As a Hospice Care Consultant at Hospice Plus, your main responsibilities include educating healthcare professionals about our hospice services, developing relationships with referral sources, and promoting the highest standards of care in the community. You will also be involved in making presentations and representing our services with compassion and integrity, ensuring that families understand their options during critical times.

To qualify for the Hospice Care Consultant position at Hospice Plus, candidates should have a compassionate nature and a minimum of two years of healthcare sales experience, preferably in hospice or home health. A background in clinical liaison activities or medical sales is beneficial. A Bachelor’s Degree in Marketing or Business is preferred, along with a proven track record as a top performer within your community.

The compensation package for a Hospice Care Consultant at Hospice Plus is competitive within the industry and includes participation in a monthly incentive plan. Additionally, employees enjoy comprehensive benefits like medical, dental, and vision insurance, as well as generous paid time off and a matching 401(k) plan. This robust package reflects our commitment to attracting and retaining top talent in the hospice care sector.

A typical day for a Hospice Care Consultant at Hospice Plus involves meeting with healthcare professionals and referral sources, conducting presentations about hospice services, and spending time in the community to cultivate relationships. You could expect a mix of office work and field activities, ensuring that you have the opportunity to connect directly with those you serve and to actively promote our values of compassion and excellence in care.

Hospice Plus offers a range of advancement opportunities for Hospice Care Consultants, both locally and nationally. Employees can expand their careers within our expansive Gentiva network, allowing for growth not just in title, but also in responsibilities and leadership roles. Continuous professional development is encouraged to enhance skills and provide enhanced patient care.

When answering this question, share your personal connection to hospice care, whether it be through personal experiences or a passion for helping others. Emphasize your empathy and dedication to making a difference during challenging times, highlighting that your commitment aligns with the core values of Hospice Plus.

Use the STAR method to provide a structured answer: detail the Situation, Task, Action, and Result of your experience. Focus on innovative strategies you implemented to enhance relationships with referral sources or how you identified opportunities to better communicate hospice services' value to healthcare professionals.

Highlight your ability to listen actively to concerns and address them thoughtfully. Showcase your techniques for building trust and rapport, reminding them that your goal is to ensure the best care for patients. Always return the discussion to the compassionate aspects of hospice care.

Acknowledge the consultant's role as both educator and advocate. Discuss how you intend to represent Hospice Plus by promoting understanding of hospice services and their benefits, aiming to create collaboration between healthcare settings and ensuring that families are well-informed about available options during difficult times.

Explain your time management strategies, like using CRM software for tracking interactions and setting reminders for follow-ups. Mention the importance of prioritizing tasks based on urgency and impact, showcasing your ability to efficiently manage your responsibilities as a Hospice Care Consultant.

Share a specific example of a challenging situation you encountered, ideally related to healthcare or sales. Discuss the steps you took to resolve the issue, emphasizing your problem-solving skills and how you maintained a professional demeanor under pressure while keeping patient care at the forefront of your solution.

Talk about your passion for continuous learning. Mention industry publications, webinars, and professional organizations you engage with to stay current. Emphasize that keeping updated helps you better serve your clients and enhances your credibility as a Hospice Care Consultant at Hospice Plus.

Focus on qualities such as empathy, communication skills, resilience, and a strong understanding of hospice services. Explain how these attributes contribute to building strong relationships with healthcare providers and families, which ultimately leads to better patient care and company success.

Articulate why you resonate with Hospice Plus's mission and values. Express admiration for their community-centered approach and commitment to compassionate care. Share your enthusiasm about being part of a company where you can truly make a difference in people’s lives.

Discuss the importance of relationship-building within the community. Mention specific strategies, such as attending local healthcare events, joining professional groups, and utilizing social media platforms to connect with healthcare professionals, effectively expanding your network to enhance Hospice Plus’s outreach.