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Lead Engineer

About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.


Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/


Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.


Scale at HighLevel:

We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage


About the Role:

Seeking a Full Stack Developer with a minimum of 4+ year's hands-on experience in Node.js and Vue.js (or React/Angular). You will be instrumental in building cutting-edge, AI-powered products.


Team-Specific Focus Areas:

Conversations AI:

-Develop AI solutions for appointment booking, forms filling, sales, and intent recognition

-Ensure seamless integration and interaction with users through natural language processing and understanding

Workflows AI:

-Create and optimize AI-powered workflows to automate and streamline business processes

Voice AI:

-Focus on VOIP technology with an emphasis on low latency and high-quality voice interactions

-Fine-tune voice models for clarity, accuracy, and naturalness in various applications

Support AI:

-Integrate AI solutions with FreshDesk and ClickUp to enhance customer support and ticketing systems

-Develop tools for automated response generation, issue resolution, and workflow management

Platform AI:

-Oversee AI training, billing, content generation, funnels, image processing, and model evaluations

-Ensure scalable and efficient AI models that meet diverse platform needs and user demands


Responsibilities:
  • REST APIs - Understanding REST philosophy. Writing secure, reusable, testable, and efficient APIs.
  • Database - Designing collection schemas, and writing efficient queries
  • Frontend - Developing user-facing features and integration with REST APIs
  • UI/UX - Being consistent with the design principles and reusing components wherever possible
  • Communication - With other team members, product team, and support team


Requirements:
  • Expertise with large scale Conversation Agents along with Response Evaluations
  • Good hands-on experience with Node.Js and Vue.js (or React/Angular)
  • Experience of working with production-grade applications which a decent usage
  • Bachelor's degree or equivalent experience in Engineering or related field of study
  • 4+ years of engineering experience
  • Expertise with MongoDB
  • Proficient understanding of code versioning tools, such as Git
  • Strong communication and problem-solving skills


EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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CEO of highlevel
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Shaun Clark
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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Lead Engineer, highlevel

HighLevel is on the lookout for a passionate Lead Engineer based in Delhi! In this pivotal role, you'll be diving deep into the world of full-stack development, specifically focusing on Node.js and Vue.js (or React/Angular). With your 4+ years of hands-on experience, you'll contribute significantly to our cutting-edge AI-driven products. Imagine being at the forefront of technological innovation, where you'll develop AI solutions that enhance customer experiences like booking appointments and utilizing workflows to streamline business processes. Your expertise will support our diverse customer base, which spans over 60K agencies and 500K businesses globally. You will work closely with our dedicated team to create and optimize seamless interactions, focusing on voice AI technologies for high-quality communication. At HighLevel, we maintain a strong culture emphasizing creativity, collaboration, and work-life balance. If you’re excited to build REST APIs, design efficient database queries, and develop user-friendly features, we want to hear from you! Join us in empowering businesses worldwide by leveraging technology to meet their marketing goals, all while enjoying the perks of working with a talented team that values diversity and innovation.

Frequently Asked Questions (FAQs) for Lead Engineer Role at highlevel
What are the responsibilities of a Lead Engineer at HighLevel?

As a Lead Engineer at HighLevel, you'll be responsible for building scalable, AI-powered products. Your main duties will include developing AI solutions for appointment booking and workflows, optimizing voice AI technology for quality communication, and creating REST APIs that are secure and efficient. You'll work collaboratively with your team to ensure a seamless user experience while also focusing on database design and UI/UX consistency.

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What qualifications are needed for the Lead Engineer position at HighLevel?

To qualify for the Lead Engineer role at HighLevel, you should have a bachelor’s degree in Engineering or a related field. Additionally, you'll need 4+ years of engineering experience, particularly with Node.js and Vue.js (or other frameworks like React/Angular). A strong understanding of MongoDB and experience with production-grade applications are essential, along with problem-solving skills and excellent communication abilities.

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What technologies will a Lead Engineer work with at HighLevel?

In the Lead Engineer position at HighLevel, you'll be primarily working with Node.js and Vue.js (or React/Angular) to develop full-stack applications. You'll also delve into AI technologies that enhance customer experiences through conversation agents, voice interactions, and workflow automation. Familiarity with MongoDB and coding versioning tools like Git will also be crucial parts of your daily work.

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How does HighLevel support a healthy work-life balance for its Lead Engineers?

HighLevel is committed to fostering a healthy work-life balance for all employees, including Lead Engineers. We encourage flexible work arrangements and promote a culture that values collaboration and creativity. Our emphasis on remote and in-office opportunities allows team members to choose what works best for them, ensuring everyone can thrive both professionally and personally.

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How does HighLevel foster diversity within the Lead Engineer role?

At HighLevel, we believe that diversity makes our organization stronger. We actively promote inclusive hiring practices for the Lead Engineer position, evaluating candidates based solely on their skills, abilities, and qualifications. Our team is committed to creating an environment where talented individuals from all backgrounds can flourish, ensuring that everyone feels treasured and welcomed for their unique perspectives.

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Common Interview Questions for Lead Engineer
Can you describe your experience with Node.js and how it relates to your role as a Lead Engineer?

When answering this question, be specific about your projects using Node.js. Detail the types of applications you've built, your experience with implementing REST APIs, and how Node.js fits into your full-stack development process. Highlight your ability to create secure, reusable code while working in team settings.

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How do you approach developing AI solutions for business processes?

Discuss your thought process for understanding business needs and translating them into technical AI solutions. Mention any frameworks or methodologies you employ, and provide examples of successful AI implementations you've worked on, particularly in automation or enhancing user interaction.

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What steps do you take to ensure seamless integration of voice AI technology?

Explain your methodology for integrating voice AI, including how you optimize for low latency and high-quality interactions. Share your experiences with fine-tuning voice models and detail any challenges you’ve encountered and how you overcame them.

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How do you manage collaboration among cross-functional teams?

Discuss specific strategies you've used to facilitate communication and collaboration within cross-functional teams. Emphasize the importance of having regular touchpoints and being open to feedback, as well as sharing examples of how effective collaboration led to successful project outcomes in past roles.

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What is your approach to designing efficient database schemas?

Talk about your experience with designing collection schemas and writing queries. Provide an example of a project where you had to optimize database structures for performance and detail how you assessed and improved query efficiency.

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Can you give an example of a challenging technical problem you solved?

Be prepared to share a concrete example that showcases your problem-solving skills as a Lead Engineer. Describe the problem, your approach to troubleshooting, the tools you utilized, and the final outcome. Highlight the impact of your solution on the project.

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How do you ensure that your code is secure and efficient?

Explain your coding practices that focus on security and efficiency, such as input validation, using libraries or frameworks that prioritize security, and writing well-documented code. You can also mention tools or methodologies you utilize, like code reviews and automated testing.

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What strategies do you use for version control in your projects?

Discuss your experience with Git and other version control tools. Explain how you manage branching strategies, commit messages, and collaboration with teammates to ensure a smooth and organized code development process.

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How do you stay current with the latest trends in full-stack development?

Share your strategies for keeping up with industry trends, such as following influential blogs, participating in developer communities, attending conferences, or taking online courses. Emphasize your commitment to continuous learning as a key part of your professional development.

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What do you believe is the key to a successful engineering team?

Articulate your thoughts on team dynamics and what components make an engineering team successful. Discuss the importance of open communication, shared goals, mutual respect, and a culture that encourages innovation and collaboration.

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Full-time, remote
DATE POSTED
January 6, 2025

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