Head of HR Business Partner

About the Team

At Dialpad, we believe that the People Experience team is an invaluable resource to the overall health of the organization. Our team cares deeply about employee experience and we work hard to help our teams, employees & leaders thrive beyond all expectations. If you are passionate about employee experience, want to be challenged, and want to work with a supportive, energetic, and incredibly awesome team, then we'd love to have you!

About the Role

We are seeking a dynamic Head of HR Business Partners who will lead Dialpad's Human Resources Business Partnering team. This role will lead our global HR Business Partner team, and reports directly to our Chief Human Resources Officer. The right individual will bring deep HRBP expertise and leadership to proactively and effectively support Dialpad's fast growing employee population globally.

Core Responsibilities:

• Work in close partnership, and serve as a mature and proactive advisor to our leadership team to develop and execute our talent strategy across the organization.
• Work with our Chief Human Resources Officer to help define HR strategy in order to drive a culture of high employee engagement and accountability
• Develop a roadmap to lead the HRBP through rapid growth and ensure that the people, programs and processes necessary to scale are in place
• Reinforce Dialpad's performance based culture by overseeing company wide performance management, along with leading trainings, for both managers and employees in all business functions
• Serve as the escalation point for Employee Relations matters, as well as Performance Improvement Plans
• Lead the HRBP team, in partnership with organization leaders and to develop and maintain thoughtful and clear career ladders with competencies that will serve as a framework for hiring and promotions
• Drive measurable improvements to Dialpad's employee experience by developing effective programming to help address any themes highlighted our in eNPS surveys
• Work in partnership with our Learning & Development & People Operations teams in development of our talented workforce, designing effective onboarding and ongoing L&D programs for our global employees base

About You:

• Start-up growth company experience, ideally having scaled a global company beyond 1500+ employees
• 12+ years of HR experience, and 3+ years of HR leadership experience
• Trusted partner to leadership teams and a mentor to your direct reports
• Builder who excels at embedding stage appropriate infrastructure for a growing company
• Hands on experience designing strategies to address areas of opportunity regarding culture, learning and development, performance management and HR processes
• High level of autonomy, maturity and sound judgment
• Thrives in a fast paced, dynamic environment
• Optimistic, growth mindset problem solver, able to build strong relationships with leaders across the company
• Strategic thinker who can also execute on tactical necessities—no task is too large or too small.

Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn't hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.