Clinical Support Resource RN

Clinical Support Resource RN at HCA Healthcare summary:

The Clinical Support Resource RN at Portsmouth Regional Hospital provides guidance and mentorship to new graduate nurses and those transitioning to new specialties, ensuring high-quality, patient-centered care. This role includes performing assessments, offering educational support, and participating in patient care team activities, all while fostering a professional nursing environment. The ideal candidate has a Bachelor's Degree in Nursing, with preferred leadership experience and a commitment to enhancing the patient experience.

Description

Introduction

Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At Portsmouth Regional Hospital our nurses set us apart from any other healthcare provider. We are seeking a Clinical Support Resource RN to join our healthcare family.

Benefits

Portsmouth Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note: Eligibility for benefits may vary by location.

At Portsmouth Regional Hospital, our nurses play a vital part. We know that every nurse’s path and purpose is unique. Do you want to create your own personal career path in nursing? HCA Healthcare is your career destination! Our scale makes it possible for nurses to create the career path that fits their life – for life – and empowers their passion for patient care. Apply today for our Clinical Support Coord opportunity.

Job Summary and Qualifications

The Clinical Support Resource RN supports high quality, patient-centered care by offering feedback, guidance, and mentoring to new graduate nurses and/or nurses that are transitioning to a new specialty. The Clinical Support Resource RN supports multiple units, providing guidance and education on the hospital’s standard of nursing practice, policies, and procedures to ensure compliance with all accrediting and regulatory agency requirements.

What you will do in this role:

Quality

• Performs rounds on each nursing unit, continuously observing, assessing the quality of patient care, and identifying nursing educational needs. Escalates concerns about nursing skills, patient care, policies, processes, and equipment as appropriate.

• Utilizes skills of observation. Provides feedback on nursing assessments, nursing diagnosis, planning, intervention, and evaluation of patient care.

• Provides feedback and mentoring on patient assessments and care planning.

• Provides assistance with performing or troubleshooting specific skills.

• Maintains IMobile phone for easy contact by new graduates or nurses within scope of support.

• Tracks requests to identify most commonly requested skills for purposes of enhancing orientation & education.

• Fosters teamwork and contributes to achievement of team goals.

• Attends rapid responses and codes as needed, to observe, provide feedback, and debrief, facilitate education, direction, coaching before, during and after the rapid response or code as indicated.

• Shares knowledge/expertise and assists co-workers.

Service

• Serves as an example of professional nursing practice and promotes pride in nursing for the organization, the community, and the health care industry.

• Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.

• Promotes evidence-based best practices that enhance the patient experience, including SAFETY rounding, communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.

• Ensures that nurses within scope of support have a clear understanding of how to integrate patient experience behaviors into quality, safety, and nursing practice.

• Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications, and escalates care concerns appropriately.

• Participates as an engaged, active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.

• Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures.

People

• Serves as a mentor and direct support for nursing colleagues.

• Fosters teamwork and contributes to the achievement of team goals.

Growth

• Seeks opportunities to impact the growth of the organization by promoting excellence in patient experience and providing high quality care to the patients served.

• Encourages physician engagement by elevating care of the workforce and mitigating escalations.

Finance

• Assumes personal accountability for work time.

Other

• Performs other duties as assigned.

• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

What qualifications you will need:

Bachelor's Degree in Nursing required

Master's Degree in Nursing or related field preferred

2+ years experience as an RN required

1+ years experience in a leadership role preferred

1+ years experience as a preceptor preferred

Situated in Portsmouth, NH, Portsmouth Regional Hospital is a premier 234-bed acute care facility that offers exceptional healthcare services to the Seacoast region of Massachusetts, Maine, and New Hampshire. This hospital is the sole ACS Verified Level II Trauma Center on the Seacoast of New Hampshire, making it an essential resource for the community. It boasts the region's only comprehensive heart and vascular program, along with 24/7 comprehensive neurosurgical and stroke clot retrieval programs for both hemorrhagic and ischemic strokes. Portsmouth Regional Hospital is owned by HCA Healthcare, a respected healthcare provider that runs three hospitals, an ambulatory surgery center, two freestanding emergency rooms, an urgent care center, and 46 physician practices in New Hampshire. HCA Healthcare has 2,600 colleagues and 554 physicians on staff, provides $15.8 million in uncompensated care, and pays $43.8 million in taxes annually. Its other hospitals in New Hampshire include Parkland Medical Center in Derry, Frisbie Memorial Hospital in Rochester, and freestanding emergency rooms in Seabrook and Dover. In 2023, a third freestanding emergency room is expected to open in Plaistow.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Join a family that cares about every stage in your career! We are interviewing candidates for our Clinical Support Coord opening. Apply today and a member of our Talent Acquisition team will reach out.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords:

Clinical Support, Registered Nurse, Patient Care, Nursing Mentorship, Healthcare, Patient-Centered Care, Nursing Education, Quality Assurance, Teamwork in Nursing, HCA Healthcare