Payor Implementation Manager (Remote)

As a Payor Implementation Manager at Homeward, your main responsibilities include managing deployment processes, developing implementation plans, serving as a liaison between stakeholders, and ensuring that new payor partnerships are launched smoothly. You'll need to engage effectively with both internal teams and external partners to drive project success.

To qualify for the Payor Implementation Manager role at Homeward, you should have at least 5 years of experience in project management, preferably in healthcare. A strong understanding of value-based care models and payor relationships is crucial, along with excellent organizational and communication skills.

Homeward supports rural healthcare by enhancing access and quality through its Homeward Navigation platform. As the Payor Implementation Manager, you’ll work on implementing strategies that improve integration between payors, providers, and the community, ensuring alignment with our mission to bring high-quality care to rural Americans.

Key skills for a Payor Implementation Manager at Homeward include strong leadership abilities, expertise in project management, communication skills, and the capacity to adapt strategies based on local market dynamics. Attention to detail and problem-solving capabilities are also essential for navigating the complexities of rural healthcare implementation.

Homeward is unique because it combines a mission-driven approach with a commitment to health equity in underserved communities. As a Payor Implementation Manager, you'd be part of a culture built on compassion, curiosity, and teamwork—all while working to tackle real-life healthcare challenges in rural America.

When answering this question, highlight specific projects you've managed, focusing on your role, the challenges faced, and the successful outcomes achieved. Emphasize your attention to detail and how you monitored progress to meet project goals.

Discuss your methods for prioritizing tasks, such as using project management tools or techniques. You can explain how you assess the urgency and impact of tasks before scheduling and delegating work to ensure timely completion.

Share your approach to risk assessment, such as conducting SWOT analysis or stakeholder interviews. Explain how you develop mitigation strategies to address potential issues before they arise, ensuring a smoother implementation process.

Emphasize your communication and mediation skills. Discuss a specific instance where you successfully resolved conflict, highlighting the importance of aligning everyone with the shared project goals and the role of open communication in finding solutions.

Offer a definition and discuss how value-based care aims to improve health outcomes while reducing costs. You can delve into your experiences with partnerships that focus on patient-centric care and achieving measurable outcomes.

Describe a project with multiple stakeholders, timelines, and objectives. Highlight the strategies you implemented and the leadership role you played to ensure all objectives were met successfully.

Talk about your approach to establishing and maintaining strong relationships with stakeholders. Discuss how you keep them informed and engaged throughout the process, leveraging regular updates and feedback loops.

Discuss specific software you've used in the past, such as Asana, Trello, or Jira, and how they help you manage tasks, timelines, and collaboration among team members for successful project completion.

Explain your understanding of federal and state-level regulations and how you incorporate compliance checks into each phase of the project. Mention any strategies you have for staying updated on regulatory changes as well.

Share your personal connection or professional reasons for wanting to make an impact in rural healthcare. Talk about how you align with Homeward's mission to provide equitable healthcare access and the fulfillment it brings you.