RN Clinical Liaison. Job in Mongo LilyLifestyle Jobs

As an RN Clinical Liaison at Heartland Hospice, you are responsible for ensuring effective and timely referral and intake processes. You'll complete admissions for referred patients, provide information regarding our hospice services, handle inquiries from referral sources, and develop patient care plans. Your role involves serving as an advocate for patients and collaborating with various healthcare settings, such as SNFs and hospitals, to share the essential benefits of hospice care.

To qualify for the RN Clinical Liaison position at Heartland Hospice, candidates must possess an RN license in their respective state, along with a minimum of two years of healthcare experience. Experience in hospice, clinical liaison roles, or positions such as case manager and discharge planner is highly preferred. Additionally, having a compassionate and empathetic nature toward clients and their families is essential to succeed in this role.

Heartland Hospice offers an attractive benefits package to RN Clinical Liaisons, including competitive pay, medical, dental, and vision plans, generous paid time off that increases with tenure, and 401(k) options. You'll also benefit from mileage reimbursement or a fleet program, wellness resources, career advancement opportunities, and access to a financial assistance program to support teammates in need.

Heartland Hospice is dedicated to the growth and professional development of RN Clinical Liaisons. We offer ongoing training sessions and access to resources aimed at improving your skills and expanding your knowledge of hospice and palliative care. Additionally, there are numerous opportunities for career advancement throughout our broad network across the United States, encouraging personal and professional growth within our supportive company culture.

A successful RN Clinical Liaison at Heartland Hospice should possess a strong hospice heart, characterized by compassion, kindness, and empathy toward patients and their families. Effective communication skills are essential, as is the ability to navigate various clinical settings and develop rapport with healthcare professionals. Candidates who are proactive, organized, and who demonstrate a commitment to providing personalized care will excel in this role.

When answering this question, express your passion for hospice care and its essential role in supporting patients and families during challenging times. Highlight your desire to contribute positively to the community and your understanding of the impact of compassionate care in hospice settings.

In your response, discuss specific experiences where you have developed or contributed to patient care plans. Emphasize your collaboration with families and healthcare professionals and how you ensured that patients' individual needs were met throughout the process.

Provide insights into your approach for sensitive conversations, emphasizing empathy and active listening. Share an example of how you comforted families while providing clear information about hospice options, ensuring they felt supported during tough discussions.

Discuss your methods for conducting in-services or presentations to healthcare professionals, underscoring the importance of evidence-based information and real-life examples to engage your audience. Mention how you address misconceptions about hospice care to foster understanding and collaboration.

Share specific time management strategies you employ, such as prioritizing tasks and utilizing tools for organization. Highlight your experience in maintaining efficiency while ensuring that every patient receives the attention they deserve during the intake process.

Address potential challenges, such as navigating emotional situations with families or balancing administrative responsibilities with patient interactions. Share how you overcome such difficulties by utilizing strong communication skills and support from your team.

When answering, detail a specific situation where you encountered a disagreement with a referral source. Explain how you approached the conflict constructively, fostering open communication, and finding alternative solutions that benefited the patient.

Emphasize your commitment to continual learning by mentioning resources such as professional organizations, workshops, or conferences that you engage with. Highlight how staying informed enhances your ability to provide quality care and advocate effectively for patients.

Illustrate the importance of teamwork in your response, as the RN Clinical Liaison collaborates with many healthcare professionals. Discuss how building strong relationships and effective communication within your team promotes a unified approach to patient care.

Here, convey your passion for making a difference in patients' lives and supporting families during significant transition periods. Sharing personal anecdotes highlighting positive outcomes can vividly illustrate the rewarding nature of this role.