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Platform Engineer

We're building a new healthcare clearinghouse

In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. A small group of legacy clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers.

Stedi is building the world’s only API-first clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions.

Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $92 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.

What we’re looking for 

Stedi is the world’s only API-first clearinghouse. By offering a modern API interface for running eligibility checks, processing claims, and ingesting ERAs, healthcare technology businesses can exchange transactions with payers without dealing with the EDI protocol or carrier-specific connectivity.

As we continue to scale, we are seeking an experienced Platform Engineer to join our Platform Team. This team is at the core of our infrastructure, responsible for managing multiple AWS Organizations and providing the foundational tools and services that enable our engineering teams to build reliable, secure, and compliant applications.

The Platform Team’s responsibilities span a wide range of areas, including:

  • The infrastructure AWS our engineering teams rely on.

  • Authentication services for our customers.

  • Management of our GitHub organization and IT operations.

  • Supporting compliance efforts to ensure alignment with industry standards (SOC, HIPAA, HiTrust).

As a Platform Engineer, you will play an active role in managing, improving, and automating processes across these areas. Your contributions will help ensure the seamless operation of our platform while enabling teams across the organization to innovate and deliver at scale.

How we build

  • We use AWS exclusively for our customer-facing backend infrastructure. We use tools like GitHub, Stripe, and PagerDuty, but all of our application work happens on AWS. 

  • We use serverless technologies almost exclusively: Lambda, API Gateway, SQS, SNS, DynamoDB, Aurora Serverless,  and more. We don’t run a single server.

  • We use CDK (TypeScript) to define infrastructure as code.

  • We have a strong preference for using AWS products over 3rd party solutions. This simplifies vendor management, compliance and ensures we can benefit from the integration capabilities and innovations that AWS provides us with now, and in the future.

What you'll do

  • Maintain, operate, and extend our foundational authentication and user management services to ensure scalability, reliability, and secure integration across the platform.

  • Oversee high-priority dependency upgrades by managing Renovate and GitHub Dependabot to ensure platform stability, and to stay current with the latest libraries and frameworks.

  • Help maintain and improve our unique multi-tenant AWS organization using Service Catalog, CloudFormation, and CDK, enforcing security controls, and ensuring strong tenant isolation.

  • Use tools like Opal and Okta to streamline and manage staff IT operations, including provisioning access, identity lifecycle management, permissions management, and more

  • Collaborate with product teams to integrate and improve our customer facing authentication services built using Lamda, DynamoDB and Amazon Verified Permissions. 

Who you are 

  • 4+ years of engineering experience. Experience in regulated industries (e.g. healthcare, finance) is a plus.

  • 3+ years working with AWS services.

  • Proficiency in TypeScript. Rust experience is a plus (but not required).

  • Committed to working with AWS serverless offerings in a production environment utilizing infrastructure as code.

  • Familiarity setting up compliance and governance services like AWS Organizations, AWS CloudTrail, AWS Config, Security Hub, and GuardDuty.

  • Ability to prioritize your work based on the needs of the business and the customers.

  • High bandwidth; ability to pay thoughtful attention to many areas simultaneously.

  • Ability to context switch throughout the course of the day or week as priorities shift

  • Philosophical alignment with the Stedi Standards and the Unwritten laws of engineering.

At Stedi, we're looking for people who are deeply curious and aligned to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description.

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What You Should Know About Platform Engineer, Stedi

At Stedi, we’re excited to announce an opening for a Platform Engineer as we build the future of healthcare clearinghouses! As the only API-first clearinghouse, we’re revolutionizing how healthcare technology businesses exchange crucial transactions like claims and eligibility checks. With an enthusiastic team at the core of our company, our Platform Team plays a vital role in managing our AWS infrastructure, ensuring that our engineering teams can develop reliable applications securely and efficiently. Your expertise as a Platform Engineer will help enhance our foundational authentication services and manage our GitHub organization while supporting compliance efforts to align with standards like SOC and HIPAA. You'll have the chance to work exclusively in AWS, utilizing serverless technologies like Lambda and DynamoDB. Strap in for a journey where you will not only maintain but also innovate our processes, ensuring seamless operations for our internal teams and ultimately benefiting our customers in the healthcare sector. With $92 million in funding and a partnership with top investors, we foster an environment that values creativity, teamwork, and a passion for automation. Join us at Stedi, where your skills can shine and make a difference in improving healthcare technology through efficient processes and API-driven interactions. We can’t wait to see how you contribute to our mission and culture as we grow together!

Frequently Asked Questions (FAQs) for Platform Engineer Role at Stedi
What are the key responsibilities of a Platform Engineer at Stedi?

As a Platform Engineer at Stedi, your main responsibilities include maintaining and scaling foundational authentication services, overseeing dependency upgrades, and managing the multi-tenant AWS organization. You will also collaborate with product teams to enhance customer-facing authentication services and ensure compliance with industry standards, providing a critical role in our infrastructure and development processes.

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What qualifications are required for the Platform Engineer position at Stedi?

Stedi requires candidates to have at least 4 years of engineering experience, with a focus on AWS services for 3 years. Proficiency in TypeScript is essential, and experience in regulated industries such as healthcare is a plus. A strong understanding of serverless architecture and infrastructure as code practices is also necessary to succeed in this role.

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What technologies will I work with as a Platform Engineer at Stedi?

As a Platform Engineer at Stedi, you'll primarily work with AWS services, leveraging tools like Lambda, API Gateway, and DynamoDB. You will also manage GitHub operations and utilize TypeScript for defining infrastructure as code using CDK. Knowledge of Rust can be beneficial but isn't a requirement to thrive in this role.

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How does Stedi support compliance efforts for Platform Engineers?

At Stedi, Platform Engineers play an active role in supporting compliance by managing services like AWS Organizations, AWS CloudTrail, and Security Hub. You will work to enforce security controls, ensure tenant isolation, and maintain alignment with necessary industry standards such as SOC, HIPAA, and HiTrust, which are crucial for operating in the healthcare space.

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What is the work culture like at Stedi for a Platform Engineer?

The work culture at Stedi emphasizes collaboration, creativity, and continuous improvement. As a Platform Engineer, you'll find an environment that encourages innovation and automation. We value deep curiosity and alignment with our Stedi Standards, which fosters teamwork and a commitment to excellence as we strive to improve healthcare technology.

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Common Interview Questions for Platform Engineer
Can you explain your experience with AWS services relevant to the Platform Engineer role?

When answering this question, focus on specific AWS services you’ve worked with, detailing any projects where you utilized those services. Share your familiarity with serverless technologies, infrastructure as code practices using CDK, and how these experiences relate to maintaining scalable solutions.

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How do you manage compliance and security within cloud infrastructure?

Discuss your experience with compliance frameworks and AWS services that support security, such as AWS Organizations, CloudTrail, and Security Hub. Elaborate on specific strategies you've implemented to ensure compliance and security in previous roles.

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What strategies do you employ for handling dependency upgrades in your projects?

Outline your approach to managing dependencies effectively, including using tools like Renovate and Dependabot. Share experiences where you ensured stability and applied best practices for upgrading libraries and managing breaking changes.

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Can you provide examples of how you've automated processes in your previous work?

Provide concrete examples of tasks you automated, detailing the tools and methods used. This could include anything from CI/CD pipelines to infrastructure automation and how these improvements contributed positively to your team's productivity.

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How do you ensure effective collaboration with product teams at Stedi?

Discuss your experience in working cross-functionally with product teams, emphasizing communication tools, collaborative processes, and how you align technical goals with product development. Illustrate how you've fostered relationships that drove project success.

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What experience do you have with serverless architectures?

Highlight your projects involving serverless technologies, including specific services like Lambda and DynamoDB. Explain the advantages of serverless architecture that you've witnessed in scalability, cost, and efficiency.

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What steps do you take when prioritizing tasks in a fast-paced environment?

Describe your approach to task prioritization, including methodologies such as Agile. Share tools or frameworks you employ to stay organized and ensure the most critical tasks align with business and customer needs.

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What interests you about working at Stedi as a Platform Engineer?

Express enthusiasm for Stedi's mission and how the role aligns with your skills and career goals. Mention specific aspects such as the API-first approach, innovative culture, or commitment to automation that excite you about this opportunity.

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How would you demonstrate your philosophical alignment with Stedi’s Standards?

Discuss specific values from Stedi's Standards that resonate with you, sharing examples of how you've embodied these values in your prior roles. Emphasize the importance of fostering an inclusive and collaborative work environment.

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How do you stay current with emerging technologies in cloud engineering?

Share your approach to continuous learning, including following industry news, participating in webinars, or engaging in professional communities. Mention any relevant certifications or courses you've pursued to deepen your expertise.

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Full-time, remote
DATE POSTED
December 10, 2024

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