Contract Operations Associate

Remote

At HopSkipDrive, our goal is to create opportunity for all through mobility. 

We’re a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software and advisory services, we solve the biggest transportation challenges facing schools and school districts around the country. 

Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than 3.3 million rides and operate across over 13 states across the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.

As a Contract Operations Associate you will own the internal side of our contract journey, including optimizing processes across systems, assisting in implementing improvements that help ease the sales team’s workload, and leveraging contracting data to improve business operations. You will own and oversee our contract repository (Ironclad) and maintain data accuracy, and you will serve as the go-to resource for contract documentation and collaboration.

What you'll do

• Repository & CRM Management: Manage and maintain our contract information across different platforms, ensuring congruence, data accuracy and completeness.
• Contract Process Optimization: Work with revenue and legal leaders to identify bottlenecks and areas for improvement in the contract process. Propose and implement solutions to enhance efficiency.
• Internal Support & Collaboration: Provide day-to-day support to and work closely with cross-functional teams, including sales, legal, finance and customer success.
• Process Documentation: Create and maintain standard operating procedures (SOPs) for contract-related processes and ensure their adherence.
• Data Audits: Conduct regular audits to ensure data accuracy, uncover reporting issues and escalate to the appropriate teams.
• Product Advocate: Speak up on priorities to improve our contracting and facilitate easier and more efficient housekeeping practices.

What you bring

• 3+ years of operational experience partnering with legal / sales teams.
• Technical proficiency in Ironclad, Salesforce, Tableau, Excel, and Google Sheets.
• An entrepreneurial attitude with an execution-focused, get-things-done mindset.
• A prowess for data organization and pattern recognition.
• A proactive approach and outlook that is always finding ways to make things more efficient.
• An ownership mentality of taking responsibility for deficiencies you find and surfacing them to the appropriate department.
• Strong interpersonal skills and a great sense of humor for internal communication.
• An affinity for dope workday music.

Our Investment In You

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role in Los Angeles, CA is $80,000 to $100,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.

HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class.

 ** This role will be remote with travel in one of the following states AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI**