Why join us?
š Do work that matters. Weāre pioneering AI software that will help diagnose medical images and raise the standard of healthcare for millions of people every day.
š Well-funded and global. Annalise.ai has a global presence across APAC, EU and US regions. Weāre powered by Harrison.ai (raised Australiaās largest Series B of $129m in 2021).
š Work with a bunch of awesome, genuine people who are passionate about what they do.
š» Flexible and remote-friendly working.
š Make an impact. You wonāt be another ācog in the wheelā here. We give full trust and autonomy for you to be heard, to work on big & complex projects ā and to make a real difference.
š± Grow your career with us. Weāre big believers in lifelong learning. Youāll be given a $1000 personal L&D budget, access to LinkedIn Learning, plus opportunities for internal mobility and leadership training to fast-track your career.
š Generous parental support including 16 weeks gender-neutral paid parental leave and $10,000 support for egg or sperm freezing.
About Your Role
We are in an exciting phase of rapid growth at Annalise.ai and as we continue to grow, we have identified the need to find a commercially astute Customer Success Manager(CSM) to join us. Your role will involve partnering with our sales and services teams to lead customer engagements for the planned expansion of our company and our sales strategies across the Middle East as new customers are onboarded and new products are brought to market.
The CSM role is responsible for ensuring our customers realise true value from the Annalise.ai portfolio of products. The CSM will use Annaliseās innovations and technologies to help achieve the customerās goals and solve their needs - driving greater value across multiple domains including clinical, operational and financial. This multifaceted customer facing role will see you become a trusted advisor, partnering with customers in the pre-sales phase and then providing on-going clinical, technical and commercial engagement post-sales. The end result is increased product adoption, customer satisfaction and long-term retention.
As part of our Commercial team, this role will see you collaborate and build strong relationships across a wide range of internal and external stakeholders. In particular, you will work closely with our sales and presales solution, professional services, marketing and product management teams.
Through joining our exciting, agile and fast-growing organisation ā you will be given the autonomy and rare opportunity to truly make your mark on our commercial sales evolution and help us establish ourselves globally with a strong client base. In doing so, you will play a vital role in helping us achieve our goal of scaling medical predications globally to improve patient outcomes and make a positive impact for the world.
What weāre about
We're problem solvers, redefining whatās possible in medical imaging through AI Technology. Our mission is to raise the standard of healthcare for millions of patients every day.
Yes, weāre a technology company and yes, weāre leveraging the latest AI technologies, but people are at the heart of everything we do.
Annalise.ai was formed in early 2019, powered by Harrison.ai. Since then, weāve scaled rapidly and weāre focused on creating AI solutions that help radiologists diagnose medical images.
Our first product, the world's most comprehensive AI clinical decision-support solution for chest x-rays, is already in made available to 1 in 2 radiologists in Australia and rolling out to hundreds more, globally. This solution is capable of detecting 124 findings and was recently featured in a peer-reviewed publication, Lancet Digital Health journal.
And weāre just getting started.
Help us shape the future of AI in medical imaging. And most importantly, help us make a real difference in peopleās lives.
Whatās next?
If youāre inspired by what we're up to, please apply now and we'll be in touch soon.
We are proud to be an Equal Opportunity Employer. Diversityās not a buzzword here, itās in our DNA. Diverse perspectives shape our culture and make our work better. Thatās why weāre committed to building inclusive teams that represent a variety of backgrounds and skills. If you need any reasonable adjustments, accessibility assistance or would like to note which pronouns you use at any stage of our hiring process, just contact us at accommodations: people@annalise.ai. We look forward to hearing from you.
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