Technical Training Specialist - NERC

As a Technical Training Specialist - NERC at HSI, your primary responsibilities include developing and delivering both online and instructor-led training programs that focus on the electrical power grid's operation. You'll actively participate in curriculum design, monitor NERC training standards, and provide one-on-one student support. Additionally, you'll analyze training needs to either create new programs or enhance existing ones, ensuring that your training reflects the latest industry standards.

To qualify for the Technical Training Specialist - NERC position at HSI, candidates should possess a Bachelor's degree from a four-year college or university, along with four years of experience in power grid operations. Alternatively, an equivalent combination of education and experience totaling eight years will also be considered. Furthermore, North American Reliability Corporation (NERC) System Operator Certification is mandatory, and a minimum of two years of teaching or training experience is preferred.

The hourly rate for a Technical Training Specialist - NERC at HSI ranges from $70 to $100 USD. The final salary within this range depends on various factors, including geographic location and the candidate's level of experience. This position offers a flexible and casual work environment, making it an attractive opportunity for skilled professionals.

Essential skills for a Technical Training Specialist - NERC at HSI include excellent organizational abilities, strong communication skills (both verbal and written), and the capacity to work independently and in a team. Additionally, you should possess a collaborative approach towards work, outstanding attention to detail, and proficiency in Microsoft Office Suite. Experience in instructional design and evidence-based adult learning techniques will also significantly enhance your effectiveness in this role.

A Technical Training Specialist - NERC at HSI will develop a variety of training programs tailored to the needs of clients in the electrical power sector. This includes both standard, repeatable modules and customized training solutions that address emerging trends and changes in NERC training standards. You'll work on enriching the learning experience through innovative instructional design and hands-on simulation training.

Yes, I can share that I have successfully designed and implemented various training programs in my previous roles. My approach involved conducting needs assessments, collaborating with SMEs, and utilizing adult learning principles to create engaging and effective training materials. I'm particularly proud of a program I developed that significantly improved participants' understanding of NERC standards.

To analyze training effectiveness, I would employ a combination of participant feedback, assessment scores, and performance metrics post-training. I believe in continuous improvement, so I would regularly collect feedback and make iterative enhancements to the programs based on audience needs and learning outcomes.

Staying updated with changes in NERC training standards requires a proactive approach. I regularly attend industry seminars, webinars, and professional development courses. Additionally, I follow reputable online forums and communities focused on power grid operations that discuss new trends and updates in regulations.

Absolutely! One challenging situation involved a class with a wide range of skill levels. To address this, I designed a flexible curriculum that included both foundational content and advanced topics, along with breakout sessions to cater to different knowledge levels. This ensured all participants stayed engaged and benefited from the training.

My approach to accommodating different learning styles includes a mix of teaching methods such as visual presentations, hands-on activities, and group discussions. Understanding that each learner is unique, I strive to create an inclusive environment where everyone can thrive based on their preferred learning style.

Building rapport with students starts with creating an open and welcoming environment. I encourage questions and valuing input from participants. Making personal connections, such as remembering their names and interests, also enhances engagement and rapport, making students feel comfortable participating.

To keep training material engaging, I leverage a variety of multimedia, interactive learning modules, real-life case studies, and hands-on simulations. I also incorporate storytelling techniques to make the content relatable and relevant, which helps to capture participants' attention and enhance retention.

I have considerable experience in instructional design where I've employed systematic approaches to create effective training courses. I utilize models such as ADDIE (Analysis, Design, Development, Implementation, and Evaluation) to ensure my programs are thorough, relevant, and impactful in meeting the learning objectives.

Assessing trainee needs involves gathering data through surveys, interviews, and observations. I consult with stakeholders to identify their specific goals and challenges, which helps me tailor the training programs to address those needs effectively and ensure alignment with organizational objectives.

Technology is integral to my training delivery. I utilize learning management systems (LMS) for tracking progress, video conferencing tools for virtual training, and interactive software to enhance engagement. I stay informed about emerging technologies to continually improve my delivery methods and reach a wider audience.