Senior CRM Executive - 3 months Fixed Term Contract
Senior CRM Executive
đ Full time, 3 month fixed term contract
đ UK, Remote
đ° ÂŁ40K-ÂŁ45k
Why Hertility?
Hertility Health is transforming womenâs health, putting fertility and reproductive care at the forefront of conversation and care. Weâre the only CQC-approved provider offering at-home hormone health, fertility testing, and end-to-end clinical support. đ
Our mission is powerful yet simple: to give women the tools they need to manage their health from menstruation through menopause, with expert support every step of the way. â€ïž
Why Youâll Love This Role
As a Senior CRM Executive youâll play an integral role in our growing company.
In this role, you will be at the heart of execution, ensuring campaigns are brought to life with precision and efficiency. If youâre passionate about making a difference in womenâs health, this role is for you! đž
What Youâll Be Doing đ
- Build, test, and execute CRM campaigns and workflows in Braze, including complex canvases and audience segmentation.
- Collaborate with the Senior CRM Manager and squad members (Designer and Copywriter) to deliver personalised, on-brand messaging that aligns with squad objectives.
- Optimise onboarding, nurture and conversion sequences to drive acquisition.
- Support retention efforts through lifecycle campaigns, including post-results to care plan journeys.
- Contribute to the referral programme by implementing and refining digital refer-a-friend campaigns.
What Weâre Looking For đŻ
Youâll thrive if youâre passionate about fertility and reproductive health and bring:
đ Relevant Experience: Proven experience working with Braze, including campaign building, canvas workflows, and audience management.
đĄ Design: Proficiency in HTML for email design and development.
đ CRM Skills: A solid understanding of CRM strategies, lifecycle marketing, and customer segmentation.
đ Team Work: Strong organisational skills and the ability to thrive in a fast-paced, collaborative environment.
Your Team đȘđŒ
You will be working and reporting directly to our Senior CRM Manager - Melanie Nordman. Youâll also work with the growth and marketing team, our Founders and across our whole business.
Our Culture & Values đ
At Hertility, weâre all about ovary-acting with purpose! We believe in a world where every womb has access to the healthcare it needs. Weâre bold, focused, dependable and proudâlifting each other up, working with heart and staying true to our mission.đȘ
Diversity & Inclusion
Just like the diversity in every cell, Hertility thrives on a range of perspectives and experiences. Weâre proud to be an equal opportunity employer and celebrate the unique contributions each team member brings to our work. đ
Ready to Apply? đ
- Apply by: Friday 3rd January 2025
- Interviews Begin: from Monday 6th January 2025. We will conduct a 15 minute phone interview, followed by a competency based interview with Melanie Nordman- our Senior CRM Manager and our final stage will be with Lucy Button- our VP of Growth. Any questions or adaptations needed please let us know.
- Start Date: From Monday 20th January 2025
If youâre excited to be part of a team thatâs redefining womenâs health, apply now! We canât wait to meet you. đ
Perks & Benefits đ
đŽ 33 Days of Paid Leave: Includes public holidays, plus discretionary additional time off between Christmas and New Year. This is pro-rated if youâre not full time.
đ» Company Laptop: The tech you need to succeed!
đ Fully Remote: Work from anywhere with the flexibility to do what matters most to you.
đ Flexible Working Hours: We trust our team to manage their time and deliver results.
đŒ Pension Scheme: 5% employer contribution salary sacrifice pension with a 4% employee match.
đ Mental Health Support: In house counselling available anytime.
đ©ș Free Hertility Services: Complimentary hormone and fertility tests for you, plus discounts for friends and family.
đ¶ Enhanced Parental Leave & First-Time Parents Benefits: Support through all stages of family life.
đ©ž Menstrual Leave: Supporting health and wellbeing.
đ° Financial Advisor Access: Get guidance on financial planning.
đ Work from Anywhere: Enjoy one full month each year to work from anywhere in the world!
Average salary estimate
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As a Senior CRM Executive with Hertility, you will take on a crucial role in shaping our messaging and communications as part of a dynamic and innovative team focused on transforming womenâs health. With a full-time, three-month fixed-term contract, this opportunity allows you the freedom to work remotely while contributing to impactful projects that advance reproductive health care. You'll dive right into building, testing, and executing robust CRM campaigns using Braze, all while collaborating closely with our talented Designer and Copywriter to ensure that our messaging is both personalized and aligns perfectly with our marketing objectives. You will have the chance to optimize onboarding and conversion sequences that drive acquisition and bolster retention through strategic lifecycle campaigns. Not only will you be enhancing user experiences, but you'll also contribute to our referral program by refining our digital refer-a-friend initiatives. Your experience with Braze and a solid understanding of CRM strategies will be key, and weâre excited about your passion for fertility and reproductive health. At Hertility, we pride ourselves on fostering a team-oriented environment where every member contributes to our mission. If you're ready to make a difference for women everywhere, this role is tailor-made for you!
Hertility Health is on a mission to revolutionize the world of reproductive health.
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