Engineering Manager, Events

As the Engineering Manager for Events at Hightouch, your primary responsibilities will include leading a team of talented engineers in optimizing event collection and identity resolution services. You will focus on scaling our event processing capabilities, addressing performance challenges in distributed systems, and collaborating closely with product and design teams to implement user-requested features. Furthermore, you will be tasked with improving the reliability and reducing latency in our event processing workflows.

Ideal candidates for the Engineering Manager position at Hightouch should demonstrate a strong leadership track record, with a proven ability to drive impactful technical projects. A solid engineering background, especially in distributed systems and high-volume data processing, is crucial. Applicants should also possess the ability to make pragmatic architectural decisions and be comfortable with first-principles thinking. Experience in scaling systems and a track record of fostering a culture of excellence among engineering teams will be highly valued.

At Hightouch, the Engineering Manager for Events will handle exciting projects revolving around enhancing our event processing capabilities. This includes optimizing algorithms and data structures for identity resolution, streaming events with low latency, and developing new features based on customer feedback. You will lead initiatives that require innovative thinking to solve complex problems, while ensuring that our infrastructure can handle ever-increasing data volume efficiently.

Hightouch prides itself on a positive work culture that values compassion, efficiency, and specific ownership. We strongly believe in empowering our engineers to take charge of their work and contribute meaningfully to our mission. Collaboration is key, and we promote open communication and respect among team members. Our remote-friendly environment allows for flexibility while fostering a strong sense of belonging within the team.

Hightouch supports professional growth for Engineering Managers through true technical ownership, allowing them to shape core systems while tackling challenging problems. We value continuous learning and encourage our team members to push their limits. Competitive compensation packages including equity options and a supportive management team dedicated to personal and professional development further enhance growth opportunities.

When discussing team management, emphasize your philosophy on empowering team members and cultivating a collaborative environment. Highlight examples of how you've motivated engineers to take ownership of their work and fostered a culture of open communication.

Prepare to share specific examples of complex challenges you’ve faced and successfully resolved. Discuss the methodologies you employed (such as first-principles thinking), the teamwork involved, and the impact your solution had on the project or company goals.

Outline your systematic approach to scaling distributed systems, focusing on architecture design, performance optimization, and robust testing. Reference tangible experiences where your strategies produced measurable improvements in system efficiency.

Share a detailed narrative of your role in a significant project, emphasizing how you identified needs, gathered the team, and navigated challenges to successfully implement the solution. Highlight key milestones, teamwork, and your leadership style.

Explain your prioritization process, focusing on your criteria for assessing project importance and urgency. Discuss how you align these priorities with overall business objectives while ensuring your team has the resources to deliver.

Discuss your deep understanding of system architecture, data flow, and potential bottlenecks. Share insights on techniques you've used to achieve low latency and how you balance this with reliability and performance.

Explain your methods for cultivating a high-performance culture. Highlight your commitment to mentorship, recognition of achievements, providing constructive feedback, and encouraging professional development.

Be prepared to discuss specific experiences related to identity resolution challenges. Explain how you approached algorithm improvements and what the outcomes were, showcasing your technical knowledge and leadership skills.

Share your strategies for professional growth, such as attending conferences, participating in online forums, and continuous education. Discuss how you implement learned best practices into your team's workflow.

Emphasize the importance of customer feedback in shaping product features and driving innovation. Provide examples of how you've integrated customer insights into your strategies to enhance product performance.