About Us
Highland Electric Fleets’ electrification-as-a-service (EaaS) model aims to make electric school buses and other clean heavy duty vehicles attainable for every district across the US and Canada. Our turnkey solution tackles financing, vehicle procurement, infrastructure upgrade and maintenance to create a reliable and affordable fleet for our customers.
We know that cleaner buses create healthier communities and it’s our mission to eliminate the barriers to better student health and cleaner air - just 10 electric buses will reduce the pediatric asthma risk for 1,500 students!*
We are looking for candidates that want to help support this mission…
*Source: American Journal of Respiratory and Critical Care Medicine. Based on estimates for Highland customer with large fleet
Summary:
Creating unparalleled customer trust is core to Highland’s mission to make the switch to electric vehicles as easy as possible for our customers.
The Senior Customer Success Manager (CSM) is a seasoned customer success professional responsible for cultivating and maintaining strong customer relationships post sale, ensuring high levels of customer satisfaction leading to high retention and loyalty.
What You Can Expect from Highland:
· Competitive base salary and performance-based bonus program
· A supportive, highly collaborative, team-oriented environment
· Opportunities to make a difference, be heard, add value, and be recognized
· Growth and development with a leader in this new and exciting industry
· Ability to work with bright, innovative, and forward-thinking colleagues
· Health, Vision, and Dental coverage for employees & their dependents
· Life insurance, public transportation assistance
· Generous Paid Time Off
· 401(k) program and company match
Highland Electric Fleets provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Highland Electric Fleets complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join the Atlanta Botanical Garden as a Guest Experience Associate to welcome and assist visitors in creating memorable experiences.
Join Roadsurfer's Fleet Management team as an intern and help deliver fantastic customer support while enjoying a flexible work environment.
Join VEG as a Customer Experience Coordinator to elevate the customer journey in a pioneering veterinary emergency care environment.
Join Dayton Freight as a Customer Service Representative, where you'll play a vital role in ensuring customer inquiries are handled efficiently and effectively.
Join MJHS as a Wound Care RN Supervisor where you can make a lasting impact on the community while doing what you love.
Become a vital part of Edupoint as a Customer Resource Center Specialist I, delivering exceptional technical support for the Synergy® product suite to K-12 schools.
Join Busey Bank as a Relationship Banker II, where you'll enhance customer relationships and assist with their banking needs through personalized service.
Become a crucial advocate for patients as an Rx Onboarding and Care Coordinator at Scholar Rock, a pioneering biopharmaceutical company.
uBreakiFix by Asurion is seeking a Lead Retail Sales Technician dedicated to exceptional customer service and tech repair expertise.
Become part of Vertiv, a global leader in infrastructure technologies, where you will support critical applications in data centers and more.
Join AlphaGraphics as a Retail Customer Service Representative and be the face of our local business while providing exceptional service.
Become a part of GameStop’s mission to enhance gaming experiences while managing store operations as an Assistant Store Manager.
Join GoodTime as a Contract Customer Success Manager, where you'll enhance customer experiences and drive product adoption in a dynamic environment.
Subscribe to Rise newsletter