as a Mental Health Technician, where you'll support patients through their treatment experience.

Photo of the Rise User
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Become a key player in our member support team as a Customer Support Coordinator focused on enhancing member experiences remotely.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
April 12, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Cincinnati just viewed Finance Intern at Roche
Photo of the Rise User
Someone from OH, Cincinnati just viewed Personal Shopper - Sam's at Walmart
F
Someone from OH, Cincinnati just viewed CART - Captionist at Focus Interpreting
P
Someone from OH, Brecksville just viewed Verification Specialist at Planned Parenthood of Illinois
Photo of the Rise User
Someone from OH, Sheffield Lake just viewed Busser/Server Assistant at Chili's Grill and Bar
Photo of the Rise User
Someone from OH, Cincinnati just viewed Furniture Sales Representative at Furniture Fair
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer | NDA at GT
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer at Koddi
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer at Launchpad Technologies
Photo of the Rise User
Someone from OH, Columbus just viewed Accounts Receivable Specialist at Brixio
Photo of the Rise User
Someone from OH, Cincinnati just viewed Training & Education Specialist at Finalsite
L
Someone from OH, Cincinnati just viewed Head of Performance Marketing (Remote) at Lavendo
O
Someone from OH, Cincinnati just viewed VP of Marketing at OnePlan Solutions
T
Someone from OH, Cincinnati just viewed Senior Director, Demand Generation at Typeface
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Analyst at Waymo
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Director at Nextdoor
Photo of the Rise User
Someone from OH, Cincinnati just viewed Director of Demand Generation at Relay