Job details

Payment Processor

Job DescriptionThe Mortgage Payment processor is responsible for the processing and reconciling of all loan payments/payoffs received by Direct Mail, Lockbox, Western Union, ACH and Credit Card. This also includes the non cash removal of loans from the Mortgage loan servicing system.What Will I Be Doing?• Processing Loan Payments ( Direct mail, Lockbox, Western Union, ACH, Aruba and Credit Card)• Processing returned items (NSF Drafts, NSf Checks, NSF Western Union payments, Credit Card Declilnes and Misapplied payments).• Processing refund checks for paid in full loans and overdraft fees.• Processing CC chragebacks, consistis of research and disputing.• Processing change forms for non-cash removal of loans in the Mortgage Servicing system: Cancellations, Defaults, Equity trades, Corrections, Bankruptcies, Recalls, Resale/Repurchases, Reinstatements and Settlements.• Processing and maintaining the CC recurring payments daily file, making sure LSAMS and Payeezy reflect the same amounts.• Prepare wires to move the funds to the correct investor accounts.• Prepare and reconcile the daily cash sheet for Accounting.• Prepare the weekly Deedback report.• Reconciling payment conditions.• Collaborate with accounting to reconcile out of balance conditions in daily work.• Complete special project assigned by Management.Why Team Members Like Working for Us:• Generous earnings package with a base rate with bonus potential.• Outstanding health care options that all employees are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).• Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.• Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.• 401K which HGV will match up to 4% annually• Internal career mobility with a growing company.• Industry-leading training, top notch technology and continuous support.• And so much more!QualificationsWhat We Are Looking For:• High School diploma or equivalent.• 1-2 years mortgage banking, teller, cashiering, bookkeeping.• Knowledge of Bluegreen Investors. Knowledge of 5 items required for check to be negotiable.• Servicing System Knowledge and Loan Servicing Knowledge.• 10-key calculator input and computer system literacy, Excel. Must be detail oriented, strong organizational and data entry skills.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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What You Should Know About Payment Processor, Hilton Grand Vacations

Are you ready to take your career to the next level as a Payment Processor with an industry leader based in Boca Raton, FL? In this pivotal role, you'll be at the forefront of analyzing and reconciling loan payments through a variety of channels, including direct mail, Lockbox, Western Union, ACH, and credit card solutions. Your day-to-day responsibilities will involve processing returned items, managing refunds for completed loans, and handling chargebacks that require in-depth research and effective disputing strategies. Collaborating with the accounting team, you'll help reconcile any discrepancies and prepare weekly reports to keep everything in perfect balance. Furthermore, your input will help us maintain a seamless payment processing experience while also handling the non-cash removal of loans in our Mortgage Servicing system. Our commitment to our employees means you’ll enjoy a generous earnings package, outstanding health care benefits from day one, and opportunities for personal growth through our unique Go Hilton Team Member Travel Program. If you're detail-oriented with strong organizational skills and have experience in mortgage banking or bookkeeping, this is your chance to shine at a company that truly values diversity and teamwork. Join us, and let's redefine the payment processing landscape together!

Frequently Asked Questions (FAQs) for Payment Processor Role at Hilton Grand Vacations

What are the primary responsibilities of a Payment Processor at your company?

As a Payment Processor, your main responsibilities include processing various loan payments, handling returned items, and preparing refund checks. You'll also manage chargebacks, maintain accurate financial records, and work closely with the accounting team to resolve any discrepancies to ensure smooth operations.