Sr HR Benefits Administrator

To excel as a Sr HR Benefits Administrator with our company, you should have at least 5 years of progressively challenging benefit responsibilities. A Bachelor's degree in human resources or a related field is preferred, along with an understanding of employee benefits laws, including the Affordable Care Act. Ideally, candidates should also have certifications like SHRM or a Benefits certification, or be willing to obtain one within the first year.

The Sr HR Benefits Administrator will manage the accuracy of benefit enrollments in various systems, assist with new-hire orientations, resolve claims issues, lead the open enrollment process, and support leave-of-absence requests. Additionally, you'll audit HR systems, partner with HR Shared Services for integration files, and support employees with complex benefit situations.

The Sr HR Benefits Administrator plays a crucial role in ensuring employees have access to accurate and comprehensive benefits information. By providing guidance on benefits and helping resolve issues promptly, you enhance employee experiences, contributing to higher satisfaction and retention within the company.

Strong customer service skills, excellent verbal and written communication abilities, attention to detail, and exceptional organizational skills are vital for the Sr HR Benefits Administrator role. Proficiency with Microsoft Office Suite, particularly Excel, and familiarity with Paylocity HRIS is also important to perform effectively.

In the Sr HR Benefits Administrator role, you can expect a competitive base salary ranging between $65,000 and $80,000, depending on your location and experience level. This position comes with additional benefits that further enhance your total compensation package.

When answering this question, highlight specific roles where you managed benefits enrollments and resolved employee inquiries regarding health and welfare benefits. Use examples to showcase your expertise and the impact of your contributions.

Mention your strategies for staying informed, such as regular training, professional certifications, subscribing to HR newsletters, and participating in relevant webinars or conferences.

Select a specific incident where complexities arose, explain the context, the steps you took to resolve it, and highlight the skills you utilized to achieve a positive outcome.

Discuss your methods for auditing data regularly, implementing checks within the HRIS, and communicating with team members to ensure that all information aligns with vendor requirements.

Specify your approach to simplifying complex information. Mention using clear language, providing written materials, and setting up one-on-one sessions if needed to ensure understanding.

Discuss any initiatives you've led to streamline enrollment, like creating instructional materials, offering workshops, or utilizing technology to create a more user-friendly experience.

Explain your time management techniques, such as using project management tools, setting deadlines, and categorizing tasks based on urgency and importance to maintain productivity.

Discuss your approach to conflict resolution, emphasizing your communication skills, understanding perspective, and providing clear, factual information to all parties involved.

Outline your experience in maintaining strong vendor relationships through regular updates, scheduled check-ins, and collaborative problem-solving to ensure smooth operation.

Articulate your passion for employee well-being, your alignment with the company's values, and your proven track record in benefits administration, showcasing how your skills match the requirements of the role.