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Senior Account Executive

We are Health Unlimited and we are looking for an ambitious and confident Senior Account Executive to join our busy team based in Soho, London. We are a global health consultancy and communications agency built by specialists with unmatched experience, perspective and expertise.

This role will be based within Rock Unlimited who are the Medical Education and Scientific Engagement specialists within Health Unlimited, combining a team of scientists proficient in delivering high quality content, training and education.

We are small, but entrepreneurial with a fast-paced, collaborative and proactive culture. For more than 25 years we have been driving results for companies. This is a great opportunity to build on your medical communications career.

Our clients:

We work for pharmaceutical, medical device and consumer health companies, government agencies, medical societies and advocacy organisations.

Please note that this is a hybrid role with 1 day a week in the office required.

Account responsibilities

  • Attending and writing up contact reports from client meetings
  • Client liaison and building strong relationships based on high quality client service and trust
  • Project status reports and other client administration
  • Event organisation, including on-site support (travel involved) and expert liaison
  • Liaison with suppliers, organising printing and production of materials
  • Close collaboration with editorial, creative and digital teams to deliver on the clients’ needs
  • Scientific/medical referencing
  • Management of knowledge databases
  • Development of client proposals with support from your Account Manager
  • Research for clients and new business pitches
  • Attending new business pitches when appropriate
  • Assisting account and writing team with day to day running of accounts

Financial responsibilities

  • Ensuring accounts are profitable and over-service is kept to a minimum
  • Budget management and cost tracking
  • Ensuring accurate and timely invoicing, budget tracking and reconciling by the team

Skills

  • Motivated self-starter with initiative to identify and push forward the actions required to support the team
  • Proficient in pharma approval systems
  • High attention to detail and quality control to ensure work delivered to client is at its highest standard
  • Confident and positive team player who works well under pressure and enjoys a challenge
  • Strong communication skills, both written and verbal

The benefits we offer focus on better balance between work and personal life, rewarding all our dedicated employees, rejuvenating health, body and mind and career development. We understand that our people are what makes us excellent, just a snapshot of the extensive benefits package we provide to support you includes:

  • Holiday Entitlement – 25 days per year, increasing by one day per year after two years of service (up to a maximum of 30 days per holiday year)
  • Purchase Holiday – opportunity to purchase up to five additional days of annual leave per year
  • Birthday Day off
  • Christmas Office Closure (usually three days) – separate to holiday entitlement
  • Flexible Bank Holiday Days
  • Volunteering Day
  • Enhanced Maternity/Paternity/Adoption benefits
  • Pension Contributions - in line with auto enrolment guidelines, 5% employee contribution and 3% employer
  • Electrical Car Scheme
  • Tastecard
  • Opportunity to Working Abroad (up to 4 weeks)
  • Long-Service Awards – at each five-year milestone
  • Healthcare cashback scheme
  • Social events

As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you’re just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Senior Account Executive, Health Unlimited

At Health Unlimited, we're on the lookout for an ambitious and confident Senior Account Executive to join our bustling team in Soho, London. As a leader in the global health consultancy and communications arena, we pride ourselves on our unmatched expertise and dedication to our clients. This role falls within Rock Unlimited, where our specialists in Medical Education and Scientific Engagement work collaboratively to provide high-quality content, training, and education. If you're looking to elevate your medical communications career, this position is your chance to shine! You'll get involved in managing client relationships, preparing project status reports, and even organizing events while collaborating closely with our editorial, creative, and digital teams. With 25 years of experience driving results for pharmaceutical, medical device, and consumer health companies, your contributions will truly make an impact. Plus, you'll enjoy a hybrid working model and a workplace culture that values both hard work and personal well-being. We're committed to supporting your professional development while promoting a healthy balance between work and life, offering an array of benefits like extra holiday days, Christmas office closure, and opportunities for social events. Join us at Health Unlimited, where each day presents a new challenge, and your talents will thrive in a supportive and vibrant environment.

Frequently Asked Questions (FAQs) for Senior Account Executive Role at Health Unlimited
What are the key responsibilities of a Senior Account Executive at Health Unlimited?

As a Senior Account Executive at Health Unlimited, your primary duties include managing client relationships, attending client meetings, and writing up detailed contact reports. You will also be responsible for project management, organizing events, and ensuring top-notch client service. Additionally, you will collaborate closely with various teams, assist with budget management, and contribute to new business proposals.

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What qualifications are needed to apply for the Senior Account Executive position at Health Unlimited?

To be considered for the Senior Account Executive role at Health Unlimited, candidates typically require relevant experience in account management, particularly in the pharmaceutical or healthcare sectors. A proven track record of client liaison and excellent communication skills are also essential. Familiarity with pharma approval systems and a strong attention to detail will greatly benefit potential candidates.

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What can I expect in terms of work culture as a Senior Account Executive at Health Unlimited?

At Health Unlimited, the work culture is fast-paced and collaborative, encouraging innovation and proactive problem-solving. As a Senior Account Executive, you will find yourself in an entrepreneurial environment where teamwork is valued, and your input is appreciated. We promote a good work-life balance, ensuring our employees feel supported both professionally and personally.

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Are there opportunities for career development as a Senior Account Executive at Health Unlimited?

Yes, Health Unlimited is committed to your professional growth. As a Senior Account Executive, you'll have access to various training sessions, mentorship programs, and career advancement opportunities. We believe that investing in our employees' development is crucial for both individual and company success.

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What benefits does Health Unlimited offer to its Senior Account Executives?

Health Unlimited offers a comprehensive benefits package for Senior Account Executives, including a generous holiday entitlement, flexible bank holidays, enhanced maternity/paternity benefits, and pension contributions. Other perks include a healthcare cashback scheme, long-service awards, and opportunities for social events, ensuring a well-rounded work experience.

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Common Interview Questions for Senior Account Executive
How do you handle difficult client interactions as a Senior Account Executive?

When faced with difficult client interactions, it's important to remain calm and composed. Firstly, listen to the client's concerns without interruption. Then, acknowledge their feelings and reiterate their points to show understanding. After that, propose practical solutions, ensuring you follow up until the issue is resolved. This approach builds trust and demonstrates your commitment to excellent client service.

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Can you describe a successful project you've managed as a Senior Account Executive?

In previous roles, I successfully managed a project that involved launching a new pharmaceutical product. I coordinated cross-functional teams, ensured timely communication between departments, and organized client meetings to keep them informed. This project not only met its deadlines but also received positive feedback from the client, demonstrating the significance of strong organizational and interpersonal skills.

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What strategies do you use for effective budget management?

Effective budget management involves meticulous tracking of expenses and frequent communication with your team. I usually start by establishing a clear budget plan at the project's outset, utilizing financial tracking tools to monitor expenditures regularly. By maintaining constant dialogue with relevant stakeholders, I ensure that any potential budget overruns are addressed quickly, keeping the project profitable.

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How do you prioritize tasks when managing multiple accounts?

Prioritization involves evaluating the urgency and impact of each task. I typically begin with a daily review of my tasks, categorizing them into high, medium, and low priority. Using project management tools helps me stay organized and see deadlines at a glance. This way, I can allocate my time and resources effectively, ensuring all accounts receive the attention they need.

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What skills make you an effective Senior Account Executive at Health Unlimited?

Being a successful Senior Account Executive requires a combination of strong communication, effective project management, and exceptional attention to detail. Additionally, displaying leadership qualities while collaborating with diverse teams is crucial. I also find that staying adaptable in a fast-paced environment allows me to address challenges promptly and fosters a proactive approach to client needs.

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How would you approach developing a new business proposal?

To develop a new business proposal successfully, I would start with thorough research on the prospective client and their needs. Then, I collaborate with the editorial and creative teams to create content that addresses these needs while showcasing our agency's capabilities. Additionally, incorporating data and case studies into the proposal can strengthen our case and appeal to potential clients.

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How do you keep yourself updated on industry trends relevant to your clients?

I subscribe to industry newsletters, engage in relevant webinars, and actively participate in networking events to keep abreast of emerging trends. This ongoing education helps me provide informed recommendations to clients and ensures that our strategies remain innovative and effective in the constantly evolving healthcare landscape.

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Can you share an experience that demonstrates your strong communication skills?

In one instance, I facilitated a meeting between our creative team and a client who had conflicting ideas about a project direction. I effectively articulated both sides' concerns, helping to bridge the communication gap. By fostering open dialogue, we reached a consensus and moved forward efficiently, showing how vital strong communication is in the role of a Senior Account Executive.

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What techniques do you use for scientific/medical referencing?

When it comes to scientific and medical referencing, I rely on reputable databases and peer-reviewed journals to source accurate information. I maintain organized notes throughout the project to cross-reference data efficiently. Additionally, I ensure that all references adhere to industry standards so that our materials are credible and uphold the highest level of quality for our clients.

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What do you believe is the most rewarding aspect of being a Senior Account Executive?

The most rewarding aspect of being a Senior Account Executive is the ability to see tangible results from my work. Whether it's a successful product launch or positively impacting a client's strategy, knowing that I played a part in those outcomes is incredibly fulfilling. Building lasting relationships with clients is also immensely gratifying, as it leads to continued collaboration and shared successes.

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Health Unlimited are an integrated healthcare communications agency, brimming with talent from diverse specialisms: PR, advertising, marketing, behaviour change, medical education, data, digital engagement, content and creative services. We are Fl...

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Full-time, hybrid
DATE POSTED
January 14, 2025

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