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CenterWell PCO, Senior Compliance Professional - Remote

Become a part of our caring community and help us put health firstThe Sr. Compliance Professional ensures compliance with governmental requirements for clinics across both federal and state requirements. The Sr. Compliance Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.The Sr. Compliance Professional develops and/or evaluates compliance policies and procedures. Research compliance issues and recommends changes that assure compliance with federal and/or state requirements related to Provider Clinic operations, billing, investigations, and processes. Coordinates site visits for regulators, coordinates implementation and compliance with corrective action plans, as needed. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Participates in all phases of the audit process including evaluating control design and adequacy, testing to ensure adherence with established policies and internal controls, and communicating issues and recommendations to management. Coordinates implementation and compliance with corrective action plans. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.Job ResponsibilitiesThe Senior Compliance Professional serves as a regulatory compliance subject matter expert with the 2nd line of defense compliance function. Research compliance related issues and communicate those requirements to high level business leaders within the PCO.Assesses the compliance risks to PCO and leverages the assessment to design the auditing and monitoring activities included in the workplan.Executes assigned portions of the PCO compliance workplan throughout the year.Regularly conducts compliance related clinic investigations. Gathers and analyzes facts to make recommendations at the conclusion of the investigation.Influence department strategy by identifying and overseeing the development of continuous monitoring activities. This role would also be the lead to help to develop risk analysis reporting for both the clinic compliance metrics, and M&A activity within the PCO.Required QualificationsUse your skills to make an impact• Bachelor's degree• 2-4 years in Healthcare related field• Experience conducting investigations• Ability to manage multiple or competing priorities and meet deadlines• Must be passionate about contributing to an organization focused on continuously improving consumer experiences• Effective verbal and written communication skills• Strong attention to detail• Ability to articulate findings and impacts• Knowledge/understanding of laws and regulations governed by the Department of Justice and CMS• Knowledge of healthcare compliance, mainly primary care, hospital, and pharmacy knowledgePreferred Qualifications• Medicare Risk Adjustment Experience• Clinical background preferred• Compliance regulations knowledge and compliance auditing experience• Ability to analyze large data sets• Six Sigma or Lean Certified• Graduate degree, MBA or Healthcare focus a plus• Experience with metrics and reportingAdditional InformationScheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$84,600 - $116,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description Of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About UsHumana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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$84600K
$116300K

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What You Should Know About CenterWell PCO, Senior Compliance Professional - Remote, Humana

Are you ready to make a significant impact in the healthcare industry? At CenterWell, we are looking for a Senior Compliance Professional to join our dynamic team in a remote role. This position is pivotal as it ensures that our clinics comply with all necessary federal and state regulations. As the Senior Compliance Professional, you will tackle complex issues, analyzing data and evaluating compliance policies to make sure we meet our high standards. With your expertise, you'll research compliance problems and recommend vital changes, ensuring that our Provider Clinic operations run smoothly. You'll coordinate site visits from regulators and implement corrective action plans as needed—making your role both influential and exciting. Your analytical skills will shine as you evaluate auditing processes, testing them against established controls and sharing your recommendations with our management team. We're counting on you to not only assess compliance risks but also to design tailored auditing activities to uphold our mission. Your ability to articulate findings, manage multiple priorities, and foster effective communication across teams will be key to your success. If you're passionate about improving healthcare experiences and are eager to influence the compliance landscape at CenterWell, we would love to hear from you!

Frequently Asked Questions (FAQs) for CenterWell PCO, Senior Compliance Professional - Remote Role at Humana
What are the main responsibilities of the Senior Compliance Professional at CenterWell?

The Senior Compliance Professional at CenterWell is responsible for ensuring compliance with federal and state requirements for clinics. This includes developing compliance policies, conducting investigations, coordinating site visits, executing auditing activities, and communicating findings to management. Additionally, they evaluate risks and recommend necessary changes to maintain compliance.

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What qualifications are required for the Senior Compliance Professional position at CenterWell?

To qualify for the Senior Compliance Professional role at CenterWell, candidates should possess a Bachelor's degree and have 2-4 years of experience in a healthcare-related field. They should be skilled in conducting investigations, effective in verbal and written communication, and possess a strong understanding of compliance regulations related to healthcare.

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How does the Senior Compliance Professional at CenterWell contribute to overall healthcare operations?

The Senior Compliance Professional at CenterWell plays a critical role by assessing compliance risks and designing auditing activities that directly influence operational excellence. Their work ensures that all clinic activities adhere to regulatory standards, ultimately leading to improved patient care and organizational effectiveness.

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What skills are necessary for success in the Senior Compliance Professional position at CenterWell?

Successful candidates for the Senior Compliance Professional position at CenterWell should have strong analytical abilities, attention to detail, effective communication skills, and a comprehensive understanding of compliance laws and regulations. Additionally, experience in conducting investigations and the ability to manage competing priorities are essential for excelling in this role.

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What opportunities for growth exist for a Senior Compliance Professional at CenterWell?

At CenterWell, the Senior Compliance Professional has numerous opportunities for growth, including the potential to influence department strategy, develop compliance metrics, and engage in continuous monitoring activities. As the healthcare landscape evolves, there is ample potential for professional development and expanding responsibilities.

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Common Interview Questions for CenterWell PCO, Senior Compliance Professional - Remote
How do you approach compliance investigations in a healthcare setting?

When approaching compliance investigations, first gather all relevant information and facts related to the case. Analyze the data thoroughly to identify any potential compliance violations. After assessing the situation, it's crucial to communicate your findings clearly, providing actionable recommendations for improvement following established protocols.

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Can you provide an example of a complex compliance issue you've resolved?

In my previous role, I encountered a compliance issue involving discrepancies in billing practices. I conducted an in-depth investigation, gathering data from multiple sources. By collaborating with cross-functional teams, we implemented corrective action plans that not only resolved the issue but also improved our compliance processes for the future.

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What strategies do you use to ensure effective compliance monitoring?

For effective compliance monitoring, I develop a comprehensive workplan that includes regular audits, continuous monitoring activities, and clear reporting metrics. Utilizing data analysis tools aids in identifying trends and potential compliance risks, allowing us to address issues proactively.

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How do you communicate compliance standards to non-compliance staff?

I believe in utilizing clear and straightforward language when communicating compliance standards to non-compliance staff. Providing training sessions, as well as creating easy-to-follow guidelines, helps ensure that all team members understand and are able to adhere to compliance requirements.

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Describe your experience with healthcare compliance regulations.

Throughout my career, I have actively engaged with healthcare compliance regulations, particularly those governed by the Department of Justice and CMS. I have worked on ensuring adherence to these regulations by conducting compliance audits and evaluations and implementing necessary changes based on findings.

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What role does data analysis play in the Senior Compliance Professional position?

Data analysis is paramount to the Senior Compliance Professional role as it aids in identifying compliance risks and evaluating the effectiveness of current policies. By analyzing large datasets, we can tailor our compliance strategies and ensure that we meet regulatory expectations efficiently.

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How do you prioritize competing tasks in a compliance role?

To prioritize competing tasks, I assess the urgency and impact of each task and establish a clear timeline for completion. Utilizing project management tools to track progress ensures that I can manage my workload effectively while maintaining compliance across all responsibilities.

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How do you stay updated on changes in healthcare compliance laws?

Staying updated on changes in healthcare compliance laws is crucial. I regularly read industry publications, attend training workshops, and participate in professional organizations. Networking with other compliance professionals also helps me stay informed about the latest developments and best practices.

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What motivates you to work in compliance within the healthcare industry?

I am motivated by the opportunity to create a positive impact on patient care and overall healthcare quality. By ensuring compliance with regulations, I contribute to an environment where patients can receive the best possible service without concerns for legal or ethical shortcomings.

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How do you handle ambiguity in compliance situations?

When faced with ambiguity in compliance situations, I gather as much information as possible to clarify the context. I consult with colleagues or legal experts if necessary and ensure that my approach aligns with established guidelines while remaining adaptable to changing circumstances.

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Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simple—offer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version ...

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Full-time, remote
DATE POSTED
December 12, 2024

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