Senior DevOps Engineer

As a Senior DevOps Engineer at Heidi, your primary responsibilities include designing secure Azure infrastructures, managing containerized services with Kubernetes, implementing observability systems using Datadog, and establishing Site Reliability Engineering (SRE) practices. You will also lead incident response processes, enforce security best practices, and manage infrastructure as code with Terraform, ensuring our AI healthcare solutions are scalable and efficient.

To apply for the Senior DevOps Engineer role at Heidi, you should have strong experience with cloud infrastructure (specifically Azure), along with hands-on expertise in Kubernetes and observability tools like Datadog. You should also be adept in SRE practices, Infrastructure as Code using Terraform, and CI/CD pipelines. Preferred qualifications include Azure certifications and experience in the healthcare industry.

The Senior DevOps Engineer role at Heidi directly contributes to improving healthcare by building and maintaining reliable cloud infrastructures that power our AI-driven healthcare solutions. Your work in streamlining operations and enhancing system reliability plays a key role in ensuring clinicians can focus on patient care rather than administrative tasks.

Heidi offers a flexible work environment with a hybrid model, allowing you to work from home or in our vibrant offices in Sydney or Melbourne. You'll be part of a world-class team of engineers and healthcare professionals, all dedicated to creating innovative solutions in a dynamic startup atmosphere. The team culture encourages collaboration, creativity, and communication.

The Senior DevOps Engineer position at Heidi is unique because it combines cutting-edge technology with a meaningful mission in healthcare. Unlike traditional tech roles, you'll be contributing to projects that have the potential to revolutionize patient care while working in a fast-paced startup environment that encourages setting ambitious goals and achieving extraordinary results.

When answering this question, focus on your specific experiences with cloud infrastructures, particularly Azure. Highlight projects where you designed or managed cloud environments, emphasizing any relevant tools or practices like security measures, performance optimizations, or scalability efforts.

In your response, outline your methodology for implementing and managing applications in Kubernetes. Discuss how you approach deployment strategies, scaling, monitoring, and troubleshooting in a containerized architecture to ensure reliability and performance.

Focus on your strategies for maintaining security in cloud environments. Discuss best practices like implementing access controls, using tools for monitoring and compliance, and understanding frameworks like HIPAA, especially as they relate to healthcare.

Share a specific incident that posed significant challenges, detailing the steps you took to manage it. Highlight any lessons learned related to incident response and continuous improvement, demonstrating your ability to drive quality enhancements post-incident.

Explain your experience with observability tools, like Datadog, and why you value them. Discuss how they contribute to infrastructure monitoring, application performance, and overall system reliability, including examples from your past work.

Here, detail your experiences using tools like Terraform for Infrastructure as Code. Describe how you implement IaC to streamline deployments, maintain consistency, and manage resources effectively, including any best practices you adhere to.

In your answer, describe your experience with CI/CD tools and processes. Focus on how you design, implement, and optimize CI/CD pipelines to accelerate development cycles while ensuring code quality and reducing deployment risks.

Discuss your methods for staying informed about developments in the DevOps field. This could include participating in communities, following relevant blogs, attending conferences, or dedicating time to personal projects that leverage new technologies.

Specify which key performance indicators (KPIs) you focus on for assessing infrastructure reliability, such as uptime percentages, error rates, and response times. Discuss how you use these metrics to enhance system performance and reliability.

When answering this question, emphasize your communication skills and ability to bridge technical and non-technical perspectives. Share strategies you use to present data, articulate the benefits of technical decisions, and foster collaboration among team members.